Reviews
I had a wonderful experience purchasing my Certified Pre-Owned Audi A6 from Audi Fort Worth. As an out-of-town buyer, nearly the entire process was handled virtually through text and email. The team was responsive, professional, and easy to work with throughout. Ben, my sales representative, and Bobby, the sales manager, answered my questions promptly, worked with me on the purchase details remotely, and made the entire process straightforward, transparent, and pressure-free. Dave made the financing and paperwork process smooth and efficient when I arrived. I also appreciated that they accommodated an independent pre-purchase inspection. When a small issue was identified, their service department addressed it within just a few hours and kept me informed throughout the process. By the time I arrived, everything was ready to go. The paperwork was straightforward, and I was back on the road much sooner than I've experienced with previous vehicle purchases. They clearly respected my time, which made the experience even better. Overall, I'm just as happy with the buying experience as I am with my A6. I wouldn't hesitate to make the trip from Houston to buy from Audi Fort Worth again.
I had a wonderful experience purchasing my Certified Pre-Owned Audi A6 from Audi Fort Worth. As an out-of-town buyer, nearly the entire process was handled virtually through text and email. The team was responsive, professional, and easy to work with throughout. Ben, my sales representative, and Bobby, the sales manager, answered my questions promptly, worked with me on the purchase details remotely, and made the entire process straightforward, transparent, and pressure-free. Dave made the financing and paperwork process smooth and efficient when I arrived. I also appreciated that they accommodated an independent pre-purchase inspection. When a small issue was identified, their service department addressed it within just a few hours and kept me informed throughout the process. By the time I arrived, everything was ready to go. The paperwork was straightforward, and I was back on the road much sooner than I've experienced with previous vehicle purchases. They clearly respected my time, which made the experience even better. Overall, I'm just as happy with the buying experience as I am with my A6. I wouldn't hesitate to make the trip from Houston to buy from Audi Fort Worth again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Daniel, we're happy to hear you had such a positive experience with our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Fort Worth!
I took my 2025 Audi Q5 in for the 10,000 mile oil change and got all completely greens 40 different points checked and everything was perfect. In-N-Out in 57 minutes. Not bad Audi Fort Worth keep up the good work and customer service.
I took my 2025 Audi Q5 in for the 10,000 mile oil change and got all completely greens 40 different points checked and everything was perfect. In-N-Out in 57 minutes. Not bad Audi Fort Worth keep up the good work and customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"I had the good fortune to engage with Marc Moja today for a service appointment for our A6 Allroad. There were multiple software updates due to recalls, and it was also time for an oil change. Marc made it so easy and accepted that I had business appointments to accommodate during the service process. He arranged transportation for me twice and handled the whole appointment with a smooth, professional approach. If this is the face of Fort Worth, Audi, I am sold. Marc assured me that this is the place for service. I hope his managers recognize what a gem they have. Thanks again, Marc."
"I had the good fortune to engage with Marc Moja today for a service appointment for our A6 Allroad. There were multiple software updates due to recalls, and it was also time for an oil change. Marc made it so easy and accepted that I had business appointments to accommodate during the service process. He arranged transportation for me twice and handled the whole appointment with a smooth, professional approach. If this is the face of Fort Worth, Audi, I am sold. Marc assured me that this is the place for service. I hope his managers recognize what a gem they have. Thanks again, Marc."
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Worth! Please let us know if there is anything else we can do for you; we are more than happy to help!
I contacted this dealership because 2 other Audi dealerships didn?t follow up with the car I told them I wanted to lease. The Audi Fort Worth dealership went above and beyond! I will purchase another car with them in the future. Excellent staff:)
I contacted this dealership because 2 other Audi dealerships didn?t follow up with the car I told them I wanted to lease. The Audi Fort Worth dealership went above and beyond! I will purchase another car with them in the future. Excellent staff:)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Worth! If you have any further questions, please don't hesitate to reach out!
I had the good fortune to engage with Marc Moja today for a service appointment for our A6 Allroad. There were multiple software updates due to recalls, and it was also time for an oil change. Marc made it so easy and accepted that I had business appointments to accommodate during the service process. He arranged transportation for me twice and handled the whole appointment with a smooth, professional approach. If this is the face of Fort Worth, Audi, I am sold. Marc assured me that this is the place for service. I hope his managers recognize what a gem they have. Thanks again, Marc.
I had the good fortune to engage with Marc Moja today for a service appointment for our A6 Allroad. There were multiple software updates due to recalls, and it was also time for an oil change. Marc made it so easy and accepted that I had business appointments to accommodate during the service process. He arranged transportation for me twice and handled the whole appointment with a smooth, professional approach. If this is the face of Fort Worth, Audi, I am sold. Marc assured me that this is the place for service. I hope his managers recognize what a gem they have. Thanks again, Marc.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!
I contacted this dealership because 2 other Audi dealerships didn’t follow up with the car I told them I wanted to lease. The Audi Fort Worth dealership went above and beyond! I will purchase another car with them in the future. Excellent staff:)
I contacted this dealership because 2 other Audi dealerships didn’t follow up with the car I told them I wanted to lease. The Audi Fort Worth dealership went above and beyond! I will purchase another car with them in the future. Excellent staff:)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kat, thank you so much for your positive comments about Audi Fort Worth! Please don't hesitate to reach out if there's anything additional we can do for you.
In spite of being a little late for my appointment I was quickly and politely accepted and work started quickly on my car. The wait room was very nice and pleasantly decorated. They provided coffee and tea. The waiting time I thought was appropriate for the work being done on the car. Every body I encountered was very polite and friendly. I would not hesitate to bring my car back to Audi if I ever need further repair done on my car.
In spite of being a little late for my appointment I was quickly and politely accepted and work started quickly on my car. The wait room was very nice and pleasantly decorated. They provided coffee and tea. The waiting time I thought was appropriate for the work being done on the car. Every body I encountered was very polite and friendly. I would not hesitate to bring my car back to Audi if I ever need further repair done on my car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
A great place, I drive a long way to go here for the service and personal treatment. I would recommend it to any Audi owners.
A great place, I drive a long way to go here for the service and personal treatment. I would recommend it to any Audi owners.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We are from out of town. I hit a curb at DFW and damaged my tire. Jesus was a lifesaver! My husband is handicapped and only had meds for the day. He ordered the tire. Had it installed by 4:30. He also did the required maintenance while waiting for the tire to arrive. He even tracked our Uber and had the car running with AC when we arrived. He is an awesome communicator. Mi wish that my San Antonio Audi dealership had the same level of customer service.
We are from out of town. I hit a curb at DFW and damaged my tire. Jesus was a lifesaver! My husband is handicapped and only had meds for the day. He ordered the tire. Had it installed by 4:30. He also did the required maintenance while waiting for the tire to arrive. He even tracked our Uber and had the car running with AC when we arrived. He is an awesome communicator. Mi wish that my San Antonio Audi dealership had the same level of customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Audi of Fortworth has always been an outstanding dealership even the service is incredible always on top of things
Audi of Fortworth has always been an outstanding dealership even the service is incredible always on top of things
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.