Reviews
Write a reviewTook me while before I could make this review, but please
Took me while before I could make this review, but please note that this is my experience dealing with AutoTown, while dealing with autotown, I’ve only really had the chance to meet 2 workers there… Kevin and Ben, I believe Ben is the owner, my first experience with Kevin he helped me get into a used 2019 Buick Regal…. Honestly I love the car one of the best cars ived ever owned and with the price it was worth it! With only 52k miles on it I thought I was gettin an amazing deal but after having the car for a few days I realized that it had an issues with the gas pedal…. I contacted auto town to let them know about the issues and they immediately had me bring the car back so they could figure out the problem…. After weeks of trying to track the problem there was no real luck of fixing the issues so they owner Ben gave me the opportunity to switch into a different vehicle! Even tho I loved the 2019 Buick Regal I honestly feel like I got a Wayyyy better deal by switching to the 2019 Chrysler 300 all Black with the tinted windows! Ben worked with me on the numbers so that all of equity that I had from the other car went into the Chrysler! Ived had the Chrysler for about 2 months now and I’m loving the car I’m able to pick up my kids out of town about 2 hours away, make it back and forth too work with no issues, take comfortable joy rides without any issues. I honestly love the car and I’m glad that I picked AutoTown for my vehicle, I’ve recommended to a few of my coworkers to get a car from here and honestly I’m pretty sure I’ll get my next car from here too! And I forgot to mention while I was having troubles with the Buick I had to leave the car with AutoTown for a few days while they track down the problem, they were nice enough to give me a loaner car until I got my vehicle back! So if you’re looking for a good reliable dealership to get a car I’ll definitely check out AutoTown you won’t regret it! And if you have and issue just contact them first I’m pretty sure they will help you out as best as they can!
Took me while before I could make this review, but please
Took me while before I could make this review, but please note that this is my experience dealing with AutoTown, while dealing with autotown, I’ve only really had the chance to meet 2 workers there… Kevin and Ben, I believe Ben is the owner, my first experience with Kevin he helped me get into a used 2019 Buick Regal…. Honestly I love the car one of the best cars ived ever owned and with the price it was worth it! With only 52k miles on it I thought I was gettin an amazing deal but after having the car for a few days I realized that it had an issues with the gas pedal…. I contacted auto town to let them know about the issues and they immediately had me bring the car back so they could figure out the problem…. After weeks of trying to track the problem there was no real luck of fixing the issues so they owner Ben gave me the opportunity to switch into a different vehicle! Even tho I loved the 2019 Buick Regal I honestly feel like I got a Wayyyy better deal by switching to the 2019 Chrysler 300 all Black with the tinted windows! Ben worked with me on the numbers so that all of equity that I had from the other car went into the Chrysler! Ived had the Chrysler for about 2 months now and I’m loving the car I’m able to pick up my kids out of town about 2 hours away, make it back and forth too work with no issues, take comfortable joy rides without any issues. I honestly love the car and I’m glad that I picked AutoTown for my vehicle, I’ve recommended to a few of my coworkers to get a car from here and honestly I’m pretty sure I’ll get my next car from here too! And I forgot to mention while I was having troubles with the Buick I had to leave the car with AutoTown for a few days while they track down the problem, they were nice enough to give me a loaner car until I got my vehicle back! So if you’re looking for a good reliable dealership to get a car I’ll definitely check out AutoTown you won’t regret it! And if you have and issue just contact them first I’m pretty sure they will help you out as best as they can!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased this 2015 Dodge Challenger from Maloy at
Purchased this 2015 Dodge Challenger from Maloy at Autotown this weekend. This was one of the best experiences I've had with a car salesman. Top notch customer service. Maloy even created a personalized video of the car and a full view of any imperfections and to give me piece of mind since I lived 4.5 hours away. He even ensured that I would be able to hear the exhaust as this was a big selling point. Maloy made the purchase painless and even gave me a courtesy call the day after purchase to ensure that I was completely satisfied. You will not go wrong purchasing a vehicle from these guys. Highly recommended. Even considering making another 4.5 hour drive when my wife's vehicle is ready for trade. 5 STARS!!!
Purchased this 2015 Dodge Challenger from Maloy at
Purchased this 2015 Dodge Challenger from Maloy at Autotown this weekend. This was one of the best experiences I've had with a car salesman. Top notch customer service. Maloy even created a personalized video of the car and a full view of any imperfections and to give me piece of mind since I lived 4.5 hours away. He even ensured that I would be able to hear the exhaust as this was a big selling point. Maloy made the purchase painless and even gave me a courtesy call the day after purchase to ensure that I was completely satisfied. You will not go wrong purchasing a vehicle from these guys. Highly recommended. Even considering making another 4.5 hour drive when my wife's vehicle is ready for trade. 5 STARS!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Expierence !
Great Expierence !!!!!!!! I am sixty-one years old and have purchased many cars. This by far is the best and easiest experience I have ever had!! I would highly recommend Autotown to everyone !! Mark
Great Expierence !
Great Expierence !!!!!!!! I am sixty-one years old and have purchased many cars. This by far is the best and easiest experience I have ever had!! I would highly recommend Autotown to everyone !! Mark
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience! We were well taken care of. Very knowledgeable. Thank you. Keep up the great work.
Great experience!
Great experience! We were well taken care of. Very knowledgeable. Thank you. Keep up the great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have purchased my last few vehicles from Autotown and...
I have purchased my last few vehicles from Autotown and wouldn’t even consider going elsewhere. If you’re looking for an awesome experience with no sales pressure and working with staff with honesty and integrity go to Autotown.
I have purchased my last few vehicles from Autotown and...
I have purchased my last few vehicles from Autotown and wouldn’t even consider going elsewhere. If you’re looking for an awesome experience with no sales pressure and working with staff with honesty and integrity go to Autotown.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a car and 15 months later the engine can append...
Bought a car and 15 months later the engine can append out. $9,500 to fix it, I called to see if they could help in any way and they couldn’t. I wasn’t expecting them to but figured I’d ask. The guys are very nice and the buying experience was good. But the reponse I got was “ if I we helped out everyone that called we’d be out of business” which leads me to believe this isn’t the first call they’ve gotten. Live and learn I guess
Bought a car and 15 months later the engine can append...
Bought a car and 15 months later the engine can append out. $9,500 to fix it, I called to see if they could help in any way and they couldn’t. I wasn’t expecting them to but figured I’d ask. The guys are very nice and the buying experience was good. But the reponse I got was “ if I we helped out everyone that called we’d be out of business” which leads me to believe this isn’t the first call they’ve gotten. Live and learn I guess
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Good afternoon Tyler - It is very unfortunate that you are in this position with your vehicle. After speaking with the shop that has diagnosed your car and based on the information they gave me, you have put almost 40000 miles on the car in the 15 months that you have owned it. It would take an average driver 3 years to put 40000 miles on a vehicle. Unfortunately there is no way for us to know everything that has happened with the vehicle during those 40000 miles. Also, after looking at your vehicles Carfax history since it was purchased from us it appears the vehicle was only serviced twice over this 40000 mile stretch by Dodge/Chrysler techs. This doesn’t exactly align with a standard BMW maintenance schedule. We are more than willing to assist you in getting a second diagnosis on the vehicle or potentially get it to a shop that is less costly, but unfortunately given the the circumstances there is not much else we can do in terms of mitigating the repair cost. Please feel free to reach out to us if you would like us to assist you in getting a second opinion for the repair. Sincerely Ben Dyer Owner Autotown Inc
Awesome
Awesome place to buy a car! Super responsive and made the buying process a breeze! I would definitely buy another car from them and would highly recommend them to anyone I know! Just a great group to buy from!
Awesome
Awesome place to buy a car! Super responsive and made the buying process a breeze! I would definitely buy another car from them and would highly recommend them to anyone I know! Just a great group to buy from!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was by far one of the most pleasant buying...
This was by far one of the most pleasant buying experiences for me. Ben was straightforward with transaction and the vehicle was in perfect condition. This was an out of state transaction and I could only rely on online photos and word of mouth from dealer. Vehicle was far cleaner than expected. Extremely pleased with this purchase and the team at Autotown can surely be reckoned with. I truly recommend them if you are looking for a good deal and hassle-free purchase. Thanks guys!! Truly grateful.
This was by far one of the most pleasant buying...
This was by far one of the most pleasant buying experiences for me. Ben was straightforward with transaction and the vehicle was in perfect condition. This was an out of state transaction and I could only rely on online photos and word of mouth from dealer. Vehicle was far cleaner than expected. Extremely pleased with this purchase and the team at Autotown can surely be reckoned with. I truly recommend them if you are looking for a good deal and hassle-free purchase. Thanks guys!! Truly grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike made the buying experience so easy and Ben made the...
Mike made the buying experience so easy and Ben made the financing easy!! Both guys were fantastic and such a pleasure to work with!! Five ⭐️ ⭐️ ⭐️⭐️⭐️
Mike made the buying experience so easy and Ben made the...
Mike made the buying experience so easy and Ben made the financing easy!! Both guys were fantastic and such a pleasure to work with!! Five ⭐️ ⭐️ ⭐️⭐️⭐️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience
If you are looking for a no pressure, customer focused dealership you need to see the Autotown team. If you dread purchasing a vehicle, Autotown makes the process so easy. They have fair prices on their inventory and give you optimal value for your trade in. Hands down the best car purchasing experience.
Wonderful experience
If you are looking for a no pressure, customer focused dealership you need to see the Autotown team. If you dread purchasing a vehicle, Autotown makes the process so easy. They have fair prices on their inventory and give you optimal value for your trade in. Hands down the best car purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car