Reviews
Write a reviewIn the past, I dreaded buying a new car in anticipation
In the past, I dreaded buying a new car in anticipation of high pressure sales tactics and a lengthy process. Ms. Flowers is the best sales manager I have ever worked with. She is warm, honest, and compassionate and makes the process easy and fair. She has earned my business for life.
In the past, I dreaded buying a new car in anticipation
In the past, I dreaded buying a new car in anticipation of high pressure sales tactics and a lengthy process. Ms. Flowers is the best sales manager I have ever worked with. She is warm, honest, and compassionate and makes the process easy and fair. She has earned my business for life.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gus was very helpful from the phone call that my husband
Gus was very helpful from the phone call that my husband made to having the car ready for us when we arrived. We drove 2-1/2 hours to get the car & were appreciative of everything being in order when we arrived. We would definitely recommend Lou Fusz & Gus to anyone!
Gus was very helpful from the phone call that my husband
Gus was very helpful from the phone call that my husband made to having the car ready for us when we arrived. We drove 2-1/2 hours to get the car & were appreciative of everything being in order when we arrived. We would definitely recommend Lou Fusz & Gus to anyone!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!
David made the whole process very easy.
David made the whole process very easy. I traded a car and purchased a new vehicle. Highly recommend purchasing a vehicle from Lou Fusz always great service!
David made the whole process very easy.
David made the whole process very easy. I traded a car and purchased a new vehicle. Highly recommend purchasing a vehicle from Lou Fusz always great service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great service
Thank you so much Ms.
Thank you so much Ms. Deaun Flowers, for helping me find a truck!!! You helped me find exactly what I needed, and so much more!! My kids and I are so happy, I couldn't have done it without you! You are truly amazing!!! Thank you!
Thank you so much Ms.
Thank you so much Ms. Deaun Flowers, for helping me find a truck!!! You helped me find exactly what I needed, and so much more!! My kids and I are so happy, I couldn't have done it without you! You are truly amazing!!! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!
Poor had my truck in 8 times still not working correctly
Poor had my truck in 8 times still not working correctly they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out
Poor had my truck in 8 times still not working correctly
Poor had my truck in 8 times still not working correctly they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.
Awsome experience.
Awsome experience. Gus was easy to get along with, and they didn't try to pressure me to buy something I didn't want. Came in with my own bank and line of credit, but they were able to get me a better rate and lower payment.
Awsome experience.
Awsome experience. Gus was easy to get along with, and they didn't try to pressure me to buy something I didn't want. Came in with my own bank and line of credit, but they were able to get me a better rate and lower payment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!
Caleb was quick and helpful to find the right car for our
Caleb was quick and helpful to find the right car for our family and did everything possible to make the deal happen. Highly recommend Caleb and the Lou Fuz team.
Caleb was quick and helpful to find the right car for our
Caleb was quick and helpful to find the right car for our family and did everything possible to make the deal happen. Highly recommend Caleb and the Lou Fuz team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!
5 stars all the way!
5 stars all the way! And my advice, ask for David - he is fantastic and not "salesy" at all. Really awesome and genuine. We have purchased two Yukons from David Christianer and he's great. Highly recommend!
5 stars all the way!
5 stars all the way! And my advice, ask for David - he is fantastic and not "salesy" at all. Really awesome and genuine. We have purchased two Yukons from David Christianer and he's great. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!
I am incredibly satisfied with my recent trade-in &
I am incredibly satisfied with my recent trade-in & purchase experience at Lou Fusz Buick GMC in St. Louis!! While searching online, I found that Lou Fusz had a vehicle in stock that met my needs and was priced fairly, however I live a long distance away in Colorado. After speaking with Gus Loftis, who was my courteous & "to-the-point" sales rep, I decided to make the trip to St. Louis. Gus took the time to go over any paperwork questions I had before I made the trip and provided me with a sales quote, to include my trade estimate, at my request. Once I decided to make the trip out, Gus processed my deposit and stayed in communication with me. After arriving at the dealership, the process was easy and quick. Both Gus and the finance manager, Leo, were prepared, straightforward, and made the dealership experience hassle-free. My trade-in & purchase experience occurred in less than an hour and a half. They were on top of it! While concerned at first with making a vehicle purchase far from home, I am VERY happy I decided to make the trip to Lou Fusz Buick GMC in St. Louis to purchase my new vehicle and the dealership staff exceeded my expectations. If you are looking for an easy, hassle-free vehicle purchase experience, I recommend them!
I am incredibly satisfied with my recent trade-in &
I am incredibly satisfied with my recent trade-in & purchase experience at Lou Fusz Buick GMC in St. Louis!! While searching online, I found that Lou Fusz had a vehicle in stock that met my needs and was priced fairly, however I live a long distance away in Colorado. After speaking with Gus Loftis, who was my courteous & "to-the-point" sales rep, I decided to make the trip to St. Louis. Gus took the time to go over any paperwork questions I had before I made the trip and provided me with a sales quote, to include my trade estimate, at my request. Once I decided to make the trip out, Gus processed my deposit and stayed in communication with me. After arriving at the dealership, the process was easy and quick. Both Gus and the finance manager, Leo, were prepared, straightforward, and made the dealership experience hassle-free. My trade-in & purchase experience occurred in less than an hour and a half. They were on top of it! While concerned at first with making a vehicle purchase far from home, I am VERY happy I decided to make the trip to Lou Fusz Buick GMC in St. Louis to purchase my new vehicle and the dealership staff exceeded my expectations. If you are looking for an easy, hassle-free vehicle purchase experience, I recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!
I had a great experience purchasing my Pre-owned Chevy
I had a great experience purchasing my Pre-owned Chevy Equinox at Lou Fusz Buick GMC today. Bruce Thoele in sales was very helpful and friendly - reaching out to see what I was looking for before I even got to the dealership and then doing everything to make sure I found the car that suited my needs and that I loved. Ryan Powers in finance was really knowledgeable and set up my financing paperwork quickly and advised me well so I could chose the best warranty coverage for my situation. And then Kristii was super helpful too- assisting with linking my phone to the car, setting up OnStar, and getting me familiarized with all the controls. Overall, amazing experience- everyone was professional, efficient, and nice. I’m so happy with my car! Thanks!
I had a great experience purchasing my Pre-owned Chevy
I had a great experience purchasing my Pre-owned Chevy Equinox at Lou Fusz Buick GMC today. Bruce Thoele in sales was very helpful and friendly - reaching out to see what I was looking for before I even got to the dealership and then doing everything to make sure I found the car that suited my needs and that I loved. Ryan Powers in finance was really knowledgeable and set up my financing paperwork quickly and advised me well so I could chose the best warranty coverage for my situation. And then Kristii was super helpful too- assisting with linking my phone to the car, setting up OnStar, and getting me familiarized with all the controls. Overall, amazing experience- everyone was professional, efficient, and nice. I’m so happy with my car! Thanks!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.