Skip to main content

Bratton Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Sad, that no one will help me.

They were real nice but couldn't help me. The salesman said that he could probably get me in the truck I wanted but when it comes down to it, he wouldn't help me either even though I had a trade and good job, my past and ex-wife running up my bills made it so they don't want me as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Bratton Auto in Phenix City Alabama went above and beyond to make us the proud owners of a 2008 chevy 2500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very good service

I would totally recommend them to anyone who wants a great deal with great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Michael

Bought my first car and had a great experience. Would recommend to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Hidden Dealer

Bratton Automotive is a hidden gem of car buying, especially pick-ups with a larger selection than most dealers have off main roads in Columbus, Phenix City, and Opelika. Sales workers help establish a good buying experience, determining what the customer wants and can afford before showing vehicles. No flashy gimmicks, no starting with the most expensive car on the lot. What do you need? What can you afford? Done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bad Mistake

Bought a truck from this place about a 3 weeks ago. They made it seem like this was the estimate truck out there. It was a 2003 Ford F350. Not 10 days later the truck was in the shop for ICP sensor, belt and the rotors were warped bad. I called them and they sent me to a mechanic shop to get it fixed. We now it's 3 days later and the truck is back in there because the vibration in the truck. I really wished I would have made a better decision on this place. I pray this truck lasts longer enough for.me to trade it in.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Selection

Great place to buy a truck from. Has a great selection of trucks and the staff is friendly and helpful. I would recommend this place to anybody looking for a car/truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

excellent customer service. very friendly and quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Review

Great customer service. Great selection with low payments and warranty. Would recommend friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

great place to buy a car had the best experience will be back for future vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No