Reviews
Write a reviewLooking to buy
Was wondering if your open the number said it's been change I've bought 2 cars from u looking to buy another one please call me 812_640_8430 marilyn
Looking to buy
Was wondering if your open the number said it's been change I've bought 2 cars from u looking to buy another one please call me 812_640_8430 marilyn
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemon Lot that went outta business Good riddance.
So after months of searching to avoid purchasing a used vehicle that was no longer worth the parts it was put together from...that is exactly what I got from Valley Motors, I have been paying $300 a month every month since May 2020 with my initial down payment of $1,900 ON TOP of the most premium insurance you are required to have while paying off the vehicle...the vehicle quit running literally a month after purchase and less then 1500 miles put on it since purchase. NOW the site is gone, there is NO answer when you call the number provided (No voicemail set up either even though their letter DISTINCTLY pointed out they would have to get back to you since they are no longer in their office) NO way to get ahold of any of these people but they expect you to mail them money. I looked you in the eye, man to man, and you shook my hand and assured me there was nothing i needed to worry about with that vehicle sir. You swindled me, and you know it.
Lemon Lot that went outta business Good riddance.
So after months of searching to avoid purchasing a used vehicle that was no longer worth the parts it was put together from...that is exactly what I got from Valley Motors, I have been paying $300 a month every month since May 2020 with my initial down payment of $1,900 ON TOP of the most premium insurance you are required to have while paying off the vehicle...the vehicle quit running literally a month after purchase and less then 1500 miles put on it since purchase. NOW the site is gone, there is NO answer when you call the number provided (No voicemail set up either even though their letter DISTINCTLY pointed out they would have to get back to you since they are no longer in their office) NO way to get ahold of any of these people but they expect you to mail them money. I looked you in the eye, man to man, and you shook my hand and assured me there was nothing i needed to worry about with that vehicle sir. You swindled me, and you know it.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Back for the 10th vehicle and you're not there
Best we ever bought were from here. came back to get my 10th one and I can't find you. Please let me know if you guys are still available because I need a nice truck ASAP..
Back for the 10th vehicle and you're not there
Best we ever bought were from here. came back to get my 10th one and I can't find you. Please let me know if you guys are still available because I need a nice truck ASAP..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love this dealership
Everyone was very courteous and helpful in finding just the right car for my needs. I would recommend this dealership to anyone looking for a used vehicle.
Love this dealership
Everyone was very courteous and helpful in finding just the right car for my needs. I would recommend this dealership to anyone looking for a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi June. Thank you for the 5-star review. It was a pleasure serving you.
Great place to buy a car!
We got a used van that was in great condition for a great price. It was the only dealership that allowed us to take the van to mechanic to get it checked out before purchase. They also came down in price to accommodate me on what I was wanting to spend. Great customer service. Very patient with me and answered all of my questions. I have referred 2 friends and they have both purchased cars and had great experiences!!
Great place to buy a car!
We got a used van that was in great condition for a great price. It was the only dealership that allowed us to take the van to mechanic to get it checked out before purchase. They also came down in price to accommodate me on what I was wanting to spend. Great customer service. Very patient with me and answered all of my questions. I have referred 2 friends and they have both purchased cars and had great experiences!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Sara. Thanks for the 5-star review. It was our pleasure to serve you.
Better get there early! Lol.
We went there to look at a specific vehicle that we were told was in the inventory. When we got there the car had magically just been sold (this is actually possible but we were skeptical). So we browsed the lot and then went inside to discuss other possible cars we might want. The salesperson told us it was getting close to closing time so we better pick out a car now and test drive it, if we planned to buy. We had cash in hand (dealer of course wouldn’t know this) and were serious about buying. I guess the salesperson had somewhere to be, probably complains that it’s hard to make a living selling used cars. Likely is when you close at 4 and rush customers out the door at 3:30. Haha. We won’t be going back! There is a ridiculous amount of used car lots around Indy that are open til 6 or later— this place is nothing special, neither are there cars.
Better get there early! Lol.
We went there to look at a specific vehicle that we were told was in the inventory. When we got there the car had magically just been sold (this is actually possible but we were skeptical). So we browsed the lot and then went inside to discuss other possible cars we might want. The salesperson told us it was getting close to closing time so we better pick out a car now and test drive it, if we planned to buy. We had cash in hand (dealer of course wouldn’t know this) and were serious about buying. I guess the salesperson had somewhere to be, probably complains that it’s hard to make a living selling used cars. Likely is when you close at 4 and rush customers out the door at 3:30. Haha. We won’t be going back! There is a ridiculous amount of used car lots around Indy that are open til 6 or later— this place is nothing special, neither are there cars.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi HappyHoosier. I'm sorry you were disappointed that we close at 4 on Saturdays. We do this to allow our employees to have some time with their families. This is a core value of ours. Our hours are clearly posted on our website as is the fact that we stop test drives 30 minutes before closing. We put that information on the website so people can be aware prior to arrival. We like to avoid these kinds of situations. As you stated, even though you arrived well after 3:30 we were happy to break our own rules and allow you to go ahead and test drive a car. We would have been happy to stay late to do the paperwork. I'm not sure how we could have been more accommodating. That being said, most of our customers are repeat customers. Many having purchased more than 5 cars from us. The reason they keep coming back is because we work very hard at treating people right...like allowing folks to test drive cars after 3:30. Of course I'd be happy to discuss the matter with you. Feel free to give me a call at 317-831-2820. Ask for Dave
Love this place!
Whenever I need another vehicle, Valley Motors is always my first stop. They are super friendly, and they always make me feel welcomed when coming in to look at their inventory. They always have a wide variety of vehicles to choose from and never pressure you to buy anything.
Love this place!
Whenever I need another vehicle, Valley Motors is always my first stop. They are super friendly, and they always make me feel welcomed when coming in to look at their inventory. They always have a wide variety of vehicles to choose from and never pressure you to buy anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Chelsey. Thank you for the 5-star review. We always love seeing our repeat customers. It was a pleasure to serve you again.
WILL ALWAYS SHOP HERE!!!!
The staff there are always so friendly and super helpful!! They really go out of their way to make your car shopping experience as easy and pleasant as possible. I've bought several vehicles here and they've always taken extreme good care of me. Definetly recommend!!
WILL ALWAYS SHOP HERE!!!!
The staff there are always so friendly and super helpful!! They really go out of their way to make your car shopping experience as easy and pleasant as possible. I've bought several vehicles here and they've always taken extreme good care of me. Definetly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Jamin. Thanks for the 5-star review! We always enjoy seeing you and having you as a regular customer.
Great place and great people
I have dealt with Valley Motors for 15 years and have always had a positive experience with them. One of my vehicles from 3 yrs ago all I have had to do is replace the battery. Still runs great The Jeep Liberty I have just bought recently has had some minor issues but have been resolved and is running great as well. I highly recommend Valley Motors in Mooresvile.
Great place and great people
I have dealt with Valley Motors for 15 years and have always had a positive experience with them. One of my vehicles from 3 yrs ago all I have had to do is replace the battery. Still runs great The Jeep Liberty I have just bought recently has had some minor issues but have been resolved and is running great as well. I highly recommend Valley Motors in Mooresvile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Tom. Thanks for the positive review. We always enjoy doing business with you.
Great dealership!
My family has bought at least 10 cars from Valley Motors. We have trusted them with our business for almost 30 years. We have recommended them to many friends and acquaintances over the years.
Great dealership!
My family has bought at least 10 cars from Valley Motors. We have trusted them with our business for almost 30 years. We have recommended them to many friends and acquaintances over the years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. It has been our pleasure to be able to serve you and your family.