American Imports

3.1
(46 reviews)
Visit American Imports
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed

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(317) 489-9779 (317) 489-9779

Inventory

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About our dealership

This seller has been on Cars.com since November 2013.
American Imports
8606 Pendleton Pike
Indianapolis IN 46226
(317)898-1888
Family owned since 1964

Reviews

3.1
(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

So Shannon and shafer took really good care of me great

So Shannon and shafer took really good care of me great service great people even for the drive which for me was 109 miles Exactly I’ll definitely see them again THANKS 🙏

5.0

So Shannon and shafer took really good care of me great

So Shannon and shafer took really good care of me great service great people even for the drive which for me was 109 miles Exactly I’ll definitely see them again THANKS 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Poor experience

Don’t waste your time going. Had an appointment made with them to have a car inspected. Showed up for the appointment only to discover that they sold the car the night before. Never bothered to call or email me to tell me. Nor was there an apology when I showed up for the appointment. Ridiculous customer service. Never going back.

1.0

Poor experience

Don’t waste your time going. Had an appointment made with them to have a car inspected. Showed up for the appointment only to discover that they sold the car the night before. Never bothered to call or email me to tell me. Nor was there an apology when I showed up for the appointment. Ridiculous customer service. Never going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

this dealer refused to tell the buyer about the ve

Bought a 2015 equinox. This car was a lemon when I bought it. Had a cracked exhaust manifold that cost 1100.00 oil leaking into the gas another 900.00. the oil hadn't been changed in 12months. This dealer refused to tell me the problems this car had. I don't recommend any one to buy a car here.

1.0

this dealer refused to tell the buyer about the ve

Bought a 2015 equinox. This car was a lemon when I bought it. Had a cracked exhaust manifold that cost 1100.00 oil leaking into the gas another 900.00. the oil hadn't been changed in 12months. This dealer refused to tell me the problems this car had. I don't recommend any one to buy a car here.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

we looked at a lot of cars at several local dealers.

we looked at a lot of cars at several local dealers. no dealer measured up to these folks in terms of helpfulness, preparedness and professionalism. we found a beautiful car and to say it was clean is an understatement. It was detailed. it looked good on the lot and looks good in our driveway!

5.0

we looked at a lot of cars at several local dealers.

we looked at a lot of cars at several local dealers. no dealer measured up to these folks in terms of helpfulness, preparedness and professionalism. we found a beautiful car and to say it was clean is an understatement. It was detailed. it looked good on the lot and looks good in our driveway!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Jeff and the entire family at American imports are great

Jeff and the entire family at American imports are great people and honest dealers. We got a great vehicle and had an enjoyable experience.

5.0

Jeff and the entire family at American imports are great

Jeff and the entire family at American imports are great people and honest dealers. We got a great vehicle and had an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Rude

I don’t recommend them, I’ve been there twice and both times Sells person was rude ask about a certain car that I knew was 8995 and sales person up price to 12995 and told me they only do cash sales no finance or buy here pay here , in which that’s ok that’s their business to do that but it doesn’t make since cause who has that type of money on hand,

1.0

Rude

I don’t recommend them, I’ve been there twice and both times Sells person was rude ask about a certain car that I knew was 8995 and sales person up price to 12995 and told me they only do cash sales no finance or buy here pay here , in which that’s ok that’s their business to do that but it doesn’t make since cause who has that type of money on hand,

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

GO ELSEWHERE

Took a long drive to get extremely poor sales service. The cars I saw hadn't even been cleaned. One had parts left in the trunk. One the hood wouldn't open. The car I drove to see was "in the garage" and unavailable to be shown. Just really.. don't trust their ads and I'm not sure I'd trust them. I am amazed there are any good reviews about this place.

1.0

GO ELSEWHERE

Took a long drive to get extremely poor sales service. The cars I saw hadn't even been cleaned. One had parts left in the trunk. One the hood wouldn't open. The car I drove to see was "in the garage" and unavailable to be shown. Just really.. don't trust their ads and I'm not sure I'd trust them. I am amazed there are any good reviews about this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

great experience!

I hate the car buying process. I do not like being pressured to make a decision on the spot, and I do not like haggling. American Imports made it easy... their pricing is very fair right up front, so I didn't need to haggle. Plus, the test driving process was easy, I didn't have to give a bunch of information or have to take the salesperson with me. I wasn't pressured to make a decision, I took a couple of days to think about it, then just went it and finalized the deal. I'll go back when I need to buy another car.

5.0

great experience!

I hate the car buying process. I do not like being pressured to make a decision on the spot, and I do not like haggling. American Imports made it easy... their pricing is very fair right up front, so I didn't need to haggle. Plus, the test driving process was easy, I didn't have to give a bunch of information or have to take the salesperson with me. I wasn't pressured to make a decision, I took a couple of days to think about it, then just went it and finalized the deal. I'll go back when I need to buy another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Service!

We showed up 30 minutes until close and they were so understanding and kind. We found a Volvo we absolutely loved right away and they made the buying process so easy and fast for us. I will definitely come here again for my next vehicle. The gentleman that assisted us was so easy to talk to and friendlier than others we spoke with at other dealerships. I am so glad my friend told us to check them out because there is no way I could’ve asked for a better, safer vehicle for my husband within a reasonable price range.

5.0

Great Service!

We showed up 30 minutes until close and they were so understanding and kind. We found a Volvo we absolutely loved right away and they made the buying process so easy and fast for us. I will definitely come here again for my next vehicle. The gentleman that assisted us was so easy to talk to and friendlier than others we spoke with at other dealerships. I am so glad my friend told us to check them out because there is no way I could’ve asked for a better, safer vehicle for my husband within a reasonable price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

GREAT GUYS & GREAT CARS

I knew all car lots sell cars fast, so I was prepared with a couple I was interested in from their online stock. I was greeted warmly and please as they helped me choose the right car for me. I have had this envoy for two years now and I love it. I highly recommend the crew at American Imports!

5.0

GREAT GUYS & GREAT CARS

I knew all car lots sell cars fast, so I was prepared with a couple I was interested in from their online stock. I was greeted warmly and please as they helped me choose the right car for me. I have had this envoy for two years now and I love it. I highly recommend the crew at American Imports!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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