Reviews
I had to return the car to the dealer because a bolt had
I had to return the car to the dealer because a bolt had fallen from the undercarriage, causing a bracket to scrape against the wheels. I strongly suspect the service tech failed to tighten the bolt after replacing the car's brakes. Thanks to Kim Heaney, I wasn't charged for the return visit.
I had to return the car to the dealer because a bolt had
I had to return the car to the dealer because a bolt had fallen from the undercarriage, causing a bracket to scrape against the wheels. I strongly suspect the service tech failed to tighten the bolt after replacing the car's brakes. Thanks to Kim Heaney, I wasn't charged for the return visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The process was easy and convenient The process was easy
The process was easy and convenient The process was easy and convenient. Extra services needed were clearly communicated and approving and declining these services is easy.
The process was easy and convenient The process was easy
The process was easy and convenient The process was easy and convenient. Extra services needed were clearly communicated and approving and declining these services is easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My sales person Jamel was the absolute best.
My sales person Jamel was the absolute best. He was patient with me and helped me find exactly what I was looking for in a vehicle make this process quick, simple And hassle free.
My sales person Jamel was the absolute best.
My sales person Jamel was the absolute best. He was patient with me and helped me find exactly what I was looking for in a vehicle make this process quick, simple And hassle free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, thorough, and always very transparent Lou
Professional, thorough, and always very transparent Lou Fusz Mazda has excellent customer service and always makes me feel certain I'm getting the work I need and never more
Professional, thorough, and always very transparent Lou
Professional, thorough, and always very transparent Lou Fusz Mazda has excellent customer service and always makes me feel certain I'm getting the work I need and never more
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and fair deal Mo was very good and made the
Quick and fair deal Mo was very good and made the experience even better than expected.
Quick and fair deal Mo was very good and made the
Quick and fair deal Mo was very good and made the experience even better than expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's always a pleasure working with the team at Lou Fusz
It's always a pleasure working with the team at Lou Fusz Mazda. I bought my car there and also serviced it there and my experience was always great!
It's always a pleasure working with the team at Lou Fusz
It's always a pleasure working with the team at Lou Fusz Mazda. I bought my car there and also serviced it there and my experience was always great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My husband and I drove an hour and a half to look at a
My husband and I drove an hour and a half to look at a Mazda CX90. We have a Mazda dealer 30 minutes from us but Lou Fouz had more options. Kyle, Kim and Nicole were very nice. Kyle was very knowledgeable about the car.
My husband and I drove an hour and a half to look at a
My husband and I drove an hour and a half to look at a Mazda CX90. We have a Mazda dealer 30 minutes from us but Lou Fouz had more options. Kyle, Kim and Nicole were very nice. Kyle was very knowledgeable about the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect every time!
Perfect every time! Nick and Kim are always helpful, patient, full of smiles, and laughs and very informative. I trust no one else with my vehicle
Perfect every time!
Perfect every time! Nick and Kim are always helpful, patient, full of smiles, and laughs and very informative. I trust no one else with my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very smooth process all the way, no pressure.
Very smooth process all the way, no pressure. We are excited to have our new CX5
Very smooth process all the way, no pressure.
Very smooth process all the way, no pressure. We are excited to have our new CX5
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated very respectfully and all of my questions
I was treated very respectfully and all of my questions were answered. The process was easy and I love my car.
I was treated very respectfully and all of my questions
I was treated very respectfully and all of my questions were answered. The process was easy and I love my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car