Reviews
Great experience using Jessup auto body repair.
Great experience using Jessup auto body repair. The estimate given to me by Frank Hoover was right on target. Mr Hoover treated me with respect. He was very easy to work with. The repairs to my 2019 Mercedes was done perfectly and on time. Highly recommend Jessup Auto Body.
Great experience using Jessup auto body repair.
Great experience using Jessup auto body repair. The estimate given to me by Frank Hoover was right on target. Mr Hoover treated me with respect. He was very easy to work with. The repairs to my 2019 Mercedes was done perfectly and on time. Highly recommend Jessup Auto Body.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Took my leased Blazer EV in for what I thought would be
Took my leased Blazer EV in for what I thought would be warranty service. They were unable to locate the slow leak in the right rear tire but did rotate the tires as that was due. Now the slow leak moved to the right front. So I took it back and they reported that the tire had a nail that was too close to the sidewall to repair. They wanted $350 to replace the tire. This seemed high to me and I found the exact tire online for $250. When I took the car to my regular tire store they said the tire was repairable and did not charge me for the repair.
Took my leased Blazer EV in for what I thought would be
Took my leased Blazer EV in for what I thought would be warranty service. They were unable to locate the slow leak in the right rear tire but did rotate the tires as that was due. Now the slow leak moved to the right front. So I took it back and they reported that the tire had a nail that was too close to the sidewall to repair. They wanted $350 to replace the tire. This seemed high to me and I found the exact tire online for $250. When I took the car to my regular tire store they said the tire was repairable and did not charge me for the repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Purchased my vehicle on January 13,2026 am my OnStar
Purchased my vehicle on January 13,2026 am my OnStar never worked. I was told that it would be fixed right away but nearly a month later i?m still waiting a part. Disappointed with this post sale experience.
Purchased my vehicle on January 13,2026 am my OnStar
Purchased my vehicle on January 13,2026 am my OnStar never worked. I was told that it would be fixed right away but nearly a month later i?m still waiting a part. Disappointed with this post sale experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The buying process was easy and informative, and the
The buying process was easy and informative, and the service center took care of my care with ease when I needed to bring it in.
The buying process was easy and informative, and the
The buying process was easy and informative, and the service center took care of my care with ease when I needed to bring it in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
we’ve have been getting cars at this dealership (about 3
we’ve have been getting cars at this dealership (about 3 or 4) with Braulio Rodriguez, and he’s been getting us a good deal, we’re pleased with his service… Thanks Patricia R
we’ve have been getting cars at this dealership (about 3
we’ve have been getting cars at this dealership (about 3 or 4) with Braulio Rodriguez, and he’s been getting us a good deal, we’re pleased with his service… Thanks Patricia R
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Romero and preston took great care of us.
Romero and preston took great care of us. It was easy, painless and smooth. Very easy to work with.
Romero and preston took great care of us.
Romero and preston took great care of us. It was easy, painless and smooth. Very easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I made an appointment for an oil change and tire
I made an appointment for an oil change and tire rotation, despite how busy they were I was in and out in a reasonable time. Customer service reps and employees that I encountered were wonderful.
I made an appointment for an oil change and tire
I made an appointment for an oil change and tire rotation, despite how busy they were I was in and out in a reasonable time. Customer service reps and employees that I encountered were wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best dealer ever!
Best dealer ever! Very efficient and customer service is top notch . The staff is always so friendly and professional. Every car/ truck my husband and I buy will always be with Jessup no matter what
Best dealer ever!
Best dealer ever! Very efficient and customer service is top notch . The staff is always so friendly and professional. Every car/ truck my husband and I buy will always be with Jessup no matter what
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Armando was a good sell man he didn’t pressure me into
Armando was a good sell man he didn’t pressure me into buying and let me see the trucks I wanted to test drive and out of surprise I was able to get a truck. Always better when the sales people don’t pressure you
Armando was a good sell man he didn’t pressure me into
Armando was a good sell man he didn’t pressure me into buying and let me see the trucks I wanted to test drive and out of surprise I was able to get a truck. Always better when the sales people don’t pressure you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Edgar was great.
Edgar was great. Knowledgeable, professional, and great communication. Ask for him at Jessup Auto Plaza! He took note of our needs and was not pushy by selling undesired inventory.
Edgar was great.
Edgar was great. Knowledgeable, professional, and great communication. Ask for him at Jessup Auto Plaza! He took note of our needs and was not pushy by selling undesired inventory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase