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Mark's Auto Mart

(27 reviews)
Visit Mark's Auto Mart
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
(515) 532-5379 (515) 532-5379

Reviews

(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a Camaro

Very friendly and easy to work with. Nice experience. I would recommend these guys if you are looking a quality used car. It's worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best vehicle buying experience I've ever had!

I bought a truck from Mark's Auto Mart 6 months ago. I was hands down the easiest, most pleasant vehicle buying transaction I have ever had. Jeremy immediately gave me their best price on the vehicle I was looking at and, more importantly, he gave me a very fair offer on my trade. I'd never had a dealer offer me what I thought my trade was worth, and Jeremy did. We did the deal on a handshake until I could arrange financing later in the week and pick the truck up the next weekend. As I said above, hands down the best experience I've ever had on a car lot. And 6 months later I'm thrilled with my truck and haven't had any issues. I absolutely recommend working with these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chrysler 300C

No pressure to buy, no hassle test drive, friendly service, and very appreciative of being a customer. Will for sure be a return customer and refer friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

It was the most pleasant vehicle purchase I have experienced to date. I had looked at vehicles at several of the mega dealers, talked to the salesforce at many and discovered they could take some lessons from Jeremy at Mark's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great place to work with!!!!

Jeremy was a great guy to work with! I called him on a Friday and asked him to stay late so I could see a truck. He was more than willing. After checking it out we sat down and started the paperwork. Jeremy was extremely fast and alot of fun to work with! Before I knew it I wrote a check and drove home in a new truck. Thanks again Jeremy I will definitely be back !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service, guys were excellent!

Great service, and quality cars! Jeremy and Wayne were excellent to deal with. They found me exactly what I wanted. Its the third car I've bought from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

Our experience with Jeremy was wonderful. He made as fast, painless and effortless on our part. He gave us different options as far as financing our new vehicle and did 100% of the legwork. We just got to enjoy riding away in our new ride. If and when it comes to getting another car, we’ll definitely take our business to Mark’s Auto Mart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best experience ever!

Our process for buying a vehicle through Mark's Auto Mart was the easiest we've ever experienced from ANY dealership! It's always a hassle with bigger dealerships just trying to make a deal, Jeremy made it so easy! Great experience overall!! We will definitely be back next time we are in the market!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vernon G and Cheryl S Schmitz

Jeremy was the person that sold us the car. He was friendly and knowledgeable. In the middle of the process I changed my mind on how the car was going to be registered. Jeremy was very pleasant and restarted the paperwork without hesitation. We requested that a wheel bearing be fixed and that was done right away. The car was clean as it appears all cars from the dealership are. We bought the car in July and this weekend we received a gift of coffee mugs and chocolate chip cookies. We have never received a gift after purchasing a car (even a new car).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Vernon & Cheryl, We appreciate the kind words. It is our pleasure to keep the process simple and painless. Hope you enjoyed the cookies! Jeremy Crimmins, Business Manager

Best experience by far

I can't begin to say what a great experience and pleasure it was to work with Jeremy. He had the truck ready for a test drive as soon as I walked in the door. The best part was he gave me his bottom line on the truck before I even made the trip which was well below NADA. I had no intentions of buying a vehicle this soon but the price he shot me was hard to pass up. The best part of the experience was I was in and out in about an hour and a half and that was generous. Exactly what I like in a vehicle purchase. In and out. Bigger dealerships I would have been there at a minimum of 6 hours. Big thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, We are glad you made the drive to visit us. It was a pleasure working with you. Hopefully we can do business together again! Jeremy Crimmins, Business Manager