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Lee Johnson Mazda of Seattle

(486 reviews)

Reviews

(486 reviews)

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Easy.

Easy. Fast. Have had mark each time. He’s great. Live in Kirkland but prefer Mazda of Seattle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Kudos to Raymond at the Roosevelt Lee Johnson Mazda of

Kudos to Raymond at the Roosevelt Lee Johnson Mazda of Seattle who went above and beyond when he drove to my place to assist me with locating and getting into the loaner car I had driven home the day before. Raymond was patient and understanding when he gently pointed out that the reason I couldn’t unlock the loaner was because I was trying to unlock a nearby Honda SUV, NOT the loaner Mazda vehicle parked a couple of cars away. I have been getting my car serviced there for 10 + years and am impressed with the efficient, personable service and maintenance my car has always received from the Lee Johnson Mazda team. I especially like the video that the technician sends me to show what they’ve inspected, replaced or serviced and alerted me if any additional work that my car might need. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

Great service. Very friendly, quick service. They were prompt, courteous, and professional from the moment I walked in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We highly recommend Lee Johnson Mazda of Seattle.

We highly recommend Lee Johnson Mazda of Seattle. For anyone looking to purchase a new car, Denis' professionalism and dedication to customer service made our buying experience memorable. If you're considering a Mazda, definitely pay them a visit—you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service is efficient and comprehensive.

Service is efficient and comprehensive. Raymond was responsive, helpful, and friendly. Great, consistent, and competent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What makes Mazda service so great is the video review

What makes Mazda service so great is the video review from the tech, and a detailed look at my options. It looks like customer success to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Anthony Macht helped me with purchasing a Mazda CX-50

Anthony Macht helped me with purchasing a Mazda CX-50 Hybrid. He is very knowledgeable and helpful with providing information about the various options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful, professional, kind with some humor thrown

Very helpful, professional, kind with some humor thrown in to make a pleasant experience. I left feeling comfortable that they had taken care of my car and me! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I appreciate that staff keep you updated.

I appreciate that staff keep you updated. The facility was clean and comfortable to wait while the service was being done. The staff was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a seamless car buying experience here.

Had a seamless car buying experience here. James was always transparent and great to work with. Definitely would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.