Felix Sabates Ford Lincoln

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Sales 9:00 AM - 8:30 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 8:30 PM
Tue 9:00 AM - 8:30 PM
Wed 9:00 AM - 8:30 PM
Thu 9:00 AM - 8:30 PM
Fri 9:00 AM - 8:30 PM
Sat 9:00 AM - 8:30 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed
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Reviews

4.5
380 lifetime reviews.
  • First impression is the best impression

    Very good first experience and customer representative was very informative in giving details on what can be done.


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    Very good first experience and customer representative was very informative in giving details on what can be done.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    Great experience! Ask for Mohamad, he is local kind, soft spoken. Good man!

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Mark! Check our social media pages to stay in the loop on product news and updates...


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    Great experience! Ask for Mohamad, he is local kind, soft spoken. Good man!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Mark! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • Terrible Customer Service

    I am only giving a one star because there is not a lower rating. We have a new convertible mustang that had a damaged top and so the dealership r...

    Dealer Response

    Thank you, Jackie, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less t...


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    I am only giving a one star because there is not a lower rating. We have a new convertible mustang that had a damaged top and so the dealership replaced the top. After the first rain we ended up with a floorboard full of water. Now we can not get anyone from the dealership to return our call. We can not just run to the dealership because we are 2 hours from it. This car was bought in October and we have had the absolute worst customer service after the sale. Now we are having the same horrible service from the service department. The sales person was great but every other contact with this dealership has been an absolute nightmare!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jackie, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Performance Ford Lincoln. Please give us a call at (877) 586-6177 and we will do our best to make this better. We hope to hear from you soon.


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About Our Dealership

Dealer on Cars.com since December 2013

Welcome to Felix Sabates Ford Lincoln Located in Charlotte, NC. Felix Sabates Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Felix Sabates Ford Lincoln a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford or Lincoln, you've come to the right place.

"Others Promise. We Perform."