Reviews
Write a reviewJohn picked me up at the airport and I was on the road
John picked me up at the airport and I was on the road back to Tennessee in 2 hours with a great truck that was exactly as advertised. Its nice to see a business that has integrity. I highly recommend doing business with Pinnacle.
John picked me up at the airport and I was on the road
John picked me up at the airport and I was on the road back to Tennessee in 2 hours with a great truck that was exactly as advertised. Its nice to see a business that has integrity. I highly recommend doing business with Pinnacle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend Pinnacle Investments
John was helpful, but not pushy. There was only 1 key fob with the ‘14 VW Passat, so he ordered another one and had it programmed. John drove the vehicle before purchase was completed and noticed the a/c wasn’t working very well, so he had it fixed. Would highly recommend buying a vehicle from John at Pinnacle Investments!
Highly recommend Pinnacle Investments
John was helpful, but not pushy. There was only 1 key fob with the ‘14 VW Passat, so he ordered another one and had it programmed. John drove the vehicle before purchase was completed and noticed the a/c wasn’t working very well, so he had it fixed. Would highly recommend buying a vehicle from John at Pinnacle Investments!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience with John at Pinnacle
Was in a bind needing to replace a vehicle for my son. Found a low mileage truck for a good price from Pinnacle. John showed me the truck that fit my criteria. He made the buying process simple and easy. Highly recommend Pinnacle.
Great experience with John at Pinnacle
Was in a bind needing to replace a vehicle for my son. Found a low mileage truck for a good price from Pinnacle. John showed me the truck that fit my criteria. He made the buying process simple and easy. Highly recommend Pinnacle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabulous experience!
This was the easiest most fabulous car buying experience ever. John was very helpful and responsive to questions. I purchased a Trailblazer from out of state. He drove the car to Firestone to get it looked at for me and then arranged for transport. After agreeing to purchase the vehicle, he put NEW tires on because that is what he would have wanted for his daughter. There are no fees or games. John is honest and straight forward. I would not hesitate to buy another vehicle from him. I found the car online on Saturday, purchased Monday, sent money Tuesday, transport on Wed, and had the car Thursday. Would give more than 5 stars if I could.
Fabulous experience!
This was the easiest most fabulous car buying experience ever. John was very helpful and responsive to questions. I purchased a Trailblazer from out of state. He drove the car to Firestone to get it looked at for me and then arranged for transport. After agreeing to purchase the vehicle, he put NEW tires on because that is what he would have wanted for his daughter. There are no fees or games. John is honest and straight forward. I would not hesitate to buy another vehicle from him. I found the car online on Saturday, purchased Monday, sent money Tuesday, transport on Wed, and had the car Thursday. Would give more than 5 stars if I could.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience. Trustworthy. Highly recommend.
Bought a first car for my teenager. I'm confident with my purchase. Very transparent with the condition of the car. Highly recommend. Trustworthy. Great experience.
Great experience. Trustworthy. Highly recommend.
Bought a first car for my teenager. I'm confident with my purchase. Very transparent with the condition of the car. Highly recommend. Trustworthy. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Idiots
Saw a couple of cars I was really interested in. I was planning to visit with my son to look at a few. Unfortunately, they blamed "Brandon" for hight gas prices. The President doesn't control gas prices. They are obviously idiots that aren't to be trusted. You just lost a customer.
Idiots
Saw a couple of cars I was really interested in. I was planning to visit with my son to look at a few. Unfortunately, they blamed "Brandon" for hight gas prices. The President doesn't control gas prices. They are obviously idiots that aren't to be trusted. You just lost a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sally, Name calling is not nice. You missed out on a great vehicle because you took some humor personally. I wish you the best and hope you found a vehicle that is in line with your needs. Take care.
Happy Customers !
John was great and a man of his word. He offered a fair price for the VW Passat TDI Sel Premium I was looking for. I had unfortunately totaled my last VW Passat sliding on ice. I wanted the exact same car because I loved my last one. The trek from Smithville to Lees Summit was worth it! John is no nonsense and very knowledgeable about cars. The process was easy and I will recommend him to friends that are in the market for a car in the future. Thanks John!
Happy Customers !
John was great and a man of his word. He offered a fair price for the VW Passat TDI Sel Premium I was looking for. I had unfortunately totaled my last VW Passat sliding on ice. I wanted the exact same car because I loved my last one. The trek from Smithville to Lees Summit was worth it! John is no nonsense and very knowledgeable about cars. The process was easy and I will recommend him to friends that are in the market for a car in the future. Thanks John!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful used car buying experience
We bought my daughter her first car from here, wonderful experience!! John is honest and very nice!! We had went to a few of the big used car lots, and they played the typical games that they play. We went back and bought her Chevy Trailblazer from John, got treated honest and fairly!! Thank you, John we really enjoyed buying her car from you!!
Wonderful used car buying experience
We bought my daughter her first car from here, wonderful experience!! John is honest and very nice!! We had went to a few of the big used car lots, and they played the typical games that they play. We went back and bought her Chevy Trailblazer from John, got treated honest and fairly!! Thank you, John we really enjoyed buying her car from you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy in Olathe.
Ok. A trip to Lees Summit from Olathe is not what I was wanting to do, but we needed a car, and we had been looking for Passat TDIs for awhile. I talked to John, and he said we wouldnt leave disappointed. He was absolutely correct. This man is no nonsense. So, if youre going out there to waste your time or his, dont bother. He will set it straight (kindly). If you want great value, great quality and someone honest, look no further. Thank you John! Cindy
Happy in Olathe.
Ok. A trip to Lees Summit from Olathe is not what I was wanting to do, but we needed a car, and we had been looking for Passat TDIs for awhile. I talked to John, and he said we wouldnt leave disappointed. He was absolutely correct. This man is no nonsense. So, if youre going out there to waste your time or his, dont bother. He will set it straight (kindly). If you want great value, great quality and someone honest, look no further. Thank you John! Cindy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Low mileage van that's been in shop non-stop.
Bought low mileage van that appeared in great shape, but has been in the shop non-stop. My mechanic recommends selling before it breaks down again.
Low mileage van that's been in shop non-stop.
Bought low mileage van that appeared in great shape, but has been in the shop non-stop. My mechanic recommends selling before it breaks down again.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am sorry you didnt first try to contact me before leaving this review. I cant help a customer if I have no idea that they are having issues. You should just reach out and explain to me what the issue is. I wish you the best!