Reviews
Write a review0 stars would be generous.
I made an appointment to see an Infiniti G37. It was a 45 minute drive to get there. the car was not ready when I arrived (I was advised a bulb need to be replaced?) After waiting for 45 minutes, I asked to see the car and they said that was not possible until the bulb had been replaced. At which point I advised that I would not be waiting any longer. Not apology, the sales agent just walked off. Very disappointing and a waste of 2+ hours of my time. I will not be going back!!!
0 stars would be generous.
I made an appointment to see an Infiniti G37. It was a 45 minute drive to get there. the car was not ready when I arrived (I was advised a bulb need to be replaced?) After waiting for 45 minutes, I asked to see the car and they said that was not possible until the bulb had been replaced. At which point I advised that I would not be waiting any longer. Not apology, the sales agent just walked off. Very disappointing and a waste of 2+ hours of my time. I will not be going back!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not a very solid warranty offered.
Not a very solid warranty offered.good vehicle.but for 500 miles warr. Very Poor
Not a very solid warranty offered.
Not a very solid warranty offered.good vehicle.but for 500 miles warr. Very Poor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The best dealership in Texas and Highly recommende
They've got the best car deals that are highly recommended. The transaction are so smooth and the sales department was very friendly and professional to accommodate us.
The best dealership in Texas and Highly recommende
They've got the best car deals that are highly recommended. The transaction are so smooth and the sales department was very friendly and professional to accommodate us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
LOST A SALE
The worst customer service!!!!!!I found a vehicle I wanted more info...I called sevreral times, did their chat, got a text with no reply after my question. Called several times got voicemail. no call back. got a text from Daisy. then NO ANSWER back from her either. LOST A SALE!!!!!
LOST A SALE
The worst customer service!!!!!!I found a vehicle I wanted more info...I called sevreral times, did their chat, got a text with no reply after my question. Called several times got voicemail. no call back. got a text from Daisy. then NO ANSWER back from her either. LOST A SALE!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Trash scheme
Everything was great they were able to get me the car I wanted with in house financing and cpi insurance bring my full coverage down to 150 a month I’ve been paying 571 every month for about 2 years I only owe 9000 on the car and they came a repossessed it on a Sunday when I had paid in full Tuesday the guys paper work didn’t match up with his computer and I showed him the receipt and said I could pick it up Monday once I showed them the receipt it’s Tuesday they still haven’t told me where my car is or tell me what happened only that they want a 578 towing fee and they towed my car with the wrong truck This place is trash! I’m taking them to court.
Trash scheme
Everything was great they were able to get me the car I wanted with in house financing and cpi insurance bring my full coverage down to 150 a month I’ve been paying 571 every month for about 2 years I only owe 9000 on the car and they came a repossessed it on a Sunday when I had paid in full Tuesday the guys paper work didn’t match up with his computer and I showed him the receipt and said I could pick it up Monday once I showed them the receipt it’s Tuesday they still haven’t told me where my car is or tell me what happened only that they want a 578 towing fee and they towed my car with the wrong truck This place is trash! I’m taking them to court.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Luis Garcia is awesome.
Luis Garcia is awesome. Look for him when go there. The first person we met when we got there had poor customer service skill but after we met Luis he took care of everything and we got the car we wanted.
Luis Garcia is awesome.
Luis Garcia is awesome. Look for him when go there. The first person we met when we got there had poor customer service skill but after we met Luis he took care of everything and we got the car we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Don’t buy a Tesla from these guys
Bought a Tesla. Salesman lied like he knew a lot about car. 30,000 mile later i have a car that need a battery replacement (13k). Surly then don’t care they made their sale. Beware of seller
Don’t buy a Tesla from these guys
Bought a Tesla. Salesman lied like he knew a lot about car. 30,000 mile later i have a car that need a battery replacement (13k). Surly then don’t care they made their sale. Beware of seller
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Daisy was a peach of a saleperson and I would work with
Daisy was a peach of a saleperson and I would work with her again. Helpful, courteous and knowledgeable.
Daisy was a peach of a saleperson and I would work with
Daisy was a peach of a saleperson and I would work with her again. Helpful, courteous and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don't buy from them
Bought a 2015 corvette 400 miles over the grace period found out the transmission needs replaced and the subframe is bent along with other things bent in the front end contacted direct auto told me that they would do nothing, I will be contacting a lawyer
Don't buy from them
Bought a 2015 corvette 400 miles over the grace period found out the transmission needs replaced and the subframe is bent along with other things bent in the front end contacted direct auto told me that they would do nothing, I will be contacting a lawyer
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I got an email with a phone number which I tried several
I got an email with a phone number which I tried several different days no response
I got an email with a phone number which I tried several
I got an email with a phone number which I tried several different days no response
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
