Motor Cars of Nashville

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    June 24, 2020

    After looking at quite a few dealers websites and CarMax, my daughter suggested looking at Cars.com for our car. I had narrowed my choices down to two... 2017 used cars...the Honda CRV and the Santa Fe Sport. This car (Santa Fe) was perfect for our needs and is proving to be a great choice. Took it out on the Interstate for a 100 mi. trip and it avg. 31.5 mpg. Lots of room in the cargo and back seats too. With only 23 K on the odometer, it's still under full factory warranty for a long time.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Very EZ transaction, very happy with my purchase. The entire team was very nice and helpful will definitely recommend to friends and family. Nissan Pathfinder

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2019

    I had a very pleasant experience dealing with Odil and Alex. Everything is very transparent and the process was easy. I will look forward to future dealings... with this company. Highly recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2019

    We found this place and was skeptical of the fixed price business model. I drove 2 hours on a gamble to get my car appraised... They gave me more than... I expected, worth the drive. Will keep them in mind for future trade-ins!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 13, 2019

    My husband and I were moving back from being stationed in Japan to Florida, and passed through the Nashville area. I called to inquire about a car, and... after speaking with Carmen and expressing concerns about purchasing a vehicle without it being from a brand name dealership (ie Audi) sight unseen, she assured me that the car was in great working order and that it would be something I'd love owning. She gushed about how the previous owner had barely used it and kept it in great shape. She did advise that I could get a 3rd party inspection prior to purchase as well, but she also said that she didn't think the car would last long in the lot, as it was in great shape for it's age. So I felt the need to hurry if I wanted to purchase it. So I agreed to purchase it, and then attempted to find a vehicle inspection company who could meet me at the dealership to view the car and inspect it for me. I had a bit of trouble finding someone who could meet the tight deadline the dealership gave me as a "holding" time, and Carmen was adamant that the car couldn't be held any longer... she informed me that she was only supposed to hold it for a week, and that the date I was coming was already 2 days past that mark. Finally after trying for several days to find an inspector, I decided to trust MotorCars of Nashville's inspection capabilities since none of the inspectors seemed able to meet my schedule for the car. I purchased the car in cash and took delivery, and I have had nothing but issues since the first day of ownership. Within the first 5 days, it was diagnosed with over $5,000 in repairs, and upon reaching out to the owner (Odil) and manager (David), I was told that the issues "weren't their problem", that I "should have purchased the warranty". They then proceeded to ignore all of my calls and emails for over 3 months. To this day nothing has been done. Don't let the recording on their phone's hold music fool you - they DO NOT care about you as a customer. They just want your money.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    November 13, 2019

    Despite my concerns about the tread, the salesman, Akbar, said they would pass. They did not. Expensive lesson to learn. There was no after the sale... help.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2019

    A good selection of vehicles to choose from. Jerry West was pleasure to work with, a firm hand shake and eye contact go a long way. Stayed in communication... with me throughout the deal and made us feel comfortable. Will be using them again in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 29, 2018

    After some typical small talk, back and forth communication (or there lack of took days at times to hear back) I violated my gut instinct and made an offer.... I believe the owner or one of them made a counter offer which once again I’ve violated my gut instinct and excepted his counter offer via email which I still have to show them and the world that his counter offer clearly states TAXES, TITLE ANS ALL FEES ARE INCLUDED! I was sent a link to fill out financing information which I immediately did shortly after I received a call from my sales I was sent a link to fill out financing information which I immediately did shortly after I received a call from a sales rep that wanted some additional info that wanted some additional info. I provided that and was told he would contact me within a few hours soon as he hears back from creditor/s. Couple days went by with no communication efforts from their behalf at which point I called. I was told everything was preapproved and we are good to go once again someone was going to contact me within an hour to move along the process . Once again days went by with no communication efforts on their behalf once again. Once again I took the initiative and called to find out what the status is. Keep in mind this is almost a week later I was told by the gentleman that the counter offer did not include sales tax and fees! I forwarded him a copy which he requested of the email that clearly states the counter offer included all taxes title and fees. Mind you this is a 90k vehicle. Once again no response for days when I attempted once again the same gentleman told me that the owner was still thinking about the counter offer. Here we are almost another week later and no response. Shame on me for going against my gut instinct in attemp to give these jokers 90k of my hard earned money! Buyer beware !!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2018

    We recently purchased a 2017 370Z from the downtown location. From the minute I sent an email late one night asking if the car could be transferred from... the Mt. Juliet location to the downtown location so we could take a test drive (the answer came back quickly and was "yes") until we signed on the dotted line a couple of days later, we had nothing but a great experience. We do our due diligence when buying a car so we go in knowing what a fair price is for whatever car we want to purchase. There was no haggling over the price of the 370Z. It was priced to sell. Everyone we encountered at the downtown location was kind and courteous. We will definitely look to them in the future when it comes time to look for another car or truck!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2017

    good service, very fast and easy transaction. they have best deals

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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