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Recently purchased my Denali from A Quality and I highly recommend them. Gerald was great help through the whole process. I needed a part replaced recently... and Shawn jumped on it and said he would take care of it. I appreciate A Quality and will definitely recommend to others.
I have been in the market for a truck, I work full time and have a great income, I have a trade in and I have upwards of $6k to use as a down payment.... This dealership has a Chevy Avalanche that has all the things I’ve been looking for. Because of Covid-19 I can’t go to the dealership without an appointment so, I called them a few times, I’ve emailed them several times, I even messaged them on Facebook and they have either ignored me or flat out lied to me. At one point they told me that the truck was going to be in the shop for over a week but when I asked for what purpose they wouldn’t reply, so I drove by and it was sitting right there at the front of the lot. I firmly believe this dealership has horrible customer service, does shady business and is sexist. Why else would they refuse to serve a woman? Why else would they refuse to sell a truck to a woman who has enough cash on hand to just buy the truck she wants? Why else would you not want to make that sale? Because a woman shouldn’t be buying a slightly lifted Chevy Avalanche that checks all the boxes SHE is looking for?
Went in looking to buy truck today, 6/15/2016 10am, the lady was nice and I told I was in the market for a truck, I had been looking at this truck online.... She gave the keys said to go ahead an look at it, went back in and asked for a car fax on she gave it to me and told to wait for the guys to get back so I could test drive it. I waited 25 minutes, I then told I would leave my name and number, at just then some guy walked in, shook my hand and said I needed a bank release to test drive the truck. The lady said it was a fast truck and just anyone can't drive it. So I couldn't drive it, the guy was rude with me. I had 5k in my pocket for a down and the rest of the money at my place of business. I own my own business for 10 years and was paying cash for the truck. But without a back release couldn't test drive this truck cause it was too powerful, my hobbies include car racing, motocross, drag racing. And have a 700hp truck at work. And just wanted another truck for work. I will Never go back here. Unprofessional, at least sit down and let's talk.
Seen truck advertised and went on my lunch break. The wife and I got our first glance at my dream truck, got down and got approached by Gerald- very nice... and pleasent. He let us test drive and was very pleased with the truck. It ran perfectly on the highway, went back and was asked if I wanted to try to get approved I agreed and got great results. I went back to get some stuff checked and I got to meet the owner, Shawn. He is super nice, very helpful and was willing to help get the truck serviced without any problems and also felt like I was their family. All staff had a smile and was willing to help every time I went even to pick up my license plate. We would definitely recommend family and friends. Super awesome people and quality vehicles.
Nice and Friendly, efficient. Thanks for everything.
Over the past few years my husband has bought 2 trucks and a motorcycle from A quality. When a driver ran a light and totalled my car, we asked a quality... to help find me a car. Not only did they find me the car of my dreams, they assisted me throughout the whole process. Amazing people, amazing help. I would recommend A quality to anyone and everyone. Fantastic experience----thank you so much A quality !!!!!
I've purchased all my cars from A Quality,the staff there will make you feel like family,Felicia,and Shawn went out of her way to find the exact vehicle... I was looking for,the customer service is excellent!I definitely would recommend purchasing a car from A Quality.
We just bought our first car in 10 years. We were looking for a very specific year and model truck. A Quality had exactly the truck we were looking for.... Shawn and Gerald went WAY out of their way to ensure that everything on our new truck was just the way we wanted it and that it was mechanically sound and safe to drive. These guys were VERY friendly, helpful, and obviously interested in keeping happy customers - no pressure. We'd be happy to buy from them again.
I recently bought a truck from here, and they recognized me from before when I had a friend try to find a vehicle. The staff are very friendly and helpful,... they don't push you to do anything but are willing to help with what you need.
We had a great experience with them . They went above and beyond to help us get the best deal possible. Would definitely recommend coming in and shopping... for your next vehicle here.