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Lou Fusz Buick GMC

(998 reviews)
Visit Lou Fusz Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2017 consumer dealer award

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New (314) 594-1151 (314) 594-1151
Used (314) 652-3253 (314) 652-3253
Service (314) 475-2330 (314) 475-2330

Inventory

See all 383 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2019.
Purchase your next luxury sedan professional-grade truck or versatile SUV in a genuine family-oriented atmosphere that ensures your dealership visit is a wonderful experience. Lou Fusz Buick GMC not only provides a superb inventory of new and used Buick and GMC models along with a wide selection of pre-owned options by other popular brands but also makes you feel welcome from the moment you walk onto our large showroom in St. Louis MO. With nearly 5 decades in this business we understand what it takes to deliver outstanding customer service for all and strive to earn your total satisfaction throughout then entire process!
We Are St. Louis!

Service center

Phone number (314) 475-2330

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(998 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Buick GMC from DealerRater.

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Be cautious buying a used vehicle here.

Be cautious buying a used vehicle here. I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed with service department. Repair cost was over 3000 dollars. After repairs, light was still on, diagnosed again, this time was told it needed another 840 dollars in repairs. None of which was covered by the 6k 6 month warranty. Recommended having a different shop inspect any vehicle bought from here.

Be cautious buying a used vehicle here.

Be cautious buying a used vehicle here. I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed with service department. Repair cost was over 3000 dollars. After repairs, light was still on, diagnosed again, this time was told it needed another 840 dollars in repairs. None of which was covered by the 6k 6 month warranty. Recommended having a different shop inspect any vehicle bought from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Had the service center make "needed" repairs, costing

Had the service center make "needed" repairs, costing thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists.

Had the service center make "needed" repairs, costing

Had the service center make "needed" repairs, costing thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Bought a certificate used truck less than 90 days ago,

Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.

Bought a certificate used truck less than 90 days ago,

Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Bought a certificate used truck less than 90 days ago,

Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.

Bought a certificate used truck less than 90 days ago,

Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Easy process.

Easy process. Dmytro was very helpful and accommodating. Follow up was timely. Found the car I wanted online, submitted a request for information, received a call back immediately.

Easy process.

Easy process. Dmytro was very helpful and accommodating. Follow up was timely. Found the car I wanted online, submitted a request for information, received a call back immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nolan was a great salesman, but once I started working

Nolan was a great salesman, but once I started working with Kyle to finalize the deal, everything went downhill. I wouldn?t recommend that any young woman go to this dealership alone?Kyle will treat you like you don?t know anything!

Nolan was a great salesman, but once I started working

Nolan was a great salesman, but once I started working with Kyle to finalize the deal, everything went downhill. I wouldn?t recommend that any young woman go to this dealership alone?Kyle will treat you like you don?t know anything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I can't thank Caleb Rowden enough for helping me in the

I can't thank Caleb Rowden enough for helping me in the purchase of my Buick Encore GX. I looked & looked & knew the right one was out there. Called Caleb at late in the day to come LOOK because it was getting late & I figured I'd go the following day to finalize everything. I fell in love w/ the car that night & Caleb & a few others stayed late to finalize my deal. Less than 2 hours & I had a new car. In & Out! Easy car buying experience ever. Thanks so much Caleb.

I can't thank Caleb Rowden enough for helping me in the

I can't thank Caleb Rowden enough for helping me in the purchase of my Buick Encore GX. I looked & looked & knew the right one was out there. Called Caleb at late in the day to come LOOK because it was getting late & I figured I'd go the following day to finalize everything. I fell in love w/ the car that night & Caleb & a few others stayed late to finalize my deal. Less than 2 hours & I had a new car. In & Out! Easy car buying experience ever. Thanks so much Caleb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're glad to hear that Caleb was able to take care of you! We hope you enjoy the Buick!

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Got transportation to home while repairs were being made

Got transportation to home while repairs were being made with a nice guy. The repair was not as scary as I thought it would be.

Got transportation to home while repairs were being made

Got transportation to home while repairs were being made with a nice guy. The repair was not as scary as I thought it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchased 2023 Yukon.

Purchased 2023 Yukon. Worked with Caleb in Sales and he worked with me to get the numbers to work. Drove all the way from South Louisiana and the entire team was amazing! The treated me very well and I will say it’s one of the best experiences purchasing a vehicle that I have ever had. Thank you Caleb and Eric in Sales and sales manager John and business manager John. Nothing bad to say about any one of them! All part of the best experience! It was worth the 10 hour drive! God Bless Caleb Campbell

Purchased 2023 Yukon.

Purchased 2023 Yukon. Worked with Caleb in Sales and he worked with me to get the numbers to work. Drove all the way from South Louisiana and the entire team was amazing! The treated me very well and I will say it’s one of the best experiences purchasing a vehicle that I have ever had. Thank you Caleb and Eric in Sales and sales manager John and business manager John. Nothing bad to say about any one of them! All part of the best experience! It was worth the 10 hour drive! God Bless Caleb Campbell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We hope you enjoy your Yukon! Thanks for choosing us!

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The service department will turn you away and refuse your

The service department will turn you away and refuse your business if you take it to them and won't offer solutions.

The service department will turn you away and refuse your

The service department will turn you away and refuse your business if you take it to them and won't offer solutions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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