NY Auto Traders

I called this dealership for a 2017 Mini they listed (August 2023) for $9,985.00 to make sure it was available and if he had room on the price and I would pay him cash if it was better for him since I had to drive 45 minutes to go see it, and he told to come and that he would work on it to give me the best price. The car looked like the pictures except a few more scratches and rust spots on the hood but the real surprise was when he "worked" on the price to bring it close to $12,000!!! He claimed they were "administrative fees", and other "expenses" that should have been included in the price in the first place, or at least he should have told me when I asked him if he could have done better on the price and save me the 45 minute trip each way! Definitively dishonest (added fees should be disclosed in a posting or when someone calls), clarity, courtesy or a bit of consideration for a potential customer, so I don't think they would treat any real customer better! MAKE SURE TO ASK FOR ANY ADDED FEES THEY WOULD NEED BESIDE THE OBVIOUS TAXES! In my honest opinion and based on my personal experience DON'T WASTE YOUR TIME UNLESS YOU CALCULATE AT LEAST $2,000 OVER WHAT THEY ADVERTISE + TAXES. Good luck!

Disappointed! Advertised BMW 2012 750IL XDRIVE, $14999, price was changed to a higher price on the bill of sale. A so-called $1500-$1700 reconditioning fee was added. False advertisement. Sales guy said he cant take it off. This reconditioning fee is passed on to the customer! Use the low price to suck you in, then BOOM! Traveled 2 hours, anyway to see them face to face, to see the car in person. Nice car, but trust is broken. Went to Philly, they asked me did they change the price on me before by adding a reconditioning fee. I said they sure did. SMH..I am ready to go to court, I did not see any fine print on the advertisement. I am ready to go to court! Really wanted the car! NOT!

Would take to long to list all the amazing things about this dealer but here are a few... His prices are the best, reason your reading this is because you saw a car that was the lowest you have seen while shopping around. Keep in mind its low so dont expect to talk him down 2000 dollars. Once you finally meet the sales agent he is super nice and right to the point. He had me out of there in an hour. I had some trouble with the car after i purchased and it had a check engine light with major bottom end engine failure. He took the truck back fixed everything detailed the whole car inside and out and even the engine bay. I was the annoying customer calling everyday to ask if it was ready, he was never rude, angry or upset. He handled it like a true professional. The mechanics he has working for him are top notch. Everything worked flawlessly and i checked every inch of the truck before and after dropping it off. I would highly recommend this dealer! I got a chance to talk to both the owner/sales rep and the mechanic and they are both super knowledgeable and know what they are doing

was $10,900, They dropped it to $6,495 just to screw you in fees to bring back up the price it was originally asked for. Disgusting act of advertising. How you going to charge $1495 in dealer prep fees if the car is already clean, then on top of that, try and charge another $495 for transporting fees as if I should be charged for this place of business to bring the vehicle her from an auction. In this day and age don't you think that people have enough knowledge to do thier homework, much less go on google and youtube etc. to know how to deal with people like you guys. It is my duty to make sure that the people who make hard earned money of the public DO NOT even consider stepping on this property to do business with NY Auto Traders on Merrick Rd in Valley Stream N.Y and further more if you hear a car dealer name Ollie or Ali same person there, Please turn around and Run the other way...

Just bought my car from here. Nice small place, clean. Went in saw the car exactly as advertised. They didn’t raise the price on me or tell me it’s a finance price only. Straight deal. Would recommend them anytime. Thanks NY Auto Traders

In October of 2017, I purchased a very mint condition Audi A4 at a very reasonable price. The interior was flawless and the leather seats were pristine. The body was very close to pristine. I decided to pay outright in cash and forego having to finance. The price was reasonable and I was given what they advertised on the website Car Gurus. Juan was great. He was no pressure, polite, personable and knowledgeable. He helped me through transferring my car insurance and getting me set up with DMV. Juan explained that he had personally helped service the car, and the vehicle had a water pump and timing belt change. I drove the car off the lot that day. A few days later I noticed that my oil level was depleting and I called Juan who asked me to add a QT of oil because the car recently had an oil change and the mechanic might have missed a Qt of oil. The issue continued to occur. Juan was very accommodating and went out of his way trying to figure out what the oil burn issue was. He cleaned the latch sensor, he had a mechanic complete another oil change and changed sensors. Finally he replaced the fuel pump. Nothing worked. After several trips back and forth (on several I left the car for several days while they worked on it), I spoke with Rick who is the manager. Rick was very professional. I explained to Rick that I had done some research and noted that my particular make and model was notorious for having piston ring and piston head issues. We spoke through several options and he agreed to service the engine. Several days after the year I left my car with Rick and they began to work on it. After 4 weeks they expressed that they had changed the piston heads and had to make adjustments to the engine head. They resealed the engine and after 4 weeks I picked up the car. We had a brief snafu with engine coils being loose which they fixed overnight. Overall buying a car, having to deal with the issues, and then finally the month long wait for repairs -was not fun. I can agree that Rick and Juan sold me the car without being able to predict any of this would happen. I give them both credit, they dealt with the situation as promised and completed the necessary repairs. It?s hard to trust used car sales men because of the stigma, but both Juan and Rick are legitimate upright businessmen. The lot is not a slum trap and they do conduct good business. My take away is that you should expect to have issues when purchasing used cars, but also expect that both Juan and Rick will remedy situations that arise. I?ve been driving the car 1 ? months since repairs were done and its running very well. I have to change a single engine mount and a door lock actuator. All else is great. I have a nice car at a relatively low price from a decent car lot. I do recommend them and would buy with them again if I chose to buy used non- certified cars in the future

I was looking to sell my "beloved" 12 years old Chrysler Town & Country van. I went to some other car dealers and was brushed of or got ridiculous offers. I went to NY Auto traders, met with Rick. He was very nice, negotiated with me fairly and we agreed on a fair price to both of us. He explained to me all the details of the transaction. gave a day to get all my documents ready. The transaction went very friendly and smoothly. It is very rare to find fair and honest used car dealers and NY Auto Traders is one of them. I will strongly recommend them as they understand the value of good and fair and honest deal and they will be my number one place to go whenever I am looking to buy or sell a used car.

The people at NY AUTO TRADERS are great. Very Friendly, Not Pushy, Respectful. I went to a couple of places before but wasn't satisfied. I mean I was looking for a regular car nothing expensive. You can get that from anywhere but you have to feel comfortable, which I got from here. Over all great experience. I highly recommend this place. Thanks guys

This experience with NY AUTOTRADERS was so pleasant and painless! We got a great deal and Rick and Sean are awesome! Truly honest people who try their best to be a full service company and they are succeeding at it! We had the car within 28 hours from start of deal. The car is fantastic! We had started at a Honda dealership and they kept lying to us about so many things and costs, They kept us there 5 and 1/2 hours going around in circles and saying we would get the car that day and then they took down payment from us and told us after we could not get the car for 2 more days . That dealership had been in paper week before for jamming up prices and people are suing them, I found this out after. It was an awful experience. BUT dealing with NY AUTO TRADERS was a fantastic experience! Highly recommend them - I will tell all my friends and relatives! They were able to put my daughter on loan to help build her credit which was great and still get me the same rate.

From beginning to end my experience was great. I can't believe how awesome these guys are. We were joking around having fun. The financing took a little long so the Manager treated us to lunch. Couldn't have ask for anything more. Can't wait till I need another car. Lunch on me next time!