Planet Motors

experience at US off lease Autos West Palm Beach was great I looked at a few cars and the customer service was excellent I would recommend a friend to this dealership

When I arrived to the dealership I was greeted by a salesman with a cigar in his mouth smelling like a old ashtray that has never been cleaned out. He took me around and showed me a few cars and that was all fine. It wasn't until we went to do the numbers where things got bad. On his desk was the paperwork of 3 other people he helped with all their personal information for the world to see. Social Security number, addresses, birthdays, income, everything someone would need to steal someones identity. I'm not that type of person so i didn't stay in the office. So after we did my paperwork he goes in the back to run my credit and then starts yelling out all my information for the whole office and customers to hear. At that point i took all my paperwork that had my information and left. I would rather walk barefoot than to buy a car from there.

We were looking for a 2008, 22,000 miles car advertised on "cars for sale". We called to find out if the car was available but no one picked up. We left message but no one called. Next day we took our chances and drove 25 miles away to this dealership just to find out that the car was sold...We would suggest that when cars are sold, the updates are made available asap :) The sales person suggested that we consider another car, same make, made in 2010, double the mileage. From then, it took 2 hours+ until we were given the price...A lot of sales talk, waiting, etc. We finally got home, I looked and noticed that car we were looking for and was sold is still listed as available...dear Lord, have mercy! One would think that just out of consideration for these customers who drove 50 miles+ for nothing, they would update that entry...