Lou Fusz Mazda

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4.7
(2,282 reviews)
Visit Lou Fusz Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (314) 266-7794 (314) 266-7794
Used (314) 266-2808 (314) 266-2808
Service (314) 266-2802 (314) 266-2802

Inventory

See all 304 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2014.
Welcome to Lou Fusz Mazda! We have implemented a new buying experience geared to making it a quick process from test drive to driveway in under 2 hours. We know your time is important so for our customers who buy cars from us and live within 20 miles we offer concierge service. We will drop off a new Mazda for you to drive while we take your car back to our shop. We will then service wash and vacuum your car and bring it back to you ready to drive. We want to earn your business.
We Are St. Louis!

Service center

Phone number (314) 266-2802

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 14 employees View less employees

Reviews

4.7
(2,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Mazda from DealerRater.

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5.0

Personable, knowledgeable & professional Everyone at the

Personable, knowledgeable & professional Everyone at the dealership was friendly and did their best to be helpful.

5.0

Personable, knowledgeable & professional Everyone at the

Personable, knowledgeable & professional Everyone at the dealership was friendly and did their best to be helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Everyone was friendly!

Everyone was friendly! The service and prices were explained ahead of time. The work was completed in a timely manner.

5.0

Everyone was friendly!

Everyone was friendly! The service and prices were explained ahead of time. The work was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Dealt with me honestly, patiently, and respectfully.

Dealt with me honestly, patiently, and respectfully. Had quality vehicles for reasonable prices. Everyone there greeted me and treated me with genuine kindness.

5.0

Dealt with me honestly, patiently, and respectfully.

Dealt with me honestly, patiently, and respectfully. Had quality vehicles for reasonable prices. Everyone there greeted me and treated me with genuine kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Friendly staff.

Friendly staff. Good amenities. The showroom could be sectioned off from the customer waiting area more, but otherwise nice

5.0

Friendly staff.

Friendly staff. Good amenities. The showroom could be sectioned off from the customer waiting area more, but otherwise nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

> have no complaints for this dealership.

> have no complaints for this dealership. Lou Fusz Rocks as far as I'm concerned.

5.0

> have no complaints for this dealership.

> have no complaints for this dealership. Lou Fusz Rocks as far as I'm concerned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words!

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5.0

Great experience and respect for time.

Great experience and respect for time. Painless car buying process! I love my new car.

5.0

Great experience and respect for time.

Great experience and respect for time. Painless car buying process! I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that your experience with us was painless! We hope you enjoy your new car!

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4.0

Everything excellent except my car was sitting ready for

Everything excellent except my car was sitting ready for 15 minutes, my service advisor was in an office with a colleague, until I finally went and asked the only lady at the counter if my car was done and she checked me out. Also next time I will decline the car wash, it looked worse afterwards being half dirty and half cleanish.

4.0

Everything excellent except my car was sitting ready for

Everything excellent except my car was sitting ready for 15 minutes, my service advisor was in an office with a colleague, until I finally went and asked the only lady at the counter if my car was done and she checked me out. Also next time I will decline the car wash, it looked worse afterwards being half dirty and half cleanish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They are really knowledgeable about theirs cars and know

They are really knowledgeable about theirs cars and know how to deal with customers like me.

5.0

They are really knowledgeable about theirs cars and know

They are really knowledgeable about theirs cars and know how to deal with customers like me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words!

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1.0

2 hours and 15 minutes for an oil change.

2 hours and 15 minutes for an oil change. Normally an hour. No updates on my car. No reason for it to take that long.

1.0

2 hours and 15 minutes for an oil change.

2 hours and 15 minutes for an oil change. Normally an hour. No updates on my car. No reason for it to take that long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Quick and professional Car was delivered on time The only

Quick and professional Car was delivered on time The only issue was the carwash, which wasn't very detailed at all

5.0

Quick and professional Car was delivered on time The only

Quick and professional Car was delivered on time The only issue was the carwash, which wasn't very detailed at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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