Reviews
Dane was helpful and knowledgeable during our visit.
Dane was helpful and knowledgeable during our visit. Had a good experience at this dealerhip.
Dane was helpful and knowledgeable during our visit.
Dane was helpful and knowledgeable during our visit. Had a good experience at this dealerhip.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear you found our staff to be so informative and helpful. Thank you, and have a fantastic day!
Brandon worked with me and didn’t pressure me too hard
Brandon worked with me and didn’t pressure me too hard for options I did not want. It was a pleasure working with him.
Brandon worked with me and didn’t pressure me too hard
Brandon worked with me and didn’t pressure me too hard for options I did not want. It was a pleasure working with him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any further questions, please give us a call. We're always happy to help!
We were/are very pleased working with Brian for our new
We were/are very pleased working with Brian for our new CRV from Napleton. Brian was very knowledgeable of Napleton's Honda vehicles and products. He quoted us 3 months for delivery and he nailed it. We received our CRV with everything we wanted and it's been almost 2 months and we love our CRV. Using Costco's partnership with Napleton we got a good price and would do it all over again with Brian. We looked at the Rogue and RAV4 and they could NOT match the ride, quietness, quality of the Honda CRV. We encourage anyone that's in the market for a SUV, check out the SUV's with Brian at Napleton.
We were/are very pleased working with Brian for our new
We were/are very pleased working with Brian for our new CRV from Napleton. Brian was very knowledgeable of Napleton's Honda vehicles and products. He quoted us 3 months for delivery and he nailed it. We received our CRV with everything we wanted and it's been almost 2 months and we love our CRV. Using Costco's partnership with Napleton we got a good price and would do it all over again with Brian. We looked at the Rogue and RAV4 and they could NOT match the ride, quietness, quality of the Honda CRV. We encourage anyone that's in the market for a SUV, check out the SUV's with Brian at Napleton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you choosing Ed Napleton Honda in St Peters! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Ally was awesome extremely helpful and made the process
Ally was awesome extremely helpful and made the process smooth. I would recommend seeing her
Ally was awesome extremely helpful and made the process
Ally was awesome extremely helpful and made the process smooth. I would recommend seeing her
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!
Great customer service, fast and easy.
Great customer service, fast and easy. Helped me choose my vehicle and feel comfortable with my decision.
Great customer service, fast and easy.
Great customer service, fast and easy. Helped me choose my vehicle and feel comfortable with my decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you choosing Ed Napleton Honda in St Peters! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
BEWARE - I bought a 2022 Volkswagen Jetta on 04/03/2025.
BEWARE - I bought a 2022 Volkswagen Jetta on 04/03/2025. I asked for GAP insurance, extended warranty and to have the total of my sales tax added into my auto loan. The car was advertised for the selling price of $17,840. They sold the car to me for $18,089. The difference is $249.00. $249 is the price of the non-negotiable wheel locks option that they could not remove from the price of the car. When I inquired about the key for the wheel locks, they didn't even have it. So, they said they would reimburse me. Well since they raised the price of the car to $18089 then they would mean they did not reimburse me. I'm still paying for their mistake of selling me something they did not have. Also, something called "LUXCARE" was applied for $915, this was also non-negotiable and could not be removed. I know this is the scam they run because I didn't have a down payment, and they have to make a profit. I did have good enough credit to get a 5.99% interest rate. I asked to have the sales tax added to the loan. I have had this done 10 times at 10 different dealerships. The dealership will cut me a check for the TOTAL amount of the sales tax. I take the check to the DMV, and I only have to pay $50-$100 for other fees to get my plates. So, when I receive my paperwork, I was expecting a check for around $1700 (sales tax is usually $100 per $1000). I received a check for $689. I don't what magical math they did to come up with the number. Regardless, you can't advertise for one amount and then change the price that's false advertisement. I filed a complaint with FTC and BBB.
BEWARE - I bought a 2022 Volkswagen Jetta on 04/03/2025.
BEWARE - I bought a 2022 Volkswagen Jetta on 04/03/2025. I asked for GAP insurance, extended warranty and to have the total of my sales tax added into my auto loan. The car was advertised for the selling price of $17,840. They sold the car to me for $18,089. The difference is $249.00. $249 is the price of the non-negotiable wheel locks option that they could not remove from the price of the car. When I inquired about the key for the wheel locks, they didn't even have it. So, they said they would reimburse me. Well since they raised the price of the car to $18089 then they would mean they did not reimburse me. I'm still paying for their mistake of selling me something they did not have. Also, something called "LUXCARE" was applied for $915, this was also non-negotiable and could not be removed. I know this is the scam they run because I didn't have a down payment, and they have to make a profit. I did have good enough credit to get a 5.99% interest rate. I asked to have the sales tax added to the loan. I have had this done 10 times at 10 different dealerships. The dealership will cut me a check for the TOTAL amount of the sales tax. I take the check to the DMV, and I only have to pay $50-$100 for other fees to get my plates. So, when I receive my paperwork, I was expecting a check for around $1700 (sales tax is usually $100 per $1000). I received a check for $689. I don't what magical math they did to come up with the number. Regardless, you can't advertise for one amount and then change the price that's false advertisement. I filed a complaint with FTC and BBB.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I have worked with Tom Dempsey to resolve all the issues. He reached out immediately to figure out what happened with the sales transaction.
Ally took amazing care of me at Ed Napleton Honda!
Ally took amazing care of me at Ed Napleton Honda! I will absolutely be back for future purchases.
Ally took amazing care of me at Ed Napleton Honda!
Ally took amazing care of me at Ed Napleton Honda! I will absolutely be back for future purchases.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Ed Napleton Honda in St Peters. Feel free to reach out to us if you need anything. Have a wonderful day.
We have purchased several vehicles from this location and
We have purchased several vehicles from this location and use their service for maintenance. We love the working with Jason Wilbrand
We have purchased several vehicles from this location and
We have purchased several vehicles from this location and use their service for maintenance. We love the working with Jason Wilbrand
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
I recently purchased a car from Napleton Honda and had an
I recently purchased a car from Napleton Honda and had an outstanding experience from start to finish. The staff was incredibly helpful, knowledgeable, and patient throughout the entire process. They answered all of my questions, made me feel comfortable, and never pressured me at any point. The car was exactly as described, and I couldn't be happier with my purchase. I highly recommend [Salesperson's Name] and the entire team at [Dealership Name] for anyone looking for a smooth, stress-free car buying experience.
I recently purchased a car from Napleton Honda and had an
I recently purchased a car from Napleton Honda and had an outstanding experience from start to finish. The staff was incredibly helpful, knowledgeable, and patient throughout the entire process. They answered all of my questions, made me feel comfortable, and never pressured me at any point. The car was exactly as described, and I couldn't be happier with my purchase. I highly recommend [Salesperson's Name] and the entire team at [Dealership Name] for anyone looking for a smooth, stress-free car buying experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton Honda in St Peters! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a very pleasant experience buying a used car at
I had a very pleasant experience buying a used car at this dealer. The process was quick and easy. Brandon Lea who assisted me was very professional and helpful.
I had a very pleasant experience buying a used car at
I had a very pleasant experience buying a used car at this dealer. The process was quick and easy. Brandon Lea who assisted me was very professional and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff Brandon Lea to be so supportive during your experience here at Ed Napleton Honda in St Peters. We are always more than happy to assist you if anything else comes up. Take care!