Suntrup Buick GMC

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 16, 2019

    Just purchased a Terrain from this location. Eric Tripp and the team were very welcoming, knowledgeable and attentive to my needs. They made the whole... experience stress free and quick. Looking forward to working with them for continued maintenance on my vehicle.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 25, 2019

    I have bought many new cars in my day but the experience we had buying our 2020 Yukon Denali from Eric Trigg was by far the best experience we have ever... had when buying a new car. He is amazing and VERY attentive, even after the sale! Crystal McElroy is the bomb, absolutely love her!! We felt like we knew her and Eric forever immediately after meeting them. We really feel like part of the Suntrup family and will continue to do business with them in the future. Highly recommend this dealership!!!

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    Shopped for a new car
    Did make a purchase
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  • March 8, 2018

    100% happy with my purchase of a Buick Encore and the people I worked with. The salespeople, the service people, the loan guy and the front counter.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 16, 2019

    Excellent service in a timely manner. I would definitely use the dealership again. Would highly recommend to friends and family.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    July 8, 2019

    Left the dealership due to a price difference- no problem, it happens. Harlan text me that evening and I said the sales manager would like to know what... number I needed to make the deal happen. I gave them my number and Harlan text back and said that they could make it work. After two and a half hours today we were at a 2.4 K difference between where they agreed to on text versus what they could sell me a car for today. Absolute time wasters and scammers. They called me I did not call them.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    June 26, 2019

    Totally disappointed in that my 2014 Yukon couldn't be repaired because of parts needed are discontinued. Guess I should've bought a different brand.

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    Came in for service or repair
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  • 5.0 out of 5
    April 4, 2019

    My service advisor was amazing! So professional and kind.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 3, 2019

    This is my second new vehicle purchase from Brandon Evans at Suntrup Buick GMC and I am still just as impressed as I was the first time. Excellent customer... service and the experience was great from beginning to end even with me complicating things. I highly recommend Suntrup Buick GMC and Brandon Evans.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 13, 2019

    Awesome customer service very friendly knowledgeable and helpful

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    Came in for service or repair
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  • 5.0 out of 5
    February 21, 2019

    Called to see about part replacement, came in next morning and drank coffee, then out the door!

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    Came in for service or repair
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