Reviews
Ed was very helpful and gave me a loaner dealer waiting room was very nice clean and had coffee and snacks will visit again and tell friends
Ed was very helpful and gave me a loaner dealer waiting room was very nice clean and had coffee and snacks will visit again and tell friends
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anthony, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please let us know if there is anything else we can do for you; we are more than happy to help!
Staff is so attentive, courteous. Ed went above and beyond! Thank you so much for taking care of my car so quickly. The loaner car was amazing to drive.
Staff is so attentive, courteous. Ed went above and beyond! Thank you so much for taking care of my car so quickly. The loaner car was amazing to drive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am very pleased with the first class service I was given. Fast, friendly efficient service at a fair price. I will be back soon to service my other Infiniyi.
I am very pleased with the first class service I was given. Fast, friendly efficient service at a fair price. I will be back soon to service my other Infiniyi.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Good service as always from Zack. Comfortable waiting room. Thorough car wash at the conclusion of the service. Very good pricing with the use of provided coupon.
Good service as always from Zack. Comfortable waiting room. Thorough car wash at the conclusion of the service. Very good pricing with the use of provided coupon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Today I came to this car dealer to buy a BMW M4. The price of the car on the website was 77k. After I took a test drive, we sat down to close the deal. The manager came and started telling me that the price of the car was 93k, but he was making a discount of 15k, which is the real price for the consumer. Before I got to the dealer, I checked the car's consumer price and it showed 74k to 78k. This means that the discount he advertises on the website is a scam. I do not recommend doing business with this dealer.
Today I came to this car dealer to buy a BMW M4. The price of the car on the website was 77k. After I took a test drive, we sat down to close the deal. The manager came and started telling me that the price of the car was 93k, but he was making a discount of 15k, which is the real price for the consumer. Before I got to the dealer, I checked the car's consumer price and it showed 74k to 78k. This means that the discount he advertises on the website is a scam. I do not recommend doing business with this dealer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 690-3484 to share more details about your visit so we can make things right.
It took 6 days for my car diagnostic which wasn?t too bad because they gave a loaner car, but the pricing just to test something on my car was way too much so I had it removed
It took 6 days for my car diagnostic which wasn?t too bad because they gave a loaner car, but the pricing just to test something on my car was way too much so I had it removed
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elijah Perkins, thank you for taking the time to leave us feedback about your experience with us.
Excellent work techs did a good job with the issue and they were able to find the problem with a minimum of difficulty. The dealership did take good care of the situation and that is the most important thing.
Excellent work techs did a good job with the issue and they were able to find the problem with a minimum of difficulty. The dealership did take good care of the situation and that is the most important thing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Franklin, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was just what I was looking for. Very nice SUV. They did an excellent job of making sure the car was clean. Would highly recommend!
It was just what I was looking for. Very nice SUV. They did an excellent job of making sure the car was clean. Would highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Linda, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Smooth process overall. Met our expectations and hope to have a great customer service experience moving forward. Overall they were Courteous, negotiable, willing to listen and respectful.
Smooth process overall. Met our expectations and hope to have a great customer service experience moving forward. Overall they were Courteous, negotiable, willing to listen and respectful.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a great experience. Good work, friendly and professional staff. You can have a cup of coffee while your car is being serviced. I will recommend for all.
It was a great experience. Good work, friendly and professional staff. You can have a cup of coffee while your car is being serviced. I will recommend for all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!