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Motor Cars of Nashville

Reviews

4.2 out of 5 4.2
54 lifetime reviews. Includes reviews of Motor Cars of Nashville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 29, 2018

    After some typical small talk, back and forth communication (or there lack of took days at times to hear back) I violated my gut instinct and made an offer.... I believe the owner or one of them made a counter offer which once again I’ve violated my gut instinct and excepted his counter offer via email which I still have to show them and the world that his counter offer clearly states TAXES, TITLE ANS ALL FEES ARE INCLUDED! I was sent a link to fill out financing information which I immediately did shortly after I received a call from my sales I was sent a link to fill out financing information which I immediately did shortly after I received a call from a sales rep that wanted some additional info that wanted some additional info. I provided that and was told he would contact me within a few hours soon as he hears back from creditor/s. Couple days went by with no communication efforts from their behalf at which point I called. I was told everything was preapproved and we are good to go once again someone was going to contact me within an hour to move along the process . Once again days went by with no communication efforts on their behalf once again. Once again I took the initiative and called to find out what the status is. Keep in mind this is almost a week later I was told by the gentleman that the counter offer did not include sales tax and fees! I forwarded him a copy which he requested of the email that clearly states the counter offer included all taxes title and fees. Mind you this is a 90k vehicle. Once again no response for days when I attempted once again the same gentleman told me that the owner was still thinking about the counter offer. Here we are almost another week later and no response. Shame on me for going against my gut instinct in attemp to give these jokers 90k of my hard earned money! Buyer beware !!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 12, 2018

    We recently purchased a 2017 370Z from the downtown location. From the minute I sent an email late one night asking if the car could be transferred from... the Mt. Juliet location to the downtown location so we could take a test drive (the answer came back quickly and was "yes") until we signed on the dotted line a couple of days later, we had nothing but a great experience. We do our due diligence when buying a car so we go in knowing what a fair price is for whatever car we want to purchase. There was no haggling over the price of the 370Z. It was priced to sell. Everyone we encountered at the downtown location was kind and courteous. We will definitely look to them in the future when it comes time to look for another car or truck!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 11, 2018

    I was in the market for a 370z Nissan and originally was going the route of buying a new vehicle. Came across their website and saw a low mileage one and... offered a fair market price predicated on detailed description of what they had on the web. Very detailed pictures and picture /history of vehicle. During the entire transaction Jerry West (sales rep) was professional and punctual with information and very knowledgeable about the vehicle........ was able to close a deal within minutes. I arranged to pick up the vehicle within days and upon arrival everything was prepped, paperwork ready to go and entire transaction was delightful. Jerry West the local rep was great to work with and I would highly recommend! Class operation and great to work with. BRK Johnson City, TN

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    Does recommend this dealer
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  • 4.4 out of 5
    January 8, 2018

    I couldn???t be happier with my experience or my purchase. I bought this car a month ago and love it more than when I bought it.akbar was a helpful salesperson... who helped me get in the car when I didn???t think I would be able to.

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    Does recommend this dealer
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  • 4.8 out of 5
    December 27, 2017

    I experienced great service and David was very nice to work with. I was impressed with the quality, cleanliness, and overall appearance of the vehicle... that we purchased.

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    Does recommend this dealer
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    Worked with:
    David Palacios

    Sales

    NOT RATED

  • 4.8 out of 5
    December 27, 2017

    MotorCars of Nashville has tremendous inventory. I received the vehicle that I wanted at a very favorable price. For out-of-state buyers, their electronic... document signing is very convenient. I would feel good about recommending this Delearship to anyone.

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    Does recommend this dealer
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  • 5.0 out of 5
    December 26, 2017

    Easy straight-forward transaction. How used car buyer should be keep it up that way. Highly recommended place especially Odil was very professional and... knowledgeable.

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  • 5.0 out of 5
    December 24, 2017

    The staff was very friendly and knowledgeable and worked with us on financing for my daughters car. I most certainly will Go there again for our next car... purchase !!

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    Does recommend this dealer
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  • 4.8 out of 5
    December 22, 2017

    The staff at MotorCars of Nashville are very straightforward, fair, and knowledgeable. On top of that, you can count on getting a good deal. I will recommend... them to family and friends.

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  • 5.0 out of 5
    December 14, 2017

    The team at Motorcars of Nashville was outstanding. My husband and I appreciated that we could take the car out for a test drive on our own. The staff... were all knowledgeable and very polite. No pushy salepeople here! It made the whole car-buying experience enjoyable instead of a headache. They took the time to explain all of the features of the car after they cleaned it and filled the tank- and we were on a way within a short amount of time. Thank you Motorcars, we will recommend you to everyone we know!

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    Does recommend this dealer
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    Worked with:
    Tim Makhmudov

    Sales Manager

    NOT RATED

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