Lou Fusz Buick GMC

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4.8
(854 reviews)
Visit Lou Fusz Buick GMC
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–6:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 7:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (314) 594-1151 (314) 594-1151
Used (314) 652-3253 (314) 652-3253
Service (314) 475-2330 (314) 475-2330

Inventory

See all 259 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2019.
Purchase your next luxury sedan professional-grade truck or versatile SUV in a genuine family-oriented atmosphere that ensures your dealership visit is a wonderful experience. Lou Fusz Buick GMC not only provides a superb inventory of new and used Buick and GMC models along with a wide selection of pre-owned options by other popular brands but also makes you feel welcome from the moment you walk onto our large showroom in St. Louis MO. With nearly 5 decades in this business we understand what it takes to deliver outstanding customer service for all and strive to earn your total satisfaction throughout then entire process!
We Are St. Louis!

Service center

Phone number (314) 475-2330

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 17 employees View less employees

Reviews

4.8
(854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Buick GMC from DealerRater.

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5.0

We had another wonderful, professional and fun experience

We had another wonderful, professional and fun experience purchasing a car yesterday. Gus Loftis and the entire team made the whole process easy and efficient. You can trust that the whole experience will be focused on the costumers needs. We trust that Gus always has our best intrest at heart. Knowledge of product and willingness to go over and beyond to satisfy the consumer is an everyday occurrence with Gus and his team. Buying a vehicle can be a little intimidating but Gus makes it painlessly easy and fun. We couldn't be more pleased with our whole experience!

5.0

They did everything to make our new car deal perfect.

They did everything to make our new car deal perfect. Caleb, and Henry on the car sale and Leo on the financial end. Theses guys know how to make things go smoothly. We highly recommend this dealer on car sales.

Dealer response

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

5.0

Great service in buying our new car!

Great service in buying our new car! No pressure and Gus set us up with a beautiful car!

Dealer response

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

5.0

Easy to work with!

Easy to work with! Gus was our salesman and he was very helpful and knowledgeable about the cars! We would work with Gus again!

Dealer response

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

5.0

There was no pressure.

There was no pressure. Everyone was very knowledgeable during our transaction. Gus Loftis was great. He is definitely an asset to the dealership. Wonderful experience. We knew what we wanted and he made it happen!

Dealer response

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

5.0

great place to purchase a new truck thank you Nolan for

great place to purchase a new truck thank you Nolan for the third time agreat guy

Dealer response

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

1.0

Waste of Time

I made an appointment for service at 7:30 AM and dropped off my vehicle the night before so it would be there when they opened. I called around 8:30 to make sure they had it and was told Amy had my sheet. I called again around 10:30 to check status and was told it still hadn't been looked at. I called again around 1 and was told it was next and was going to be looked at soon. I called again around 3:45 and was told it hadn't been looked at and wouldn't be looked at that day. If I wanted it looked at, I'd have to leave it overnight AGAIN. I chose not to. I already burned 1 day of PTO for no reason, and I just can't keep staying home from work in the hope that they might get around to honoring an appointment which obviously means nothing. If they are short staffed, maybe they should accept fewer appointments? Also, don't lie to me and say my vehicle is about to be looked at if it that isn't true. Communication is poor at best.

Dealer response

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

5.0

Honestly the BEST car buying experience I have ever had!

Honestly the BEST car buying experience I have ever had! Nolan Prebianca was helpful, knowledgeable, honest, and very patient! I never felt pressured to buy, and I appreciated that! We will definitely buy our next car from him.

Dealer response

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

5.0

My wife I had a 9:30AM appointment with Caleb.

My wife I had a 9:30AM appointment with Caleb. Caleb already had 2 cars pulled up & ready for us when we got there to test drive. After the test drive, I made the choice to purchase the blue metalic GMC Terrain. Once we finished up the paperwork with Caleb, he introduced us to Leo in finance. Leo was great to work with. We were driving away on or before 12:45PM. The whole process was pleasant & fast. Thank you so much Caleb & Leo for excellent service!

Dealer response

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

5.0

Lauren Sutter was great to work with.

Lauren Sutter was great to work with. She showed me two different cars, answered all my questions, and made me feel comfortable about my choice.

Dealer response

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

See all 854 reviews