Smith's Auto Sales of Rimersburg

smith auto sales was fantastic! i felt like family. they went above and beyond to make this truck buying purchase awesome. Due to work, car troubles and weather i was delayed in buying this truck. they held the truck till we could get there over a week. no other car sales would have done that for me. i highly recommend smith auto sales in rimersburg. these guys are awesome ,we were treated with respect. you cant ask for a better place to buy a car or truck. i will recommend to all buy a vehicle from these people! thank you dustin for everything you did for me. god bless you and your family and stay safe. tom

If they tell you they’re going to fix something don’t rely on a handshake, get it in writing. When I went to look at my car it had a dent in the driver side door. I was assured that when I went to pick it up it would have a new door and new paint and look as good as new. Well what I got was a dent filled with filler and a s*it paint job. Runs down the rocker molding, primer on the back door, not enough clear around the mirror. I wasn’t happy when I got it and they asked me to bring it back and I did. They promised to make it right. I went to pick it up the second time and they managed to make it worse, including a scratch on my fender that was not there before. They offered to take it again and I refused to let their “bodyman” touch my car again. They never offered anything else to make it right. Now a year later the filler is cracked and my door is rusting on a car I paid $14,000 for and was promised a new door and a good paint job. Shook on it with the salesman but didn’t get it in writing. I’ll never make that mistake again.

Horrible experience I was interested in a hummer H3 that was recently posted. I wanted to purchase the vehicle. I inquired interest and Dustin reached out to me and txted me he said the vehicle was just brought In by a Customer trade in. He would go over the car with me and send me pictures the next day and to reach out to him if I wanted to put a $200 deposit to hold the car for 10 days which I had no problem on doing . The next day I texted him asking him for pictures of the vehicle no response he then sends me pictures the following day. I call him right away and he says the car is in the shop and has work being done they will call me the next day. Next day no phone call or txt. The following day I get a txt that another customer put a deposit on the car and that the vehicle would be in the shop for a long time due to a broken head gasket . Why post a vehicle online with no pictures and that is not ready to be sold then when someone wants to buy it tell them it’s in the shop and you don’t have answers then reach out to say someone else went around you basically and put a deposit on the car when I would of done that the first day. This dealership is shady and has no customer service skills what so ever. STAY AWAY VERY SNEAKY DISHONEST PEOPLE !!!!!

Everyone was so nice and helpful. This is the second vehicle we have bought from The Smiths and both times the customer service was amazing!

I will never buy a car from Smiths Auto again. Yes I was glad I got into a car and was finally able to get loan for a car. To find I am in a upside down loan that I can't get out of or trade in. Then on top of that my son bought a car from them and the car motor blew up not even yr later never again

Dustin was great! He went above and beyond by meeting us after hours. (He even had the Pens game on!) Website is very user friendly.

We were treated very good! Bill loves his truck! Thanks again!

I was a first time buyer and had no idea how to go about this whole process. Smith's was really easy to work with. They got me instantly approved and was driving away in my new ride! Thanks guys!

You guys are Awesome! I would recommend you to anyone, Polite and respectful!

Easy to work with! Great Vehicles! Awesome Warranty!