Reviews
Be cautious buying a used vehicle here.
Be cautious buying a used vehicle here. I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed with service department. Repair cost was over 3000 dollars. After repairs, light was still on, diagnosed again, this time was told it needed another 840 dollars in repairs. None of which was covered by the 6k 6 month warranty. Recommended having a different shop inspect any vehicle bought from here.
Be cautious buying a used vehicle here.
Be cautious buying a used vehicle here. I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed with service department. Repair cost was over 3000 dollars. After repairs, light was still on, diagnosed again, this time was told it needed another 840 dollars in repairs. None of which was covered by the 6k 6 month warranty. Recommended having a different shop inspect any vehicle bought from here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had the service center make "needed" repairs, costing
Had the service center make "needed" repairs, costing thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists.
Had the service center make "needed" repairs, costing
Had the service center make "needed" repairs, costing thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a certificate used truck less than 90 days ago,
Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.
Bought a certificate used truck less than 90 days ago,
Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a certificate used truck less than 90 days ago,
Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.
Bought a certificate used truck less than 90 days ago,
Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Easy process.
Easy process. Dmytro was very helpful and accommodating. Follow up was timely. Found the car I wanted online, submitted a request for information, received a call back immediately.
Easy process.
Easy process. Dmytro was very helpful and accommodating. Follow up was timely. Found the car I wanted online, submitted a request for information, received a call back immediately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nolan was a great salesman, but once I started working
Nolan was a great salesman, but once I started working with Kyle to finalize the deal, everything went downhill. I wouldn?t recommend that any young woman go to this dealership alone?Kyle will treat you like you don?t know anything!
Nolan was a great salesman, but once I started working
Nolan was a great salesman, but once I started working with Kyle to finalize the deal, everything went downhill. I wouldn?t recommend that any young woman go to this dealership alone?Kyle will treat you like you don?t know anything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I can't thank Caleb Rowden enough for helping me in the
I can't thank Caleb Rowden enough for helping me in the purchase of my Buick Encore GX. I looked & looked & knew the right one was out there. Called Caleb at late in the day to come LOOK because it was getting late & I figured I'd go the following day to finalize everything. I fell in love w/ the car that night & Caleb & a few others stayed late to finalize my deal. Less than 2 hours & I had a new car. In & Out! Easy car buying experience ever. Thanks so much Caleb.
I can't thank Caleb Rowden enough for helping me in the
I can't thank Caleb Rowden enough for helping me in the purchase of my Buick Encore GX. I looked & looked & knew the right one was out there. Called Caleb at late in the day to come LOOK because it was getting late & I figured I'd go the following day to finalize everything. I fell in love w/ the car that night & Caleb & a few others stayed late to finalize my deal. Less than 2 hours & I had a new car. In & Out! Easy car buying experience ever. Thanks so much Caleb.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Caleb was able to take care of you! We hope you enjoy the Buick!
Got transportation to home while repairs were being made
Got transportation to home while repairs were being made with a nice guy. The repair was not as scary as I thought it would be.
Got transportation to home while repairs were being made
Got transportation to home while repairs were being made with a nice guy. The repair was not as scary as I thought it would be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchased 2023 Yukon.
Purchased 2023 Yukon. Worked with Caleb in Sales and he worked with me to get the numbers to work. Drove all the way from South Louisiana and the entire team was amazing! The treated me very well and I will say it’s one of the best experiences purchasing a vehicle that I have ever had. Thank you Caleb and Eric in Sales and sales manager John and business manager John. Nothing bad to say about any one of them! All part of the best experience! It was worth the 10 hour drive! God Bless Caleb Campbell
Purchased 2023 Yukon.
Purchased 2023 Yukon. Worked with Caleb in Sales and he worked with me to get the numbers to work. Drove all the way from South Louisiana and the entire team was amazing! The treated me very well and I will say it’s one of the best experiences purchasing a vehicle that I have ever had. Thank you Caleb and Eric in Sales and sales manager John and business manager John. Nothing bad to say about any one of them! All part of the best experience! It was worth the 10 hour drive! God Bless Caleb Campbell
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We hope you enjoy your Yukon! Thanks for choosing us!
The service department will turn you away and refuse your
The service department will turn you away and refuse your business if you take it to them and won't offer solutions.
The service department will turn you away and refuse your
The service department will turn you away and refuse your business if you take it to them and won't offer solutions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase