Sun Coast Auto Sales Inc

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1 lifetime reviews.

  • 1.0 out of 5
    July 3, 2015

    Toward the end of May I was contacted by the Store Manager of Suncoast Auto Sales and was asked if I needed help making my June payment, knowing I had... recently been in the hospital battling cancer. He offered to "post" a payment from "store" funds for me for the upcoming month as a courtesy to try and take some of the stress and burden off of me. He said he had all of the details and could take care of the June 15, 2015 payment of $312.42. On June 29, I woke to find that my car had been repossessed for nonpayment. I immediately contacted the manager of the dealership who immediately apologized and promised to fix the situation for me. After a day and a half of excuses and empty promises, over a $100 in taxi costs (my car was gone after all) At a great personal cost, paid the total of $632.42 ( the original payment and added fees) to get my car back myself. So now instead of taking some burden and stress off of me, it has instead cost me MORE than double what my payment would have been, added so much more stress to me ( I now can’t pay my rent this month) and has probably added a negative credit report to my credit file. I wish I had never walked onto this car lot. If I could go back in time and take my business elsewhere I definitely would.

    Not Applicable
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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