Fort Myers INFINITI

I was worried about Rick retiring. I have been going to the service department almost ten years and driving Infiniti?s for over 15. Jenna has taken good care of me. Customer service is EVERYTHING

The treatment I?ve received from this dealership has been beyond excellent! Thank you for such an amazing treatment in customer service! It really makes a difference!

Took the vehicle in for its required maintenance schedule service. Greeted immediately and vehicle was taken right in. Everything was serviced as the agreement stated

Excellent friendly service, waiting area is exceptionally clean , coffee and water available as well as snacks. The snacks could be upgraded beyond chips and cheese crackers especially at an Infiniti dealership.

Fort Myers Infiniti had my vehicle for a full month due to a recall. I was given a Buick Envista as a loaner, which smelled like it had been smoked in. The delay was caused by back-ordered parts, but I was never informed of this beforehand?had I known, I would have postponed the appointment. Because I park my vehicle in my garage, I specifically asked that it be protected from the Florida elements. The service manager assured me my vehicle would be stored inside, and I trusted him at his word. Unfortunately, when I picked up my vehicle, I was told it had been outside the entire month. They admitted this and offered a ?full detail? to make up for it?but their definition of ?detail? was just applying a slick chemical to the seats and floor mats. No proper wash, wax, or real restoration effort. To make matters worse, I discovered paint transfer on my driver?s side mirror that was not there before. My dash cam confirmed this indirectly: while I had footage before and after the service, the dealership disconnected power to the camera during their possession, even rerouting the power cable incorrectly afterward. Overall, this experience showed me that Fort Myers Infiniti not only failed to care for my vehicle properly but also misled me about how it would be treated. Between broken promises, poor communication, and visible damage, I cannot recommend this dealership.

Excellent customer service. Service professionals were courteous and friendly. Customer lounge clean and comfortable. Representative explained the work that was done and returned my car clean and in a timely fashion.

Great service. Reasonable price. High quality experience. I have been having my car serviced at Ft. Myers Infiniti since 2016 and am always impressed by their professionalism and honesty.

Best place to buy a car, best prices and conditions, the seller was so helpful because each question was answered and he was very helpful

?????????? We had such a great experience working with Gage! He made the entire process of getting our new car so easy and stress-free. From the moment we walked in, he was friendly, patient, and really took the time to explain everything to us. He answered all of our questions and went above and beyond to make sure we felt comfortable and confident with our decision. We?re so happy with our new car and so thankful for his help. If you?re looking for someone who truly cares and makes the car-buying process smooth, we highly recommend Gage!

Took my vehicle in for service. Made an appointment prior to arriving. Quick courtesy service from everyone involved. Will definitely use this dealership again. They returned my car washed and vacuumed out.