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Fort Myers INFINITI

(255 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort Myers INFINITI from DealerRater.

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For the most part everything was done over the phone and

For the most part everything was done over the phone and they made a few accommodations for us to check the quality of the car as most dealerships should during our inspection.

For the most part everything was done over the phone and

For the most part everything was done over the phone and they made a few accommodations for us to check the quality of the car as most dealerships should during our inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Bought this Buick end of January, drove out the lot

Bought this Buick end of January, drove out the lot discovered rear tire at 15 psi. Returned and had air added. Dealer found a leak in the sidewall. We were leaving for 3 months to visit friends and relatives so no time to order a new tire, I told them I would keep an eye on it and assumed when I returned a new FREE tire would be installed. Needless to say they would not do it. I should have had it in writing.

Bought this Buick end of January, drove out the lot

Bought this Buick end of January, drove out the lot discovered rear tire at 15 psi. Returned and had air added. Dealer found a leak in the sidewall. We were leaving for 3 months to visit friends and relatives so no time to order a new tire, I told them I would keep an eye on it and assumed when I returned a new FREE tire would be installed. Needless to say they would not do it. I should have had it in writing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (888) 690-3484 so we can work to make this right. We hope to speak with you soon.

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?????????? Impressed is an understatement. From the

?????????? Impressed is an understatement. From the start, Walter, Gage, and Armin worked late and hard so we could drive our new car off the lot. All three were very attentive to our request and went above and beyond our expectations. We had an idea of what we wanted, but to test drive three vehicles, choose the one we wanted and get financed within an hour made the choice that much easier. Without a doubt, we will be back to do all our business with Fort Myers Infiniti. Thank you for the phenomenal service! ? - Morgan & Amber McWilliams

?????????? Impressed is an understatement. From the

?????????? Impressed is an understatement. From the start, Walter, Gage, and Armin worked late and hard so we could drive our new car off the lot. All three were very attentive to our request and went above and beyond our expectations. We had an idea of what we wanted, but to test drive three vehicles, choose the one we wanted and get financed within an hour made the choice that much easier. Without a doubt, we will be back to do all our business with Fort Myers Infiniti. Thank you for the phenomenal service! ? - Morgan & Amber McWilliams

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Morgan, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

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A great experience with staff.

A great experience with staff..sale man Billy outstanding Very clean and helpful sale staff. The car itself is amazing. The new technology and safety features make the vehicle more efficient.

A great experience with staff.

A great experience with staff..sale man Billy outstanding Very clean and helpful sale staff. The car itself is amazing. The new technology and safety features make the vehicle more efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Randall, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.

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Was treated fairly, in my option, during negotiations

Was treated fairly, in my option, during negotiations including finance department. Billy Piper was professional during the process of purchasing my new Q60. I?d recommend

Was treated fairly, in my option, during negotiations

Was treated fairly, in my option, during negotiations including finance department. Billy Piper was professional during the process of purchasing my new Q60. I?d recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Excellent internet purchase from start to finish.

Excellent internet purchase from start to finish. Drove from Tampa to Ft Meters due to the value of my purchase and would do it again. I would highly recommend you give this dealership a try.

Excellent internet purchase from start to finish.

Excellent internet purchase from start to finish. Drove from Tampa to Ft Meters due to the value of my purchase and would do it again. I would highly recommend you give this dealership a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andre, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Ft Myers Infiniti is taking care of my car for 5 years

Ft Myers Infiniti is taking care of my car for 5 years with the advisor Zach, he is trustworthy, polite and helpful , never disappointed. Thank you so very much Ft Myers Infiniti having Zach at your dealer. He truly is a 5 stars

Ft Myers Infiniti is taking care of my car for 5 years

Ft Myers Infiniti is taking care of my car for 5 years with the advisor Zach, he is trustworthy, polite and helpful , never disappointed. Thank you so very much Ft Myers Infiniti having Zach at your dealer. He truly is a 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathy, thank you so much for your feedback! We hope you have a great day!

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Had a great experience they were able to take me and get

Had a great experience they were able to take me and get my car repaired my AC went out and I needed to get it fixed while I was traveling in FL

Had a great experience they were able to take me and get

Had a great experience they were able to take me and get my car repaired my AC went out and I needed to get it fixed while I was traveling in FL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tom, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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No standing around,no waiting an hour to find

No standing around,no waiting an hour to find keys,straight forward.All around good experience.Everyone involved was helpful from sales,mgmnt,to finance

No standing around,no waiting an hour to find

No standing around,no waiting an hour to find keys,straight forward.All around good experience.Everyone involved was helpful from sales,mgmnt,to finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Beverly, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Thank you Armin for always being the guy to help with the

Thank you Armin for always being the guy to help with the car buying process. Good advice on the best option available. I have bought multiple vehicles from him and the dealership.

Thank you Armin for always being the guy to help with the

Thank you Armin for always being the guy to help with the car buying process. Good advice on the best option available. I have bought multiple vehicles from him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Iala, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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