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Fort Myers INFINITI

(251 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort Myers INFINITI from DealerRater.

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Was treated fairly, in my option, during negotiations

Was treated fairly, in my option, during negotiations including finance department. Billy Piper was professional during the process of purchasing my new Q60. I?d recommend

Was treated fairly, in my option, during negotiations

Was treated fairly, in my option, during negotiations including finance department. Billy Piper was professional during the process of purchasing my new Q60. I?d recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Excellent internet purchase from start to finish.

Excellent internet purchase from start to finish. Drove from Tampa to Ft Meters due to the value of my purchase and would do it again. I would highly recommend you give this dealership a try.

Excellent internet purchase from start to finish.

Excellent internet purchase from start to finish. Drove from Tampa to Ft Meters due to the value of my purchase and would do it again. I would highly recommend you give this dealership a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Andre, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Ft Myers Infiniti is taking care of my car for 5 years

Ft Myers Infiniti is taking care of my car for 5 years with the advisor Zach, he is trustworthy, polite and helpful , never disappointed. Thank you so very much Ft Myers Infiniti having Zach at your dealer. He truly is a 5 stars

Ft Myers Infiniti is taking care of my car for 5 years

Ft Myers Infiniti is taking care of my car for 5 years with the advisor Zach, he is trustworthy, polite and helpful , never disappointed. Thank you so very much Ft Myers Infiniti having Zach at your dealer. He truly is a 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kathy, thank you so much for your feedback! We hope you have a great day!

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Had a great experience they were able to take me and get

Had a great experience they were able to take me and get my car repaired my AC went out and I needed to get it fixed while I was traveling in FL

Had a great experience they were able to take me and get

Had a great experience they were able to take me and get my car repaired my AC went out and I needed to get it fixed while I was traveling in FL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tom, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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No standing around,no waiting an hour to find

No standing around,no waiting an hour to find keys,straight forward.All around good experience.Everyone involved was helpful from sales,mgmnt,to finance

No standing around,no waiting an hour to find

No standing around,no waiting an hour to find keys,straight forward.All around good experience.Everyone involved was helpful from sales,mgmnt,to finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Beverly, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Thank you Armin for always being the guy to help with the

Thank you Armin for always being the guy to help with the car buying process. Good advice on the best option available. I have bought multiple vehicles from him and the dealership.

Thank you Armin for always being the guy to help with the

Thank you Armin for always being the guy to help with the car buying process. Good advice on the best option available. I have bought multiple vehicles from him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Iala, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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I had a great experience with INFINITI!

I had a great experience with INFINITI! The service was fast, professional, and reasonably priced. The staff was knowledgeable and took the time to explain everything clearly. My car runs smoothly, and I?ll definitely be back for future maintenance. Highly recommend!

I had a great experience with INFINITI!

I had a great experience with INFINITI! The service was fast, professional, and reasonably priced. The staff was knowledgeable and took the time to explain everything clearly. My car runs smoothly, and I?ll definitely be back for future maintenance. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Philippe, thank you so much for your feedback! We hope you have a great day!

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Utilized Ft Myers Infiniti to install my Tire Rack

Utilized Ft Myers Infiniti to install my Tire Rack purchased. They were promptly installed and assured me that a wheel alignment was not required and did the work for less than the estimate plus they washed the vehicle. Great service special thanks to my Serive Advisor Zach

Utilized Ft Myers Infiniti to install my Tire Rack

Utilized Ft Myers Infiniti to install my Tire Rack purchased. They were promptly installed and assured me that a wheel alignment was not required and did the work for less than the estimate plus they washed the vehicle. Great service special thanks to my Serive Advisor Zach

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matt, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Sales person was friendly and attentive.

Sales person was friendly and attentive. Was helpful in describing the vehicle we were Interested in and offered us a trial ride to get a feel how it performed.

Sales person was friendly and attentive.

Sales person was friendly and attentive. Was helpful in describing the vehicle we were Interested in and offered us a trial ride to get a feel how it performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lawrence, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Leased a new QX60.

Leased a new QX60. Everything was done smoothly, quickly and professionally. Very satisfied customers who had previously purchased our last car there. Rick Libby in the service department was a deciding factor.

Leased a new QX60.

Leased a new QX60. Everything was done smoothly, quickly and professionally. Very satisfied customers who had previously purchased our last car there. Rick Libby in the service department was a deciding factor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lynne, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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