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Auto Connection of Lancaster

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)
Visit Auto Connection of Lancaster
Sales hours: 10:00am to 5:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–5:00pm
Saturday 9:00am–2:00pm
Sunday Closed
(717) 283-4335 (717) 283-4335

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptionally friendly salesperson (Hans) - great quality

Exceptionally friendly salesperson (Hans) - great quality autos - easy to find and very appropriate follow up after my visit and test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Friendly and fast service.

Friendly and fast service. No small writings for extra fees. Great company and employees.would do business with them again if I ever wanted a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Foord Fusion

He was very polite and he let me test drive the car now I have to get financing. I really would like to own this car. But first he'll have to show me all the functioning of the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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What a Great Experience!!!

I was looking for a slightly used Jeep Wrangler. I've seen Auto Connection and the sweet vehicles they had. Through an acquaintance, I was hooked up with Jeremy Horst who helped me trick out my new Jeep. I started with a base model 2018 Wrangler Unlimited Sahara JL—I was able to pick out my wheels and then Jeremy guided me with what lift and tires I should add. The entire process was seamless and was actually fun and exciting! Jeremy delivered on his word—a gorgeous Jeep! Thank you Jeremy for all your help and guidance. I would recommend Jeremy and Auto Connection if you are looking for a sweet ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST CUSTOMER SERVICE!

I drove all the way from Charlotte, NC to buy a beautiful Alpine White BMW 328d touring M-Sport. These guys already had the car on ready for my test drive when I got there. It was missing the floor mats and I was ok with it but they offered to ship me some new OEM rubber ones! I work with dealerships for a living, these guys have hands down some of the best customer service I’ve seen. They also worked with my local FCU even though they’re not in PA. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The gentlemen at Auto Connection were great!

Hans and Jeremy were amazing to work with and very flexible. They let me take the truck to get looked over by my mechanic, clearly secure in the truck they were putting on the lot. I would recommend them highly. Looking for a great truck look here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4runner...Great experience

I saw the car online, drove 2 hours. The car was exactly what they said it was. Hans and Jeremy where professional and easy to deal with. No pressure sales and I drove away in a nice truck. I will be a repeat customer. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service is TERRIBLE

Very poor customer service when I came to purchase a used car.. car was a good deal but JEREMY is terrible at sales!.. I traveled from another State! Check book in hand.. but because of his UNPROFESSIONAL ATTITUDE AND DEMEANOR. .I Did not buy the car!!..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best car experience

Auto Connection of Lancaster made my car buying exerperience easy, fast, and hassle free. The employees at Auto Connection were extremely helpful and not pushy. I would recommend this business to everyone. Thank you Auto Connection for making this a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FOUND DREAM CAR AGAIN ONLY BETTER

Great vehicles Great prices. Sales people Very nice & informative. Found me GREAT financing. Exactly what I wanted. Will buy there again. Can't wait. Daughter found car of her dreams again only MUCH better Just in time for her 20 th Birthday. HOORAH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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