Reviews
Write a reviewMe and my girlfriend had a really great experience with
Me and my girlfriend had a really great experience with Angelica. She was so passionate and professional. Made us feel really special. I would suggest anyone looking for good quality vehicles should go there. Thanks so much Freddy and Angelica. My next vehicle will definitely be there.
Me and my girlfriend had a really great experience with
Me and my girlfriend had a really great experience with Angelica. She was so passionate and professional. Made us feel really special. I would suggest anyone looking for good quality vehicles should go there. Thanks so much Freddy and Angelica. My next vehicle will definitely be there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a Honda Accord
Fredy Barahona gave us great customer service and also gave us many options to look at. I definitely recommend asking for him if you decide buy a vehicle from here.
I bought a Honda Accord
Fredy Barahona gave us great customer service and also gave us many options to look at. I definitely recommend asking for him if you decide buy a vehicle from here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I brought a Kia Soul
Fredy and Jake was great. Fredy was very polite and friendly. I was very happy with my Kia Soul. That I brought yesterday. January 24,2022. He answered all mine and my husbands questions. I would tell people about Elite Auto Wholesales in Richmond Va.
I brought a Kia Soul
Fredy and Jake was great. Fredy was very polite and friendly. I was very happy with my Kia Soul. That I brought yesterday. January 24,2022. He answered all mine and my husbands questions. I would tell people about Elite Auto Wholesales in Richmond Va.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Most trustworthy and responsive dealership
This dealership is honestly the most trust-worthy and responsive dealership that I’ve had the pleasure of working with! I did a virtual test drive through Jake at Elite Auto, and flew from Chicago to Richmond and drove the car back. They overnighted me the documents that I needed, both before purchasing and after purchasing the car. The customer service is beyond exceptional at this dealership. You can trust that all their cars are in top shape and they will provide the carfax and any records to you with no hesitations, unlike other dealerships that I’ve worked with. I would purchase a vehicle from this dealership again in the future, but now I get to enjoy my beautiful BMW i8 that I spent months looking for! Found the perfect one with no accidents or any negative vehicle history that is in pristine condition! I am so glad I bought my car from Elite Auto. 11/10! xxxxxxto Jake for the quick communication and helpfulness.
Most trustworthy and responsive dealership
This dealership is honestly the most trust-worthy and responsive dealership that I’ve had the pleasure of working with! I did a virtual test drive through Jake at Elite Auto, and flew from Chicago to Richmond and drove the car back. They overnighted me the documents that I needed, both before purchasing and after purchasing the car. The customer service is beyond exceptional at this dealership. You can trust that all their cars are in top shape and they will provide the carfax and any records to you with no hesitations, unlike other dealerships that I’ve worked with. I would purchase a vehicle from this dealership again in the future, but now I get to enjoy my beautiful BMW i8 that I spent months looking for! Found the perfect one with no accidents or any negative vehicle history that is in pristine condition! I am so glad I bought my car from Elite Auto. 11/10! xxxxxxto Jake for the quick communication and helpfulness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Loving My Truck💖
I give Elite Auto Five Stars ⭐️⭐️⭐️⭐️⭐️ Hands down... Fredy works with you as if he was your family... The Suburban I purchased looked brand New, as if it was fresh off of the Showroom floor... I’m the talk of the town with my 2007 suburban, I couldn’t have asked for a better truck... I Love it, and so do my family and close friends... Thanks Elite Auto whenever I’m in the market for a vehicle again, I will diffidently check with Fredy at Elite Auto First...
Loving My Truck💖
I give Elite Auto Five Stars ⭐️⭐️⭐️⭐️⭐️ Hands down... Fredy works with you as if he was your family... The Suburban I purchased looked brand New, as if it was fresh off of the Showroom floor... I’m the talk of the town with my 2007 suburban, I couldn’t have asked for a better truck... I Love it, and so do my family and close friends... Thanks Elite Auto whenever I’m in the market for a vehicle again, I will diffidently check with Fredy at Elite Auto First...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a great experience
Sales associate was great owner not so much. Test drive vehicle twice. Passenger window wouldn’t roll up. Cosmetically and issues with the vehicle ended the sale. Vehicle had a “smell” inside the cab. We did a value on the vehicle and it was valued at 5k less than the list price. Exhaust leak which should have been caught when it was driven30 minutes away to their diesel mechanic. Obviously they don’t know anything about what they sell. Tried to negotiate the price they offered a 950 drop in price. We walked.
Not a great experience
Sales associate was great owner not so much. Test drive vehicle twice. Passenger window wouldn’t roll up. Cosmetically and issues with the vehicle ended the sale. Vehicle had a “smell” inside the cab. We did a value on the vehicle and it was valued at 5k less than the list price. Exhaust leak which should have been caught when it was driven30 minutes away to their diesel mechanic. Obviously they don’t know anything about what they sell. Tried to negotiate the price they offered a 950 drop in price. We walked.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Incredible Ride!!!
Incredible Ride!!! I just wanted to tell the world how awesome Roberto and Fredy are with Elite Auto Wholesale. I purchased my vehicle Mercedes Benz GLK E350 from Elite Auto Wholesale on Saturday, May 1, 2020, and I am so satisfied with the vehicle. Fredy was remarkable in handling the business transaction. I made the call to the dealership last week, and Fredy informed me about everything that I needed to know about the vehicle, so there would not be anything hidden. He allowed me to negotiate the price, and I received a great deal. I typically do not purchase vehicles out of state, but due to the level of superb customer service and honesty from Fredy about the vehicle. I took a chance. The car looked exactly like the photos taken by Fredy, and how he described the car. The travel was well worth it. Roberto filled the vehicle up with gas and provided transportation to the dealership. The closing went perfect, and Roberto followed up to ensure that I made it home safely. The car drove smoothly. I cannot stop driving it. I could not have asked for anything above the excellent customer services, professionalism, and trustworthiness received from these guys. Thank you, Roberto, and Fredy. You are the best!!!
Incredible Ride!!!
Incredible Ride!!! I just wanted to tell the world how awesome Roberto and Fredy are with Elite Auto Wholesale. I purchased my vehicle Mercedes Benz GLK E350 from Elite Auto Wholesale on Saturday, May 1, 2020, and I am so satisfied with the vehicle. Fredy was remarkable in handling the business transaction. I made the call to the dealership last week, and Fredy informed me about everything that I needed to know about the vehicle, so there would not be anything hidden. He allowed me to negotiate the price, and I received a great deal. I typically do not purchase vehicles out of state, but due to the level of superb customer service and honesty from Fredy about the vehicle. I took a chance. The car looked exactly like the photos taken by Fredy, and how he described the car. The travel was well worth it. Roberto filled the vehicle up with gas and provided transportation to the dealership. The closing went perfect, and Roberto followed up to ensure that I made it home safely. The car drove smoothly. I cannot stop driving it. I could not have asked for anything above the excellent customer services, professionalism, and trustworthiness received from these guys. Thank you, Roberto, and Fredy. You are the best!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! 2006 Porsche 911 Carrera S
Can’t thank Fredy and the guys at Elite enough. He went out of his way to make it a great buying experience. Quick to respond to any questions, no hidden fees or stories. Straight up fair deal with no nonsense or pressure. I drove down from NJ. Fredy picked me up from the hotel. When we got to the dealership, everything was ready to get me back on the road quickly. Malik even gave me his cell phone charger/adapter because mine broke. Thanks again guys!
Wow! 2006 Porsche 911 Carrera S
Can’t thank Fredy and the guys at Elite enough. He went out of his way to make it a great buying experience. Quick to respond to any questions, no hidden fees or stories. Straight up fair deal with no nonsense or pressure. I drove down from NJ. Fredy picked me up from the hotel. When we got to the dealership, everything was ready to get me back on the road quickly. Malik even gave me his cell phone charger/adapter because mine broke. Thanks again guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice people .
Really good people .looking foward to seeing with them in a few months. There going to let me know when they find the jeep I want
Very nice people .
Really good people .looking foward to seeing with them in a few months. There going to let me know when they find the jeep I want
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Impressed!!!!
My husband and I looked for a long time to find the right used car for our family. We were nervous about buying from a used car lot after reading many horror stories online. Elite Auto Wholesales had excellent reviews on line and we are pleased to say that they deliver! They provide exactly what they promise. We purchased a Volvo which did not have a warranty. When a problem arose, they did not legally have to do anything, but instead worked out a fair deal with us. The VOLVO repair shop couldn't believe how ethical and responsive Freddie was. We are thrilled with the car, the service, the follow up after the sale- just a great all around experience. We'll be buying our next used car from Elite and recommending them to all our friends and family.
Impressed!!!!
My husband and I looked for a long time to find the right used car for our family. We were nervous about buying from a used car lot after reading many horror stories online. Elite Auto Wholesales had excellent reviews on line and we are pleased to say that they deliver! They provide exactly what they promise. We purchased a Volvo which did not have a warranty. When a problem arose, they did not legally have to do anything, but instead worked out a fair deal with us. The VOLVO repair shop couldn't believe how ethical and responsive Freddie was. We are thrilled with the car, the service, the follow up after the sale- just a great all around experience. We'll be buying our next used car from Elite and recommending them to all our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase