Ed Napleton Honda St. Peters

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4.8
(2,002 reviews)
Visit Ed Napleton Honda St. Peters
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (636) 486-1779 (636) 486-1779
Used (636) 486-1780 (636) 486-1780
Service (636) 486-1781 (636) 486-1781

Inventory

See all 203 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2009.
IT'S EASY...IT'S FUN...and IT'S GUARANTEED. At Ed Napleton's Honda in St. Peters you'll be very pleased. Family-owned and in business since 1931 with 64 franchises across five states Napleton believes that customer satisfaction and common courtesy should be held above all else.
Napleton Honda gives you Napleton4Life. Complimentary benefits which gives you Car Washes for the Life

Service center

Phone number (636) 486-1781

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 28 employees View less employees

Reviews

4.8
(2,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda St. Peters from DealerRater.

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5.0

Ben was very helpful and helped us get things done.

Ben was very helpful and helped us get things done. There was an issue with some of the work that was supposed to be completed before delivery but Ben once again made that right. Ben always got back to me right away. It did seem odd that the car was not full of fuel upon delivery but over all was a good experience. I would recommend this dealership.

5.0

Ben was very helpful and helped us get things done.

Ben was very helpful and helped us get things done. There was an issue with some of the work that was supposed to be completed before delivery but Ben once again made that right. Ben always got back to me right away. It did seem odd that the car was not full of fuel upon delivery but over all was a good experience. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Ben is very friendly and cooperative with new buyer.

Ben is very friendly and cooperative with new buyer. Loved to buy the car from fantastic Ben.

5.0

Ben is very friendly and cooperative with new buyer.

Ben is very friendly and cooperative with new buyer. Loved to buy the car from fantastic Ben.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Great dealership.

Great dealership. Ben Pilla is awesome and helpful and knowledgeable. Will recommend to friends and family

5.0

Great dealership.

Great dealership. Ben Pilla is awesome and helpful and knowledgeable. Will recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Ben was great to work with.

Ben was great to work with. His customer service was incredible and he made the process as easy as it could be.

5.0

Ben was great to work with.

Ben was great to work with. His customer service was incredible and he made the process as easy as it could be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Be is fantastic, personable, professional, kind, and

Be is fantastic, personable, professional, kind, and knowledgeable. Always made us feel like our needs mattered!

5.0

Be is fantastic, personable, professional, kind, and

Be is fantastic, personable, professional, kind, and knowledgeable. Always made us feel like our needs mattered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Epa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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5.0

We had a great experience at Ed Napleton Honda in St.

We had a great experience at Ed Napleton Honda in St. Peters. We were warmly welcomed into the dealership by the staff at the front desk and they directed us to Ben Pilla. Ben is a warm and friendly man. He listened to our needs and gave us a lot of great information about the 2024 Hybrid CR-V, and then let the car sell itself on a test drive. Working with Ben was one of the best experiences we have ever had with a car salesman. While we were there, the manager of the dealership introduced himself and offered his assistance if we needed it. We met with the Finance manager who treated us very well. In short, from the front desk to the salesman to the management, all the way to the man who delivered the car to us, we had an outstanding experience at Ed Napleton Honda.

5.0

We had a great experience at Ed Napleton Honda in St.

We had a great experience at Ed Napleton Honda in St. Peters. We were warmly welcomed into the dealership by the staff at the front desk and they directed us to Ben Pilla. Ben is a warm and friendly man. He listened to our needs and gave us a lot of great information about the 2024 Hybrid CR-V, and then let the car sell itself on a test drive. Working with Ben was one of the best experiences we have ever had with a car salesman. While we were there, the manager of the dealership introduced himself and offered his assistance if we needed it. We met with the Finance manager who treated us very well. In short, from the front desk to the salesman to the management, all the way to the man who delivered the car to us, we had an outstanding experience at Ed Napleton Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

All the staff at Ed Napleton were very pleasant, friendly

All the staff at Ed Napleton were very pleasant, friendly and helpful throughout the whole process of purchasing a new car.

5.0

All the staff at Ed Napleton were very pleasant, friendly

All the staff at Ed Napleton were very pleasant, friendly and helpful throughout the whole process of purchasing a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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5.0

I want to thank Ben Pilla for his exceptional customer

I want to thank Ben Pilla for his exceptional customer service when I purchased a used vehicle. Ben was very knowledgeable and most helpful in meeting my needs. Ben went above and beyond in following up with me making sure everything I needed was taken care of. The entire process at Napleton Honda was great!!

5.0

I want to thank Ben Pilla for his exceptional customer

I want to thank Ben Pilla for his exceptional customer service when I purchased a used vehicle. Ben was very knowledgeable and most helpful in meeting my needs. Ben went above and beyond in following up with me making sure everything I needed was taken care of. The entire process at Napleton Honda was great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Kate, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Everyone is very friendly and courteous.

Everyone is very friendly and courteous. Everyone was eager to be helpful and answered my questions.

5.0

Everyone is very friendly and courteous.

Everyone is very friendly and courteous. Everyone was eager to be helpful and answered my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Twasusan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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5.0

He was great!

He was great! Very helpful and listened to what we wanted!! I will send all my friends to him!

5.0

He was great!

He was great! Very helpful and listened to what we wanted!! I will send all my friends to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

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