Country Club Nissan

My husband and I decided to trade in my 2018 Nissan Rogue on a new 2025 Nissan Rogue. Tom Espersen at Country Club Nissan was very helpful full and they made the whole process easy. As our salesman and he was very friendly, showed us all the new features and went over everything. He introduced us to all the other employees including the service center. I would like to also thank Shannon and Tammy for helping us with financing and getting the car app on my phone. I would definitely recommend this dealership.

I cannot say enough good things about the service department. The manager, John, has gone out of his way to help me with my new car issue. Randy drives me home while my car is being worked on, so that I don't have to sit a long time and wait. This is so helpful, because I have a muscle disease and I am in pain when I have to sit for a long time. I don't know any other service department in any other car dealership that does this . Mandy always takes good care of me when I bring my car there to be serviced. Everyone is professional and polite. I also want to give a shout out to Shannon, who has helped me twice with the technology in my new car. She is extremely smart and pleasant to deal with. And I want to say thank you to the sales manager, Josh Brown, for being so generous and understanding about the issue with my new car. A big thank you to all of these people, and also to Tina, who takes my money so pleasantly!

What a great buying experience!!! This was my first new car and it was so easy. Cheers to the whole team.

This dealer is great. The people are friendly and approachable. Very knowledgeable and respectful. Do recommend.

Charged 3 times for A.C. diagnostics $720.00 for them to tell me it would cost over $3k to fix. Price gouging at its finest. Do they not know the nissan vehicles they work on. Would not recommend them to my worst enemy. BE AWARE!!!

This dealer likes to publish a price that is basically click bait. They give rebate prices that about 1 % of the population qualify for all of them. And furthermore, I contacted them due to a 3,000 price drop and they told me it was a mistake on their website. But it dropped the 3,000 on cars.com as well. And they would not honor it. Basically, bait and switch, click bait. Whatever you want to call it. Get interest in a vehicle by putting misleading prices on line and say it was an accident. I don’t like their business practices.

One of the best vehicle purchases I have made. I was recently transferred which changed my commute to over 200 miles a day. I needed to find a car with good MPG, but also reliable and in good condition. I found a late model Nissan Altima at Country Club Nissan. I contacted the dealership which is over 2 hours away. I was immediately contacted by the internet team and had all of my questions answered. Shannah patiently worked with me on the deal which included trading in my 2019 Ram 1500. We found a fair deal that worked for me and I worked with Shannon in finance to close out the final details. I drove the 2 hours to the dealership and found the Nissan in better condition than the pictures and video that Shannah sent to me. Although I hated trading in my truck, the Altima exceeded my expectations. The long ride home was great, the car was in phenomenal shape, and the dealership experience was second to none. This is an honest dealership with quality vehicles. I would highly recommend.

Took nissan rogue in for oil change and a tire rotation in this dealerships service dept. Appointment was for 10AM. I arrived at 9:40 and after checking in I sat in waiting room until 10:40. My vehicle was still sitting where I parked it. If I wanted an 11 oclock I would have made one. Terrible customer service. STAY AWAY.

Salesman Gary Conrade LIED to me. I complained to the owners and heard NOTHING and NEVER received an apology from anyone. Here's the story: I moved here from Oregon where you walk into a car dealer, they run a credit app and you leave with a car. Not so in New York where an out of state person must show a number of forms of ID. I had previously sent Gary a copy of my OREGON drivers license and called him before leaving on a 90 minute drive to the dealer. I told Gary to call my cell if there were ANY issues I might need to address. I never heard from him and it was nearly two hours AFTER we arrived that he finally told me about the need for ID which I did not have. I scrambled to collect the necessary ID and called him out on the fact that I was not told. He lied and said he had called my cell. He NEVER called my cell but instead let me drive the entire 90 minutes then go through the entire process without saying a word. After the ID issue was finally resolved he then committed a number of other errors and when called on the errors he always had someone else to blame. It was his lack of the ability to think through future steps that led to the errors. The man appears to ONLY have the ability to do one thing at a time. There were several errors that kept me there for FIVE HOURS and never an apology or an acceptance of responsibility. DO NOT DO BUSINESS WITH THIS DEALERSHIP

We just purchased a new 2019 NIssan Murano, a holdover from last year, and got a really great deal. This is the 5th vehicle we have purchased from them. Sean Slawson was our salesperson and he was absolutely wonderful to deal with. I can't compliment or recommend him enough. Josh and Tammi were so helpful regarding the financing. We received a much better interest rate on our loan than we would have if we shopped around ourselves. Sean, Josh, and Tammi were all very patient and helpful in answering all of our questions. It is always a pleasure to buy our vehicles from Country Club Nissan.