Shults Resale Center of Dunkirk

Rectangle 48
Sales 9:00 AM - 4:00 PM

Shults Resale Center of Dunkirk Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Reviews

5.0 out of 5 5.0
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 13, 2017

    the service center is the very best i've ever had the pleasure to deal with. eveyone is professional, courteous , prompt and honest. matt and jim are... the greatest! i love those guys. they deserve major recognition and a raise for all their hard work and dedication

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 26, 2016

    Alex did an awesome job listening to my need and wants in a car. He did not try to sell me a car I didn't want. He was very helpful in showing me all the... features in my new Ford Fusion and how to use them. Steve is an awesome guy! He is hilarious for the finance guy! Overall my experience was excellent. I will defiantly go back when I am looking for another car. I will recommend them to any one I know that's looking for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your positive comments about your recent car buying experience with us, Joyce! It makes us happy to hear how much you enjoyed wo...rking with our team. We appreciate you choosing to do business with us and recommending us to others. Enjoy your new Fusion!

  • August 6, 2016

    We had the best experience with this dealership. We had the absolute best sales person....Jen D. She was very friendly, professional and knowledgeable.... The entire staff was great but Jen made the experience so easy and enjoyable. I would reccomend the dealership to everyone and for them to ask for Jen to help them. I know I will continue to buy cars from her anytime and will refer anyone i know looking for a car to her also! Thank you so much Jen D and the staff at Shults!

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    Shopped for a used car
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  • 5.0 out of 5
    February 12, 2016

    We had a really friendly staff member,jesse hugg. He worked with us. He was nice, and helped us through buying process. Schultzs is and nice and clean... facility. Buying process went buy smoothly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback regarding your recent car buying experience, April! Jesse was happy to assist you with the purchase of your vehicle. We'...re glad to hear you enjoyed the facility, as well. We appreciate your business!

  • 5.0 out of 5
    January 26, 2016

    After my car was totaled, I didn't have a lot of time or money to shop around for a newer used car. Shults Resale was recommended to me by my collision... body shop. The workers at Shults were very accommodating in helping me find a VERY nice car within my price range quickly. They were very friendly as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for letting us know about your excellent and successful car buying experience, Heather! While we are sorry about your car being totaled, we ...are glad we were able to help you out and get you into a nice car within your price range. We appreciate you choosing to do business with us. Enjoy your new car!

  • 5.0 out of 5
    January 2, 2016

    We recently purchased a Kia Sorento. The sales group did not pressure us and made us feel very comfortable. There were a couple minor issues with the vehicle... which they took care of prior to getting the vehicle to us. Also, there was one issue that came up about a week after we purchased the vehicle and again they took care of it with no problem. I would highly recommend this group and our salesman, Sam DeJohn.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for your positive comments and for letting us know about your recent car buying experience! We are happy to hear you felt comfortable w...ith our team and that all issues that arose were taken care of for you. We appreciate your business and are looking forward to doing business with you again in the future!

  • 5.0 out of 5
    November 20, 2015

    Got a great car with the help of Mike Daugherty and Sam Dejohn. I will recommend them and Schults Dunkirk for a long time to come! Thanks to both of you... for making this experience not as stressful as I had imagined and getting me into a car that I feel safe in! Stop in and talk with them. I'm glad I did!

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    Shopped for a used car
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    Dealer Response

    Thank you very much for the kind words! It makes us happy to hear you had an exceptional car buying experience with Mike and Sam. Our team is always w...illing to work hard and put in the extra effort to ensure our customers have an above average experience. We appreciate you coming in and recommending us to others!

  • 5.0 out of 5
    November 8, 2015

    E-mailed them about a car I saw online, and within hours they had it transferred from Jamestown to Dunkirk for a test drive. Decided to buy that night.... Jesse was awesome, and did a great job at explaining everything about the car, and all my questions.

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    Shopped for a used car
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    Dealer Response

    Thanks for your positive comments! Our team was more than happy to assist you with getting you the exact car you wanted and making the process as quic...k and efficient as possible. Thank you for choosing to purchase from us and enjoy your new vehicle!

  • 5.0 out of 5
    November 3, 2015

    We recently purchased our second vehicle at the Shults Resale Center in Dunkirk. Our first transaction went so well that we felt very comfortable in returning,... but learned that salesperson had left. We were fortunate, once again, to be greeted by a very knowledgeable salesman in Alex Zdrojewski and asked him to search for a particular car that we had been researching. We were in no hurry, but he came up with one immediately - the exact year and model that we requested. Following our purchase of this car, we have gone back to the agency several times with a variety of questions pertaining to the electronic system, and Alex has been very helpful each time, as have other members of the staff with specific questions in their areas of expertise. We have recommended the Resale Center to many of our friends, one of whom purchased a vehicle a week after our recommendation. We will certainly return to Schults for our next vehicle and will request Alex.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Pat and Dee, thank you so much for telling us about your recent successful car buying experience. It makes us happy to hear about how much you enjoyed... your time with Alex and that he was able to find you the precise vehicle you were looking for. We're also glad you have found your visits after the sale to be pleasant and helpful. We will be here for all of your questions and automotive needs. Thank you for choosing to purchase from us and thank you for recommending us to others!

  • 5.0 out of 5
    November 2, 2015

    Friendly service - made car buying a good experience - Would defiantly recommend to A FRIEND

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    Shopped for a used car
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    Dealer Response

    Thank you for choosing to do business with us, Mike! We're glad you found it to be a pleasant experience. We appreciate you recommending us to others!

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