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Weiss Toyota of South County

(343 reviews)
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Weiss Toyota of South County from DealerRater.

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So it’s official!

So it’s official! I have gone from being a happy employee of Victory Toyota of St. Louis to a happy customer of Victory Toyota of St. Louis! After two decades in a “demo” I am thrilled to announce that I am the proud owner of a 2025 Toyota Camry XSE AWD. Incredible fuel economy, industry leading quality, and impeccable styling. She is gorgeous! Huge thank you to my family for always supporting my less than subtle taste and my Victory family for helping me make it possible; especially my bosses Casey, Elvir, and Michael as well as the entire Victory organization. I am so excited! Yay!

So it’s official!

So it’s official! I have gone from being a happy employee of Victory Toyota of St. Louis to a happy customer of Victory Toyota of St. Louis! After two decades in a “demo” I am thrilled to announce that I am the proud owner of a 2025 Toyota Camry XSE AWD. Incredible fuel economy, industry leading quality, and impeccable styling. She is gorgeous! Huge thank you to my family for always supporting my less than subtle taste and my Victory family for helping me make it possible; especially my bosses Casey, Elvir, and Michael as well as the entire Victory organization. I am so excited! Yay!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had an appointment for a tire rotation at 8:30AM,

I had an appointment for a tire rotation at 8:30AM, arrived at 8:25AM, the car was finally done at 11:02. At no point did anyone give me an update, this Spring I had my car in for a transmission service and they didn't fill with enough fluid as my car wouldn't hardly go up a hill later that day. Had to bring it back in, never an apology or anything. I will now have to find another Toyota dealer to service my car as I have 0 faith in Weiss Toyota.

I had an appointment for a tire rotation at 8:30AM,

I had an appointment for a tire rotation at 8:30AM, arrived at 8:25AM, the car was finally done at 11:02. At no point did anyone give me an update, this Spring I had my car in for a transmission service and they didn't fill with enough fluid as my car wouldn't hardly go up a hill later that day. Had to bring it back in, never an apology or anything. I will now have to find another Toyota dealer to service my car as I have 0 faith in Weiss Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Arrived on time, told to wait by my car in the service

Arrived on time, told to wait by my car in the service bay area. After 20 minutes, an older gentleman came to say they were ready for me. Told to wait by an empty desk. When the service advisor finally was ready, I was not! I took my car and did not have the service performed. This was the second time I’ve made an appointment with this service department. The first time, I waited 3 hours for an oil change. I will not be returning.

Arrived on time, told to wait by my car in the service

Arrived on time, told to wait by my car in the service bay area. After 20 minutes, an older gentleman came to say they were ready for me. Told to wait by an empty desk. When the service advisor finally was ready, I was not! I took my car and did not have the service performed. This was the second time I’ve made an appointment with this service department. The first time, I waited 3 hours for an oil change. I will not be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great to work with.

Great to work with. Great deal for the trick I wanted. Sport with moon roof etc.

Great to work with.

Great to work with. Great deal for the trick I wanted. Sport with moon roof etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience

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Smooth transaction.

Smooth transaction. James, the salesperson listened and understood what I wanted. Bought on the spot. Live two hours from deslership.

Smooth transaction.

Smooth transaction. James, the salesperson listened and understood what I wanted. Bought on the spot. Live two hours from deslership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience

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The service department and manager do everything they can

The service department and manager do everything they can to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your car BEFORE you pay for service.

The service department and manager do everything they can

The service department and manager do everything they can to not take responsibility for their technicians mistakes. Everything comes down to "well, you signed the document" so make sure to look over your car BEFORE you pay for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience

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I called Saturday about a bad tire and was able to get my

I called Saturday about a bad tire and was able to get my car in on Monday for 4 new tires.

I called Saturday about a bad tire and was able to get my

I called Saturday about a bad tire and was able to get my car in on Monday for 4 new tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience

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The manager and employee was so rude to me.

The manager and employee was so rude to me. I wanted to purchase a toyota gr86 , however it took them forever to answer back . When I called them to address my concern, the manager was so rude to me and said get to the problem! I decided to buy my car from Twin City Toyota. Please make sure weiss Toyota gives proper communication and assistance to their customers the company needs training.

The manager and employee was so rude to me.

The manager and employee was so rude to me. I wanted to purchase a toyota gr86 , however it took them forever to answer back . When I called them to address my concern, the manager was so rude to me and said get to the problem! I decided to buy my car from Twin City Toyota. Please make sure weiss Toyota gives proper communication and assistance to their customers the company needs training.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking your time to give us a review.

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Currently in the process of purchasing a vehicle FORD

Currently in the process of purchasing a vehicle FORD SHELBY GT350. Sales guy its pretty good Mike Collins, however Finance Managers are Rude.. MIKE CROSS to be exact, totally unprofessional, unmannered man. While trying to get wire instructions to finalize purchase at Navy Fed even the representative from Navy Fed notice how rude he was. It was like he didnt wanted to provide or assist in anyway with wire instructions. I would definitely avoid dealing with this guy. Hope other dont run into such unpleasant way of conducting business.

Currently in the process of purchasing a vehicle FORD

Currently in the process of purchasing a vehicle FORD SHELBY GT350. Sales guy its pretty good Mike Collins, however Finance Managers are Rude.. MIKE CROSS to be exact, totally unprofessional, unmannered man. While trying to get wire instructions to finalize purchase at Navy Fed even the representative from Navy Fed notice how rude he was. It was like he didnt wanted to provide or assist in anyway with wire instructions. I would definitely avoid dealing with this guy. Hope other dont run into such unpleasant way of conducting business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking your time to let us know how your experience was.

Dealer response

Thank you for taking your time to give us a review.

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after a short wait, mike came up and ask us what we are

after a short wait, mike came up and ask us what we are looking for. I was looking for a fwd rav4 very hard to fine in St Louis. He found me one in 5 min made the connection with other dealer and set the price this was awesome never seen service like this thank you mike

after a short wait, mike came up and ask us what we are

after a short wait, mike came up and ask us what we are looking for. I was looking for a fwd rav4 very hard to fine in St Louis. He found me one in 5 min made the connection with other dealer and set the price this was awesome never seen service like this thank you mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience.

Dealer response

Thank you for taking your time to give us a review. It is always our goal to make every visit a 5 star experience

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