Skip to main content

Napleton's Mid Rivers Chrysler Jeep Dodg

(1,320 reviews)
Visit Napleton's Mid Rivers Chrysler Jeep Dodg
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (636) 486-4949 (636) 486-4949
Used (636) 875-1471 (636) 875-1471
Service (636) 387-4506 (636) 387-4506

Reviews

(1,320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Nolan was fantastic, I came in with my sister to look at

Nolan was fantastic, I came in with my sister to look at some New Jeep Compass’, We found the perfect one and thanks to Nolan we got the perfect deal! 5/5 will recommend to anyone I know!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Triston, we're happy you found our staff to be so supportive during your experience here at Napleton's Mid Rivers Chrysler Dodge Jeep RAM. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I had a great experience at Napleton Mid Rivers!

I had a great experience at Napleton Mid Rivers! Nolan and the staff did an excellent job of getting me the best deal and made sure I was happy with the buying process. Thank you everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Mid Rivers Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

Very friendly and professional, made the buying

Very friendly and professional, made the buying experience very pleasant, Nolan did everything he could to make the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Mid Rivers Chrysler Dodge Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.

The bast people to bay cars from the wall treat you like

The bast people to bay cars from the wall treat you like a family and they have huge inventory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Myfarah21! It is great to hear Nolan was pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Ravonda Price, Regional Customer Relations Manager 636.926.1528.

Nolan was terrific to work with and helpful throughout

Nolan was terrific to work with and helpful throughout every step of purchasing our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Amfrh7! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Nolan, Jessie Ross and Dan Reidt were very professional.

Nolan, Jessie Ross and Dan Reidt were very professional. They made our vehicle purchase very enjoyable. I will be recommending this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

I recently purchased a 2020 Jeep Compass, and want to

I recently purchased a 2020 Jeep Compass, and want to share with that your "Sales Manager" Jessica Ross is one of the most unprofessional, discourteous, and rude people I have ever worked with in a customer service capacity. I have purchased (3) vehicles from your location and will not be coming back. I would recommend some coaching on how to talk to a customer without a condescending tone, complete lack of empathy, and down-right rudeness. Best of luck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, got me in and out!

Great service, got me in and out! Everyone was very helpful and explain the process along the way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for sharing your recent service experience with us, Tomzoellner! We hope you continue to choose Napleton's Mid Rivers Chrysler Dodge Jeep RAM as your first choice for all your vehicle needs.

Incredible service.

Incredible service. They were able to get us in and out within 4 hours. Plus all the employees were super nice and easy to talk to. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Nolan was so kind and knowledgeable.

Nolan was so kind and knowledgeable. He made my Jeep buying experience so smooth and pleasant. I’d recommend him over and over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dee, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!