Reviews
Steve was very knowledgeable about the 2 models I was
Steve was very knowledgeable about the 2 models I was interested in. He was very patient as I flip flopped making a decision. As a single woman purchasing a car, he treated me with respect. Arman was very efficient with the paperwork to get me out the door in a timely manner.
Steve was very knowledgeable about the 2 models I was
Steve was very knowledgeable about the 2 models I was interested in. He was very patient as I flip flopped making a decision. As a single woman purchasing a car, he treated me with respect. Arman was very efficient with the paperwork to get me out the door in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I came in for my regular service and maintenance, and
I came in for my regular service and maintenance, and Jenna was great. She kept me updated while I waited, provided excellent customer service, and even gave me discounts while my car was being worked on. Friendly, professional, and truly customer-focused ? thank you, Jenna!
I came in for my regular service and maintenance, and
I came in for my regular service and maintenance, and Jenna was great. She kept me updated while I waited, provided excellent customer service, and even gave me discounts while my car was being worked on. Friendly, professional, and truly customer-focused ? thank you, Jenna!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Smooth purchase and the team was very sensitive to our
Smooth purchase and the team was very sensitive to our needs. Special kudos to our salesman Steve. If you?re looking for an Infinity I highly recommend this dealership.
Smooth purchase and the team was very sensitive to our
Smooth purchase and the team was very sensitive to our needs. Special kudos to our salesman Steve. If you?re looking for an Infinity I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service did an awesome job.
Service did an awesome job. Waked me through the whole process. Work was completed on time and on budget. They were great about advising me on things that needed immediate attention.
Service did an awesome job.
Service did an awesome job. Waked me through the whole process. Work was completed on time and on budget. They were great about advising me on things that needed immediate attention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fort Myers Infiniti service department is the best.
Fort Myers Infiniti service department is the best. The service person Jenna Yorta did a great job explaining the recall issue I was there for. It was an all around good experience.
Fort Myers Infiniti service department is the best.
Fort Myers Infiniti service department is the best. The service person Jenna Yorta did a great job explaining the recall issue I was there for. It was an all around good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our service manager was Zach.
Our service manager was Zach. We have had him multiple times and he has always done a great job. Communication was great, and the work was performed in a timely manner.
Our service manager was Zach.
Our service manager was Zach. We have had him multiple times and he has always done a great job. Communication was great, and the work was performed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Efficient in every way.
Efficient in every way. Reminder notices sent several times. The review makes you write so many words and they wonder why people don?t do them.
Efficient in every way.
Efficient in every way. Reminder notices sent several times. The review makes you write so many words and they wonder why people don?t do them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everything as usual went very well.
Everything as usual went very well. Very pleased with all the work done. As always I very satisfy. Customer service was excellent as usual. I am always pleased after using Ft Myers Infinity.
Everything as usual went very well.
Everything as usual went very well. Very pleased with all the work done. As always I very satisfy. Customer service was excellent as usual. I am always pleased after using Ft Myers Infinity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I brought my car in for a check engine light.
I brought my car in for a check engine light. I was charge over a grand for parts I did not need. One day later engine light came back. Now they ask for adi?ional 1200. Be aware
I brought my car in for a check engine light.
I brought my car in for a check engine light. I was charge over a grand for parts I did not need. One day later engine light came back. Now they ask for adi?ional 1200. Be aware
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Floyd, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.
My only issue is the price of a normal service and wiper
My only issue is the price of a normal service and wiper blades should not be over $360. This was my first service beyond my pre-paid ones, and so was very surprised by the cost.
My only issue is the price of a normal service and wiper
My only issue is the price of a normal service and wiper blades should not be over $360. This was my first service beyond my pre-paid ones, and so was very surprised by the cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your honest feedback! We understand your concern about the price and assure you that our team works hard to provide top-notch service at a competitive rate. We appreciate your loyalty and hope to continue serving you in the future.