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Wonderful used car buying experience
We bought my daughter her first car from here, wonderful experience!! John is honest and very nice!! We had went to a few of the big used car lots, and they played the typical games that they play. We went back and bought her Chevy Trailblazer from John, got treated honest and fairly!! Thank you, John we really enjoyed buying her car from you!!
Happy in Olathe.
Ok. A trip to Lees Summit from Olathe is not what I was wanting to do, but we needed a car, and we had been looking for Passat TDIs for awhile. I talked to John, and he said we wouldnt leave disappointed. He was absolutely correct. This man is no nonsense. So, if youre going out there to waste your time or his, dont bother. He will set it straight (kindly). If you want great value, great quality and someone honest, look no further. Thank you John! Cindy
Low mileage van that's been in shop non-stop.
Bought low mileage van that appeared in great shape, but has been in the shop non-stop. My mechanic recommends selling before it breaks down again.
I am sorry you didnt first try to contact me before leaving this review. I cant help a customer if I have no idea that they are having issues. You should just reach out and explain to me what the issue is. I wish you the best!
A great place to buy a car!
My wife and I had been shopping for a long time before we found exactly what we needed Pinnacle! The car was priced exactly within our budget, the owner was very easy to work with. No pressure, no games, just a great car at a more than fair price. We are customers for life! Thank you John!
Will be back to buy another someday.
I cannot thank John enough for helping my daughter with the process of her purchase. She knew what she wanted, and Pinnacle had SEVEN of those vehicles in stock. She picked one out and was ready to buy. He told her NO. He said it was best to wait until Jan 2, 2020 so she wouldn't get hit with a year of personal property taxes on it. WOW!! I have seen some nice things in my life, but a car guy postponing a sale? Get the heck out of here! GREAT EXPERIENCE! You will not be disappointed.
Best value in Kansas City!
I’m just going to keep this simple. John at Pinnacle doesn’t waste your time. You’re at his place because of the price and miles on a car. He is honest and to the point. He doesn’t think buying a car should be a maze to get through. No extra fees, and no surprises. Give it a shot, the man knows his stuff there! John, my Audi runs perfect. Thank you
I went all over town looking for a car for my daughter. I stopped in at Pinnacle was getting ready to leave and a VW caught my eye. Im so glad I did. We ended up buying an Audi Q7 TDI. WOW is all I can say about the deal. John was about as low key as a person I have ever seen in this business. Everything is great! Highly recommend Pinnacle!!
I've never experienced worse after decades in the market. Totally unprofessional sales person who is rude and demeaning to customers. Resorts to verbal abuse of potential customers rather than salesmanship. Avoid this dealer like the plague. There are so many better choices out there without the needless unethical misconduct.
Wow. This is quite a review. I am wondering if you are the person who came in and a particular car was only worth HALF of my asking price. When I showed you different you became obnoxious. You then tried to negotiate a deal with me, after I explained the price was firm AND clearly under book value. You cannot make everyone happy. I wish you the best in your search for a half-price car.
Above and Beyond customer service
My experience with purchasing a car from pinnacle was excellent. I was nervous about buying a vehicle from a smaller dealership, John made the process easy and was in constant communication. I purchased this vehicle from out of state, he was gracious enough to take care of me and deliver the car after he fixed an issue. He sells quality vehicles at great prices, with excellent customer service. His company philosophy is to build relationships with customers, and he means it. Thank you John
First Class Dealer!!!
Honest, first class service from the very start! John was excellent to deal with and went above and beyond in all aspects. He brought the car to me to inspect and even delivered it to me once the title arrived. Communication was excellent and all paperwork was complete and ready when he delivered the vehicle. Great experience and great vehicle!! Thanks John!!