Reviews
They made me an offer on a deal, the next day we decided
They made me an offer on a deal, the next day we decided to buy and the offer was taken off the table thus costing us more. Upon delivery we were not familiarized with the massive options associated with the vehicle. We were handed the keys and asked if we were good.
They made me an offer on a deal, the next day we decided
They made me an offer on a deal, the next day we decided to buy and the offer was taken off the table thus costing us more. Upon delivery we were not familiarized with the massive options associated with the vehicle. We were handed the keys and asked if we were good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I can only say nice things about this team.
I can only say nice things about this team. They helped my husband and I stay in our budget and worked with us in every step of the way. The sales rep was magnificent and very thorough.
I can only say nice things about this team.
I can only say nice things about this team. They helped my husband and I stay in our budget and worked with us in every step of the way. The sales rep was magnificent and very thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! Feel free to reach out to us if you need anything. Have a wonderful day.
Professional and courteous staff.
Professional and courteous staff. Knowledgeable and very customer focused ! Very impressed with their service department The dealership was very organized Will definitely bring my cars here for any work required
Professional and courteous staff.
Professional and courteous staff. Knowledgeable and very customer focused ! Very impressed with their service department The dealership was very organized Will definitely bring my cars here for any work required
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers, and it’s always nice to know when we succeed.
Ed Brook was very helpful and the gentleman who greeted
Ed Brook was very helpful and the gentleman who greeted me when I pulled in were both very nice and helpful. Very professional . Car was done in a timely manner
Ed Brook was very helpful and the gentleman who greeted
Ed Brook was very helpful and the gentleman who greeted me when I pulled in were both very nice and helpful. Very professional . Car was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gloria, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI, and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Stephen made us very comfortable.
Stephen made us very comfortable. Very pleasant young man. Everyone we encountered was very friendly. Thank you for making buying a car a quick and easy process.
Stephen made us very comfortable.
Stephen made us very comfortable. Very pleasant young man. Everyone we encountered was very friendly. Thank you for making buying a car a quick and easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marion, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Very helpful from start to finish.
Very helpful from start to finish. Listened to what I was looking for and didn?t try to push anything on me. Pretty seamless from start to finish
Very helpful from start to finish.
Very helpful from start to finish. Listened to what I was looking for and didn?t try to push anything on me. Pretty seamless from start to finish
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kimberly, here at Fort Myers INFINITI, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
For the most part everything was done over the phone and
For the most part everything was done over the phone and they made a few accommodations for us to check the quality of the car as most dealerships should during our inspection.
For the most part everything was done over the phone and
For the most part everything was done over the phone and they made a few accommodations for us to check the quality of the car as most dealerships should during our inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought this Buick end of January, drove out the lot
Bought this Buick end of January, drove out the lot discovered rear tire at 15 psi. Returned and had air added. Dealer found a leak in the sidewall. We were leaving for 3 months to visit friends and relatives so no time to order a new tire, I told them I would keep an eye on it and assumed when I returned a new FREE tire would be installed. Needless to say they would not do it. I should have had it in writing.
Bought this Buick end of January, drove out the lot
Bought this Buick end of January, drove out the lot discovered rear tire at 15 psi. Returned and had air added. Dealer found a leak in the sidewall. We were leaving for 3 months to visit friends and relatives so no time to order a new tire, I told them I would keep an eye on it and assumed when I returned a new FREE tire would be installed. Needless to say they would not do it. I should have had it in writing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (888) 690-3484 so we can work to make this right. We hope to speak with you soon.
?????????? Impressed is an understatement. From the
?????????? Impressed is an understatement. From the start, Walter, Gage, and Armin worked late and hard so we could drive our new car off the lot. All three were very attentive to our request and went above and beyond our expectations. We had an idea of what we wanted, but to test drive three vehicles, choose the one we wanted and get financed within an hour made the choice that much easier. Without a doubt, we will be back to do all our business with Fort Myers Infiniti. Thank you for the phenomenal service! ? - Morgan & Amber McWilliams
?????????? Impressed is an understatement. From the
?????????? Impressed is an understatement. From the start, Walter, Gage, and Armin worked late and hard so we could drive our new car off the lot. All three were very attentive to our request and went above and beyond our expectations. We had an idea of what we wanted, but to test drive three vehicles, choose the one we wanted and get financed within an hour made the choice that much easier. Without a doubt, we will be back to do all our business with Fort Myers Infiniti. Thank you for the phenomenal service! ? - Morgan & Amber McWilliams
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Morgan, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!
A great experience with staff.
A great experience with staff..sale man Billy outstanding Very clean and helpful sale staff. The car itself is amazing. The new technology and safety features make the vehicle more efficient.
A great experience with staff.
A great experience with staff..sale man Billy outstanding Very clean and helpful sale staff. The car itself is amazing. The new technology and safety features make the vehicle more efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Randall, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.