Reviews
I've been coming here since 2018 and their service is top
I've been coming here since 2018 and their service is top notch! Robin and the crew know how take care of you and your car.
I've been coming here since 2018 and their service is top
I've been coming here since 2018 and their service is top notch! Robin and the crew know how take care of you and your car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Abigail Fox helped me in my search for the perfect truck.
Abigail Fox helped me in my search for the perfect truck. Thanks for all the help.
Abigail Fox helped me in my search for the perfect truck.
Abigail Fox helped me in my search for the perfect truck. Thanks for all the help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I cannot say enough about the amazing treatment I
I cannot say enough about the amazing treatment I received purchasing a new Mazda (twice)at this dealership. A few years ago I bought from Moe and had a great experience. I recently returned to help my brother-in-law purchase a new Mazda. This time Moe and Kevaun both helped us and our experience was amazing again. If you want a fair price, outstanding treatment, and great selection, ask for Moe or Kevaun. They are both very knowledgeable and helpful. I highly recommend doing business at Lou Fusz Mazda.
I cannot say enough about the amazing treatment I
I cannot say enough about the amazing treatment I received purchasing a new Mazda (twice)at this dealership. A few years ago I bought from Moe and had a great experience. I recently returned to help my brother-in-law purchase a new Mazda. This time Moe and Kevaun both helped us and our experience was amazing again. If you want a fair price, outstanding treatment, and great selection, ask for Moe or Kevaun. They are both very knowledgeable and helpful. I highly recommend doing business at Lou Fusz Mazda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad that you had a great experience both times with us!
Started a remote deal with Shelby.
Started a remote deal with Shelby. Mentioned multiple times it would be remote, ran my credit , got a price. They waited til the end to tell me they don't actually do remote sales and wanted me to drive 300 miles after getting everything set up. Very poor professonalism, bad communication and seems a little bait and switchy. Will be making complaint to Missouri motor vehicles licensing commission.
Started a remote deal with Shelby.
Started a remote deal with Shelby. Mentioned multiple times it would be remote, ran my credit , got a price. They waited til the end to tell me they don't actually do remote sales and wanted me to drive 300 miles after getting everything set up. Very poor professonalism, bad communication and seems a little bait and switchy. Will be making complaint to Missouri motor vehicles licensing commission.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we appreciate the opportunity to provide some clarity. While we strive to accommodate remote transactions whenever possible, in this case, some concerns arose during the process, which led our team to require an in-person visit to complete the sale. Given the nature of the deal and the sensitivity around potential fraud, especially with a vehicle priced at $7,000, our management team decided that finalizing the transaction remotely wasn’t in the best interest of either party. We understand that this change in direction was frustrating, especially after progress had been made, and we regret any miscommunication that may have occurred along the way. Your feedback has been shared internally so we can continue improving how we handle these situations in the future.
EDITED
Next time you don't intend on honoring your employees words from the start, just say so. It's incredibly frustrating and completely unprofessional. I literally stopped my search because I thought we had this done, whoever your gm is needs to do better at communication with your whole staff.
GREAT SERVICE NO WAIT TIME !
GREAT SERVICE NO WAIT TIME !! I CALL AND DID NOT HAVE AN APPOINTMENT! HAD ISSUE WITH MY BRAKES THEY CHECK EVERYTHING OUT! ALL GOOD AND THEY SENT ME ON MY WAY. STEPHINE OVER THERE GREAT SERVICE MGRS! KNOWS HOW TO RUN A SHOP!!!
GREAT SERVICE NO WAIT TIME !
GREAT SERVICE NO WAIT TIME !! I CALL AND DID NOT HAVE AN APPOINTMENT! HAD ISSUE WITH MY BRAKES THEY CHECK EVERYTHING OUT! ALL GOOD AND THEY SENT ME ON MY WAY. STEPHINE OVER THERE GREAT SERVICE MGRS! KNOWS HOW TO RUN A SHOP!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that you had a quick experience with us!
Very helpful and patient.
Very helpful and patient. Answered all my questions and was very thorough. Did a good job!
Very helpful and patient.
Very helpful and patient. Answered all my questions and was very thorough. Did a good job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had a great experience with us!
Heard about the great Mazdas from Spencer Smithy who put
Heard about the great Mazdas from Spencer Smithy who put me in great hands with Moe. I got a very fair deal for my trade in and the process was smooth and easy. I’m already recommending them to others
Heard about the great Mazdas from Spencer Smithy who put
Heard about the great Mazdas from Spencer Smithy who put me in great hands with Moe. I got a very fair deal for my trade in and the process was smooth and easy. I’m already recommending them to others
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that Moe was able to take care of you!
Everyone is always nice and ready to get my car looked at
Everyone is always nice and ready to get my car looked at and taken care of in a timely manner.
Everyone is always nice and ready to get my car looked at
Everyone is always nice and ready to get my car looked at and taken care of in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that you had a great experience with our service team!
Looks and feels very similar to most of the dealerships I
Looks and feels very similar to most of the dealerships I have visited in St Louis area.
Looks and feels very similar to most of the dealerships I
Looks and feels very similar to most of the dealerships I have visited in St Louis area.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review!
Amazing service great awesome awesome awesome awesome
Amazing service great awesome awesome awesome awesome awesome awesome Amazing service great awesome awesome awesome awesome awesome awesome
Amazing service great awesome awesome awesome awesome
Amazing service great awesome awesome awesome awesome awesome awesome Amazing service great awesome awesome awesome awesome awesome awesome
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review!