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Puente Hills Hyundai

(7,328 reviews)
Visit Puente Hills Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:30am–6:00pm
Tuesday 10:00am–8:00pm 7:30am–6:00pm
Wednesday 10:00am–8:00pm 7:30am–6:00pm
Thursday 10:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (626) 377-4583 (626) 377-4583
Used (626) 377-4213 (626) 377-4213
Service (626) 723-3058 (626) 723-3058

Reviews

(7,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Puente Hills Hyundai from DealerRater.

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I didn’t appreciate not getting all the pricing info

I didn’t appreciate not getting all the pricing info beforehand , also my credit score scrutinized off my self reporting when in fact was accurate when ran . Over suggesting this dealership revues best practices with sales reps to ensure a more client centered approach. Also my brand new vehicle stop working after a week - no real assistance was offered from you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. Unfortunately, we have no control over what the bureaus report and what programs the lenders offer. We facilitate and get you the best deal possible based on all the parameters available. Enjoy your vehicle. Let us know if you have any questions. PH Hyundai Management

Everyone was courteous and respectful.

Everyone was courteous and respectful. There was no pressure to buy. I will definitely recommend Puente Hills Hyundai

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aces, Thanks for the 5-star love. Have a great day. Enjoy your new ride. PH Hyundai Management

Very informative and knowledgeable about the vehicle.

Very informative and knowledgeable about the vehicle. Very courteous and professional and punctual. Happy to refer to others.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. Enjoy your new Hyundai. Have a great 4th of July holiday. PH Hyundai Management

clean and nice place to visit and good service.

clean and nice place to visit and good service. very good traffic from where I live.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Jason, please let us know how we can earn that additional star to make your next visit a 5-star experience. Have a great day. PH Hyundai Management

So nice and very kindness.

So nice and very kindness. smile staff quick work. I will recommend another person this store.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the positive feedback. Have a wonderful week. PH Hyundai Management

Ray Alvarez was very helpful from the moment I arrived at

Ray Alvarez was very helpful from the moment I arrived at the dealership. He was very knowledgeable about the vehicles he showed me and helped me find the perfect car to meet our family’s needs. We are very pleased with his customer service and we are loving our new 2024 Hyundai Santa Fe.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2024 Hyundai Santa Fe. Great choice. Enjoy your travels. PH Hyundai Management

Great service!

Great service!! They above and beyond to make sure we were happy. Did a detail on our used car due to something we smelled. There was no hesitation to make us feel comfortable with the issue.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star feedback. Have a great day and safe travels. See you next time. PH Hyundai Management

This dealership was lined up with recall cars but i was

This dealership was lined up with recall cars but i was checked in quickly and my car was done within few hours. When i came to pickup it was nicely parked and cleaned.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Happy to read everything went smoothly during your recent visit. Have a great week. PH Hyundai Management

very helpful, knew what he was doing and great customer

very helpful, knew what he was doing and great customer service. will come again when needed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We can't wait to see you, thank you for the positive feedback. Safe travels. PH Hyundai Management

Great service and staff this is my number one dealership

Great service and staff this is my number one dealership of choice keep up the good work PHH

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We will do our best to continue to provide 5-star service. Have a great day. PH Hyundai Management