Reviews
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Didn’t call r email cxx mmlnchj ll frh zsr.
Didn’t call r email cxx mmlnchj ll frh zsr. Xx. Kkjjkmbm. Xx jj mm ll
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Have an older Mercedes that was in need of serious and
Have an older Mercedes that was in need of serious and expensive maintenance according to the dealer. Was informed that serious electrical and engine issues could develop if not immediately addressed. Needed a second opinion and good friends recommended Iannnelli. Best decision. Rob kept me informed every step of the way and was most up front that there may be undiscovered and hidden concerns (which there were) and gave me the honest opinion about severity and need to address. This is a great operation and I am most impressed with the customer service and their integrity.Cant wait to buy a new car and will definitely go back. Awesome.
Have an older Mercedes that was in need of serious and
Have an older Mercedes that was in need of serious and expensive maintenance according to the dealer. Was informed that serious electrical and engine issues could develop if not immediately addressed. Needed a second opinion and good friends recommended Iannnelli. Best decision. Rob kept me informed every step of the way and was most up front that there may be undiscovered and hidden concerns (which there were) and gave me the honest opinion about severity and need to address. This is a great operation and I am most impressed with the customer service and their integrity.Cant wait to buy a new car and will definitely go back. Awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a 2010 BMW convertible in Dec 2021.
Purchased a 2010 BMW convertible in Dec 2021. Car had some running problems and Rob took it back and fixed them at no cost. A short while later it developed more engine problems. Rob took the car in a discovered the problem. I had moved so really didn't want to to back and get the car. Rob repurchased the car from me at an extremely fair price. All thru the process he did exactly as he said he would do. They say they are committed to customer satisfaction and lived up to every aspect of it. I would highly recommend the dealership for a used vehicle of any type or model.
Purchased a 2010 BMW convertible in Dec 2021.
Purchased a 2010 BMW convertible in Dec 2021. Car had some running problems and Rob took it back and fixed them at no cost. A short while later it developed more engine problems. Rob took the car in a discovered the problem. I had moved so really didn't want to to back and get the car. Rob repurchased the car from me at an extremely fair price. All thru the process he did exactly as he said he would do. They say they are committed to customer satisfaction and lived up to every aspect of it. I would highly recommend the dealership for a used vehicle of any type or model.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
I bought a 2000 Porsche Boxster S from Iannelli. After having some issues with the car I wrote a negative review. Not long after my review I was given a personal call from the son of the original owners. He was concerned about my issues and said that he would compensate me for my repairs. It is very refreshing to deal with a business that takes extreme pride in their reputation. I will buy another car from this dealership with absolutely no reservations. Thank you!
Service
I bought a 2000 Porsche Boxster S from Iannelli. After having some issues with the car I wrote a negative review. Not long after my review I was given a personal call from the son of the original owners. He was concerned about my issues and said that he would compensate me for my repairs. It is very refreshing to deal with a business that takes extreme pride in their reputation. I will buy another car from this dealership with absolutely no reservations. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Upsetting
I purchased a 2000 Boxster S this past fall. I have driven it a total of 100 miles. I have had to replace axil boots and now the coolant tank. The concern is that these were covered up prior to purchase. Rags to absorb the coolant.
Upsetting
I purchased a 2000 Boxster S this past fall. I have driven it a total of 100 miles. I have had to replace axil boots and now the coolant tank. The concern is that these were covered up prior to purchase. Rags to absorb the coolant.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Awesome experience
I found the A8 that I purchased at Iannelli on line and had to rely on the dealer for pics and descriptions of the car. I worked with Andy who was super easy to work with and who diligently responded to all my requests and questions about various aspects of the car. The car was delivered to me sooner than expected and exceeded my expectations. I could not be happier with the car. The whole process, start to finish was painless.
Awesome experience
I found the A8 that I purchased at Iannelli on line and had to rely on the dealer for pics and descriptions of the car. I worked with Andy who was super easy to work with and who diligently responded to all my requests and questions about various aspects of the car. The car was delivered to me sooner than expected and exceeded my expectations. I could not be happier with the car. The whole process, start to finish was painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THE BEST . . .
I have purchased five cars from the Iannelli family over the past ten years. The service is the best, the vehicles offered are excellent. I turn to Iannelli first when looking for a car. Can't recommend them high enough.
THE BEST . . .
I have purchased five cars from the Iannelli family over the past ten years. The service is the best, the vehicles offered are excellent. I turn to Iannelli first when looking for a car. Can't recommend them high enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best sales experience ever!
I contacted this dealership about a 2012 Range Rover Evoque they had on their lot and from there, taking the car home was a breeze. I spoke with Andy and he made everything super easy, especially since I love north of detroit, which is about 3 hours north of this dealership. The car itself was flawless and Andy was very helpful in making me a great deal for my trade. Never once did I feel pressured or like I was being lied to. Their level of professionalism is top-notch and it was a breath of fresh air. I highly recommend them. They also went above and beyond in making sure the car i purchased was in perfect shape and was well serviced.
Best sales experience ever!
I contacted this dealership about a 2012 Range Rover Evoque they had on their lot and from there, taking the car home was a breeze. I spoke with Andy and he made everything super easy, especially since I love north of detroit, which is about 3 hours north of this dealership. The car itself was flawless and Andy was very helpful in making me a great deal for my trade. Never once did I feel pressured or like I was being lied to. Their level of professionalism is top-notch and it was a breath of fresh air. I highly recommend them. They also went above and beyond in making sure the car i purchased was in perfect shape and was well serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest discription
I haven't bought anything from them yet, but theyhave been incredibly honest in sending me photos and info detailing any and all problems with the car I'm looking at. I am in another state, and whether I buy from them or not, I fell like they have fully disclosed everything about their vehicle and they've done a very good job of making me feel comfortable with a long distance deal.
Honest discription
I haven't bought anything from them yet, but theyhave been incredibly honest in sending me photos and info detailing any and all problems with the car I'm looking at. I am in another state, and whether I buy from them or not, I fell like they have fully disclosed everything about their vehicle and they've done a very good job of making me feel comfortable with a long distance deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wonderful service!
What a gem! My husband found Iannelis when our local Porsche dealer wanted a ridiculous amount of money every time we brought in our Cayenne Titanium Edition. That was more than a year ago. Since then We've bough my sons BMW X3 and my MB GL 550 from them. We couldn't be happier. They are honest hard working people and will tell you exactly what your car needs now and what can wait a while. That why we drive 45 min one way each and every time and are happy to do it! Ask for Rob or Andy they will take good care of you!
Wonderful service!
What a gem! My husband found Iannelis when our local Porsche dealer wanted a ridiculous amount of money every time we brought in our Cayenne Titanium Edition. That was more than a year ago. Since then We've bough my sons BMW X3 and my MB GL 550 from them. We couldn't be happier. They are honest hard working people and will tell you exactly what your car needs now and what can wait a while. That why we drive 45 min one way each and every time and are happy to do it! Ask for Rob or Andy they will take good care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase