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Shults Resale Center of Dunkirk

(717 reviews)
Visit Shults Resale Center of Dunkirk
Sales hours: 9:00am to 2:00pm
Service hours: 8:45am to 1:00pm
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Sales Service
Monday 9:00am–7:00pm 7:45am–5:00pm
Tuesday 9:00am–7:00pm 7:45am–5:00pm
Wednesday 9:00am–5:00pm 7:45am–5:00pm
Thursday 9:00am–5:00pm 7:45am–5:00pm
Friday 9:00am–5:00pm 7:45am–5:00pm
Saturday 9:00am–2:00pm 8:45am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

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(855) 964-6467 (855) 964-6467

Inventory

See all 56 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2017.
Shults Resale Center of Dunkirk in Dunkirk NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle apply for credit schedule service or a detail for your car.

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.
NO FINE PRINT

Service center

Phone number (855) 964-6467

Service hours

Monday
7:45am–5:00pm
Tuesday
7:45am–5:00pm
Wednesday
7:45am–5:00pm
Thursday
7:45am–5:00pm
Friday
7:45am–5:00pm
Saturday
8:45am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(717 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shults Resale Center of Dunkirk from DealerRater.

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I did a lot of research before I came in.

I did a lot of research before I came in. I compared a lot of dealerships. This one came with the best reviews and honestly it was a very good experience for us. Everyone was really friendly and I feel went above and beyond to try and offer us the best deal and even give us some advice on other things. Everyone felt very transparent. We asked a LOT of questions. Lol Sean "bubba" wasn't pushy in any way. Would highly recommend!

I did a lot of research before I came in.

I did a lot of research before I came in. I compared a lot of dealerships. This one came with the best reviews and honestly it was a very good experience for us. Everyone was really friendly and I feel went above and beyond to try and offer us the best deal and even give us some advice on other things. Everyone felt very transparent. We asked a LOT of questions. Lol Sean "bubba" wasn't pushy in any way. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sean went above n beyond to make sure I was taken care of

Sean went above n beyond to make sure I was taken care of n got a good deal . He didn’t pressure me into anything n everything workout

Sean went above n beyond to make sure I was taken care of

Sean went above n beyond to make sure I was taken care of n got a good deal . He didn’t pressure me into anything n everything workout

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Sean is amazing.

Sean is amazing. I handed him a tough situation and I needed help getting my daughter into the best vehicle I could afford and get her out of a bad vehicle. Sean did an amazing job getting us into the perfect vehicle and did it very quickly. I appreciate all the help and I kept the truck for myself and gave my daughter my F150 hahahaha. Thank you Shults team! You have no idea how much stress you ALL took off my plate. This was my 3rd purchase at this dealership and it surely wont be my last.

Sean is amazing.

Sean is amazing. I handed him a tough situation and I needed help getting my daughter into the best vehicle I could afford and get her out of a bad vehicle. Sean did an amazing job getting us into the perfect vehicle and did it very quickly. I appreciate all the help and I kept the truck for myself and gave my daughter my F150 hahahaha. Thank you Shults team! You have no idea how much stress you ALL took off my plate. This was my 3rd purchase at this dealership and it surely wont be my last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sean immediately came out to assist us when we pulled in.

Sean immediately came out to assist us when we pulled in. We did not plan on buying that day but the dealership as a whole gave us an offer we could not refuse. Great service and a great vehicle. Would recommend to anyone.

Sean immediately came out to assist us when we pulled in.

Sean immediately came out to assist us when we pulled in. We did not plan on buying that day but the dealership as a whole gave us an offer we could not refuse. Great service and a great vehicle. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They helped us quick and efficiently and got us the car

They helped us quick and efficiently and got us the car we needed with all that we wanted on it and it was also an easy experience

They helped us quick and efficiently and got us the car

They helped us quick and efficiently and got us the car we needed with all that we wanted on it and it was also an easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Vehicle was had no listed price.

Vehicle was had no listed price. It was overpriced and they wanted to give other incentives instead of lowering the price. Especially since there was a lot of miles on a vehicle that was relatively new.

Vehicle was had no listed price.

Vehicle was had no listed price. It was overpriced and they wanted to give other incentives instead of lowering the price. Especially since there was a lot of miles on a vehicle that was relatively new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Jake and Brenton spend multiple hours over multiple days

Jake and Brenton spend multiple hours over multiple days helping get me into a gorgeous vehicle that was right in my price range. They even helped me set up insurance on my new vehicle before I left off the lot. I cannot reccomend them enough!

Jake and Brenton spend multiple hours over multiple days

Jake and Brenton spend multiple hours over multiple days helping get me into a gorgeous vehicle that was right in my price range. They even helped me set up insurance on my new vehicle before I left off the lot. I cannot reccomend them enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jake was so awesome.

Jake was so awesome. He was very helpful, very nice he cared about what was wanted what was needed and what fit my budget and I felt like a gain a new friend…

Jake was so awesome.

Jake was so awesome. He was very helpful, very nice he cared about what was wanted what was needed and what fit my budget and I felt like a gain a new friend…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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All the people at Shults, were very helpful.

All the people at Shults, were very helpful. Jake was so awesome. He was very helpful, very nice he cared about what was wanted what was needed and what fit our budgets. I liked him so much for all he helped with. Ant the cars at Shults are ready beautiful, very clean, and if you really want one they will do there best to get you into one. I thought Jake was so good that I took both my daughters in and they both got sun's.

All the people at Shults, were very helpful.

All the people at Shults, were very helpful. Jake was so awesome. He was very helpful, very nice he cared about what was wanted what was needed and what fit our budgets. I liked him so much for all he helped with. Ant the cars at Shults are ready beautiful, very clean, and if you really want one they will do there best to get you into one. I thought Jake was so good that I took both my daughters in and they both got sun's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just bought a truck from Shultz and Jen.

Just bought a truck from Shultz and Jen. She's great to work with. She made sure any questions I had were answered. I'm happy with my purchase.

Just bought a truck from Shultz and Jen.

Just bought a truck from Shultz and Jen. She's great to work with. She made sure any questions I had were answered. I'm happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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