Roadsters Auto

I have been casually looking for a very specific make and model pick-up truck for the past 8-12 months on the internet. I got very serious about purchasing 2 months ago. I live in Suwanee, Georgia, outside Atlanta and had no problem buying sight unseen from a reputable dealership or individual. My wife found the perfect truck on the web at Roadsters Auto. Ed was the salesman, represented the vehicle very accurately, was very cooperative with the pre-purchase inspection company (Texas First Auto Inspections) we used and the transport company. My experience could not have been better unless if we lived locally.

I attempted to buy a white Jeep commander from here. I live pretty far away so I would need to make the deal over the phone or internet before I drove there. I realize they would have to drive my trade in before the deal was sealed. But we could at least get the ball rolling. Right? No......I made innitial contact over email via cars.com. Got a call from them while I was in a meeting, I returned the call 15 mins later only to be told by someone I could barely understand that they were busy and would call me back in 10 mins....Excuse me? I understand though he probably had a customer, no biggie. I waited, I wanted this truck bad. 10 mins turned to 1 hour, 1 hour to one day. I waited another day and sent a lengthy email with all my information, my trade in's information, down to the vin#. Still got no response. I guess I wasn't taken seriously. I am currently searching for my Commander somewhere else. The only way I would even consider buying from them would be if I was placed with a more professional salesperson and they shaved 2k off the price after ignoring me like I was a child. That would never happen so this is the bad review they get.

We bought an Avalanche from Roadsters Auto on the internet and flew to Houston from Indiana to pick it up. It was everything they said it was. For an '03 , it was very clean and well cared for. We drove it around to block and checked it out before paying and embarking on our 1100 mile drove home. Ed and Sam are very friendly, helpful and did a great job making the transaction as quick and easy as possible. If we ever need another hard to find vehicle, we will go back to them.