Reviews
Extremely good honest team of people to work with.
Extremely good honest team of people to work with. Would recommend for your next used car. They were super to deal with when a warranty issue arose also. If you actually LIKE high pressure & sneaky tactics this is NOT the place to go :-) My only regret is not having learned of these folks sooner when I was purchasing cars for my daughters. Tri-City you have truly earned a repeat customer !
Extremely good honest team of people to work with.
Extremely good honest team of people to work with. Would recommend for your next used car. They were super to deal with when a warranty issue arose also. If you actually LIKE high pressure & sneaky tactics this is NOT the place to go :-) My only regret is not having learned of these folks sooner when I was purchasing cars for my daughters. Tri-City you have truly earned a repeat customer !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went to Tri City to replace a car I had for 23 years.
I went to Tri City to replace a car I had for 23 years. I had the best experience with them. I had contacted several orther dealers in the area, and none of them got back to me during the week that I had to shop for a replacement. All of the people at Tri City were very professional, and available to help me. They were very honest and transparent with me. I returned a couple of times with questions, and they were positive about everything and they were completely supportive of my taking the 2007 Prius I was purchasing to my trusted mechanic of 20 years who checked it out completely and gave my choice a thumbs up. I enjoyed working with Tri City's staff. and I was very happy that my grandson suggested going there. He got a good deal and excellent service there also.
I went to Tri City to replace a car I had for 23 years.
I went to Tri City to replace a car I had for 23 years. I had the best experience with them. I had contacted several orther dealers in the area, and none of them got back to me during the week that I had to shop for a replacement. All of the people at Tri City were very professional, and available to help me. They were very honest and transparent with me. I returned a couple of times with questions, and they were positive about everything and they were completely supportive of my taking the 2007 Prius I was purchasing to my trusted mechanic of 20 years who checked it out completely and gave my choice a thumbs up. I enjoyed working with Tri City's staff. and I was very happy that my grandson suggested going there. He got a good deal and excellent service there also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership!
Great dealership! Everyone was very friendly and easy to work with. Extremely happy with my purchase. Highly recommend!
Great dealership!
Great dealership! Everyone was very friendly and easy to work with. Extremely happy with my purchase. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very impressed with the staff at tri city auto when
I was very impressed with the staff at tri city auto when I purchased my vehicle. They were outstanding with the help and information and experience and I know I can depend on them if I have any questions. I highly recommend them and I'm thrilled to have a terrific vehicle. Thank you 😊
I was very impressed with the staff at tri city auto when
I was very impressed with the staff at tri city auto when I purchased my vehicle. They were outstanding with the help and information and experience and I know I can depend on them if I have any questions. I highly recommend them and I'm thrilled to have a terrific vehicle. Thank you 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a vehicle.
Great place to buy a vehicle. Bought a 2006 Toyota Corolla. Great experience and the finance side of it was a breeze. Everything in the sales process was very well explained. They're successful for a reason. In the end, I had to bicycle ride it home and come back walking (3 mile distance). I asked the finance manager for help here but he declined. When I was ready to bike it home and walk back, it was the maintenance/mechanics that stepped in to help.
Great place to buy a vehicle.
Great place to buy a vehicle. Bought a 2006 Toyota Corolla. Great experience and the finance side of it was a breeze. Everything in the sales process was very well explained. They're successful for a reason. In the end, I had to bicycle ride it home and come back walking (3 mile distance). I asked the finance manager for help here but he declined. When I was ready to bike it home and walk back, it was the maintenance/mechanics that stepped in to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just bought my third vehicle from Tri City Auto.
I just bought my third vehicle from Tri City Auto. Josh and Joe are a pleasure to work with and I've never felt pressured into buying. Good reliable cars. Will go back again.
I just bought my third vehicle from Tri City Auto.
I just bought my third vehicle from Tri City Auto. Josh and Joe are a pleasure to work with and I've never felt pressured into buying. Good reliable cars. Will go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I worked with two different gentlemen and both of them
I worked with two different gentlemen and both of them were kind, respectful, and incredibly knowledgeable. They were willing to listen to what I wanted and suggested a vehicle I hadn't researched at all but ended up purchasing. They did let me try out any of the vehicles I had my eye on and were not pushy at all.
I worked with two different gentlemen and both of them
I worked with two different gentlemen and both of them were kind, respectful, and incredibly knowledgeable. They were willing to listen to what I wanted and suggested a vehicle I hadn't researched at all but ended up purchasing. They did let me try out any of the vehicles I had my eye on and were not pushy at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They never sent information whether or not the vehicle
They never sent information whether or not the vehicle was available. I think it was a bait and switch ad.
They never sent information whether or not the vehicle
They never sent information whether or not the vehicle was available. I think it was a bait and switch ad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Why have a waiting list if not going to honor it
We stopped by Tri City Auto Sales today to look at a Black Silverado. When we got there we were told the vehicle was on hold for someone coming from 2 hours away(We were also close to an hour away) but said we could be first on the waiting list if sale would fall through. Said that was fine there was another truck at another dealership we were also going to look at. We go to the other dealership and as we are test driving that truck Tri City Auto calls and says sale fell through come back truck is waiting for you. We come back within 15 minutes of phone call and truck is not on the lot, then was told someone else stopped by and was out on a test drive. They end up buying the truck, so needless to say I lost out of 2 trucks (as the other one sold on our way back) and wasted a whole afternoon. Not impressed, if you are going to call someone and say to get back to the lot for a test drive you better hold the thing.
Why have a waiting list if not going to honor it
We stopped by Tri City Auto Sales today to look at a Black Silverado. When we got there we were told the vehicle was on hold for someone coming from 2 hours away(We were also close to an hour away) but said we could be first on the waiting list if sale would fall through. Said that was fine there was another truck at another dealership we were also going to look at. We go to the other dealership and as we are test driving that truck Tri City Auto calls and says sale fell through come back truck is waiting for you. We come back within 15 minutes of phone call and truck is not on the lot, then was told someone else stopped by and was out on a test drive. They end up buying the truck, so needless to say I lost out of 2 trucks (as the other one sold on our way back) and wasted a whole afternoon. Not impressed, if you are going to call someone and say to get back to the lot for a test drive you better hold the thing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I asked for information about vehicle for sale but they
I asked for information about vehicle for sale but they never replied to me. It's just a waste of time to ask for information, I guess they only deal with people in person
I asked for information about vehicle for sale but they
I asked for information about vehicle for sale but they never replied to me. It's just a waste of time to ask for information, I guess they only deal with people in person
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize, we sent you and email and also reached out by phone. We apologize you never got our messsage.