Reviews
Write a reviewAbsolute best dealership I?
Absolute best dealership I?ve been at. From the time I walked in to the time I walked out. Salesman and manager were great and very easy to deal with. No pressure at all.
Absolute best dealership I?
Absolute best dealership I?ve been at. From the time I walked in to the time I walked out. Salesman and manager were great and very easy to deal with. No pressure at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a pleasant experience at Premier GMC.
Always a pleasant experience at Premier GMC. I trust Premier to give the facts concerning my truck and never pressure to upsell services or repairs not necessary.
Always a pleasant experience at Premier GMC.
Always a pleasant experience at Premier GMC. I trust Premier to give the facts concerning my truck and never pressure to upsell services or repairs not necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nelson, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
DO NOT BUY HERE
DO NOT BUY HERE! I just read there is another case just like mine 2 months ago in here! Two months ago i had issues with the check engine light going on. I took it to a local dealership (i live 2 hrs away) they diagnosed and found i had bad wiring throughout the vehicle. I was still under my CERTIFIED warranty, the local dealership called Premier and told them the problem causing the issue, they then came and got my vehicle and DID NOTHING to get to the root of the issue (they knew what it was). A week later, same problem, took it back to the local place, they make another call to Premier, AGAIN let them know the issue…they say the fixed a couple wires (doubt it). SAME problem keeps happening over and over, this is way too new of a truck for this to happen and again STILL under certified warranty. One of two things is happening, they absolutely have no clue what they are doing or they just plain didn’t want to fix the issue. Called the GM TOM and left 5 different voicemails to call me back NOTHING to this day!!!! The assistant GM basically told me he just shows up for a little and leaves, basically retired just collecting a paycheck!!!! Im going to file a formal complaint against them through GM, also a complaint with the BBB. The woman i have been dealing with through the complaint department at GM for a month even said it’s pretty obvious they don’t want to do the work and that its not right! A lawsuit is still on the table.
DO NOT BUY HERE
DO NOT BUY HERE! I just read there is another case just like mine 2 months ago in here! Two months ago i had issues with the check engine light going on. I took it to a local dealership (i live 2 hrs away) they diagnosed and found i had bad wiring throughout the vehicle. I was still under my CERTIFIED warranty, the local dealership called Premier and told them the problem causing the issue, they then came and got my vehicle and DID NOTHING to get to the root of the issue (they knew what it was). A week later, same problem, took it back to the local place, they make another call to Premier, AGAIN let them know the issue…they say the fixed a couple wires (doubt it). SAME problem keeps happening over and over, this is way too new of a truck for this to happen and again STILL under certified warranty. One of two things is happening, they absolutely have no clue what they are doing or they just plain didn’t want to fix the issue. Called the GM TOM and left 5 different voicemails to call me back NOTHING to this day!!!! The assistant GM basically told me he just shows up for a little and leaves, basically retired just collecting a paycheck!!!! Im going to file a formal complaint against them through GM, also a complaint with the BBB. The woman i have been dealing with through the complaint department at GM for a month even said it’s pretty obvious they don’t want to do the work and that its not right! A lawsuit is still on the table.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
service
i was quoted a price and then got an extra $15 and $40 tax added at checkout - not happy
service
i was quoted a price and then got an extra $15 and $40 tax added at checkout - not happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christal, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
New Truck Purchase
I have bought several new vehicles from the team at Premier and they never disappoint. Everything is just as they say it would be, no funny business, just good honest folks there. That's why I keep going back and sending friends and family. They way car buying should be, in person with honest folks.....
New Truck Purchase
I have bought several new vehicles from the team at Premier and they never disappoint. Everything is just as they say it would be, no funny business, just good honest folks there. That's why I keep going back and sending friends and family. They way car buying should be, in person with honest folks.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
paintman74@embarqmail.com
service engine light came on. Premier checked it out and fixed the problem in little over an hour. being self employed that means a lot because i need my truck for work. great place to take your vehicle for repairs. thank you premier!
paintman74@embarqmail.com
service engine light came on. Premier checked it out and fixed the problem in little over an hour. being self employed that means a lot because i need my truck for work. great place to take your vehicle for repairs. thank you premier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Premier GMC
Great experience
I also wanted to thank John Doyne for his assistance getting me in the right vehicle for the right price. He went over several vehicle comparisons for me to make a intelligent decision. Worked with me on price & financing.
Great experience
I also wanted to thank John Doyne for his assistance getting me in the right vehicle for the right price. He went over several vehicle comparisons for me to make a intelligent decision. Worked with me on price & financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
What a great group of people
I love the staff here! they really took their time with you made sure that you were getting into something that you wanted and were able to afford the payment. Austin was wonderful along with Quinton and John and Billy was great with the paperwork thank you guys very much you guys are awesome people. highly recommend anybody going to them.
What a great group of people
I love the staff here! they really took their time with you made sure that you were getting into something that you wanted and were able to afford the payment. Austin was wonderful along with Quinton and John and Billy was great with the paperwork thank you guys very much you guys are awesome people. highly recommend anybody going to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Premier GMC. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Transmission Service
Best Service here at Premier. I have been driving for 48 years and had several cars and trucks. These guys are tops.
Transmission Service
Best Service here at Premier. I have been driving for 48 years and had several cars and trucks. These guys are tops.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
paintman74@embarqmail.com
did a great job. Had me in and out within an hour which is important to me because I am self employed and I need my truck.
paintman74@embarqmail.com
did a great job. Had me in and out within an hour which is important to me because I am self employed and I need my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Premier GMC and we hope to see you again. Take care!