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Manager","emailTxt":"JAyala@bmwofsalem.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f39d80363c82.jpg","drDealerId":38458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":536524,"firstName":"Matt","lastName":"Lofton","titleText":"Assistant Shop Foreman/BMW Master Technician","emailTxt":"mlofton@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/41dab3e45cbe.jpg","drDealerId":38458,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":174268,"personPtyId":31959546,"firstName":"Michael","lastName":"Lunsford","titleText":"Sales 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Over 10 years Customer Service experience. 5 years Call Center background. Enjoys time outdoors with husband and two daughters. Proud ferret owner of 1 Sprite and 3 Gibbs, named: Cleopatra, Bear Jr, Jethro, and Riddick.","emailTxt":"soxenford@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c6671f817b4f.jpg","drDealerId":38458,"dealerEmpStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":536536,"firstName":"Walter","lastName":"Quintanilla","titleText":"Detailer","emailTxt":"wquintanilla@bmwofsalem.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1b6c65917314.jpg","drDealerId":38458,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales 11:00 AM - 6:00 PM
Service Closed

BMW of Salem Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2015

Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities.

...



In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
292 lifetime reviews. Includes reviews of BMW of Salem from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2018

    I am so pleased with my BMW and the service I have received at BMW of Salem, that I drive an hour past another BMW dealership to go to Salem because I... am so pleased with their service!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aaron Winer

    Service

    (4.5) 6 reviews

  • 5.0 out of 5
    October 10, 2018

    We recently bought a car at BMW of Salem. Eliseo Gaspar spent a good deal of time and focused careful attention on what we wanted in making a purchase.... We got everything we asked for at a price we were comfortable with. Mr. Gaspar was a pleasure to speak with. He impressed me as a genuine, honest, good hearted man who was dedicated to do his job to the very best of his ability. He saw his job as making sure we were completely satisfied with our purchase, the price, and the experience we had at BMW of Salem. He was 100% successful. It was a pleasure to be in his company. We shared some stories and we learned that he was a father and a grandfather. His grown children and his grandchildren are very fortunate to have such a loving, devoted and kind man in their corner.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Barreto

    Finance

    (4.9) 13 reviews

    Eliseo Gaspar

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    October 9, 2018

    We called Sean and explained our situation to him. Much like other dealerships, he said that he could work something out. The huge difference between... Sean and the other dealerships is that Sean went above and beyond and actually got a deal done for us. It was a deal that was more than satisfactory. We appreciated Sean, Brian, and the team so much that we bought them pizza before we left. We definitely will buy from BMW of Salem again. Sean and team make it easy to be loyal.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Kemmerle

    Sales Professional

    (4.6) 34 reviews

  • 5.0 out of 5
    October 3, 2018

    Absolutely Amazing dealership, from the sales department to the financing department. Would definitely recommend these guys to anyone. Two thumbs ups... and five stars all across.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Craig Burger

    Sales

    NOT RATED

  • 5.0 out of 5
    October 2, 2018

    Service representative Gary has always treated me well Asking me if I am waiting or do I need a loaner or a ride His concern for the customer is appreciated.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Glaze

    Service Advisor

    (5.0) 25 reviews

  • 4.4 out of 5
    September 10, 2018

    In addition to the 10K service, an alignment was necessary due to an encounter with an unseen curb. Work was finished in the promised time frame. Since... we travel from the coast the use of a loaner car was very much appreciated.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aaron Winer

    Service

    (4.5) 6 reviews

  • 5.0 out of 5
    September 7, 2018

    Professional, friendly, honest... I could go on and on. Great experience and I will recommend BMW of Salem to all friends and family! Thank you.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeffrey Bledsoe

    Client Advisor

    (5.0) 5 reviews

    Sean Ostler

    Sales

    NOT RATED

  • 5.0 out of 5
    August 31, 2018

    Although I was still very happy with my 2012 BMW X3 28i, I had started researching the new 2018 BMW X3 30i upgrades and safety features. Towards the end... of the model year (late MAY), I contacted Brian Kimmerle via email to see if he could meet my build price and it was agreed upon. We met to finalize the build and paperwork, Brian explained the process, and the countdown began. Although there were some hiccups on the part of BMW, of which Brian kept me informed, I met my new X3 on 25 AUG. I also worked with Daniel Barreto for financing and service/warranty items, as well as those who determine trade-in offer. From start to finish, I had a great buying experience and would highly recommend BMW of Salem.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Barreto

    Finance

    (4.9) 13 reviews

    Brian Kemmerle

    Sales Professional

    (4.6) 34 reviews

    Ashlie Menzie

    Parts Advisor

    NOT RATED

  • 5.0 out of 5
    August 25, 2018

    Car was in for new tires. The tires were priced right and installed in a timely manner. Service here has always been very good and friendly.First time... working with MacKenzie Thompson, excellent job.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Glaze

    Service Advisor

    (5.0) 25 reviews

    Mackenzie Thompson

    Service

    (4.9) 13 reviews

  • 5.0 out of 5
    August 25, 2018

    All of the staff are extremely helpful and efficient. Always have a great experience when I have my vehicle serviced. Gary Glaze is the best.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Glaze

    Service Advisor

    (5.0) 25 reviews

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