Karen, from beginning to end, was without a doubt the friendliest and knowledgeable salesperson I have ever encountered. She was so incredibly friendly... and helpful, whenever I need a car I’m going to Karen!!!! Thank you Karen! You’re the best!!
My fiancé and I just purchased a 2008 Jeep Patriot Sport from Karen and I am so very pleased. It’s a great vehicle and she gave even greater service. She... went above and beyond to help us and we will definitely be back the next time we need to buy a new vehicle, hopefully from Karen, I cannot sing her praises high enough. If you are looking for a great priced used car go to Uniontown, PA and ask for Karen, she will hook you up!
I bought a 2004 Saturn Vue great price for the vehicle excellent service from Jimmy Samantha and Taylor excellent customer service will be back and bring... friends and family thank you guys for your service
This is my second purchase with LBSi Automotive. The van I purchased was in good condition and very clean. The staff was very help with me in completing... my purchase. I have already recommended this car lot to my friends that are looking to buy a good used car at a reasonable price.
My mother & I bought this truck -we have no problems with it. Saleslady was great honest treated us like we were family. We will buy from her again. We... bought a car there 2 years ago n jerk salesdguy screamed at us. This girl definitely a step up from him thank u lbs
I bought an explorer from these guys and they are great to deal with. Sales lady even stayed late so I could get the plate work done. I'll return when... I need another car.
In my opinion Shoppers who buy from LBS have limited funds, they look for a cheap car and expect to get a 20000.00 car. that's not going to happen. I purchased... my car from them they were helpful told me what was wrong with the car and I knew up front the issues. I have to put brakes rotars, ball joint on my car but it was 1499 not 20000 be realistic when shopping for a car -
I contacted the dealership about a car they had listed on cars.com. In one picture the car appeared to have damage on the fender. I emailed the dealership,... No response. So I called. Aaron answered and confirmed the car had minimal damage, which could be easily repaired. So after work, my wife and I set out for Uniontown, PA. When we arrived at the lot which by the way is in 3 different locations. There was a group of cars on a lot, cross the street to another spot which had a handful of cars, then cross another street to another group of cars. I spotted the car I had inquired about, Sure enough the fender was damaged along with another dent over the passenger side door. The clearcoat on the car was peeling all over the car, that explained why there wasn't any close ups of the car, So I figured since we drove that far, might as well make the best of it, so we dodged the traffic and crossed the highway. we did see two people, I ask the lady if Aaron was available, No he's with a customer, She pointed to a building and said the prices for the cars are in the box hanging on the building. At that moment she called out Aaron's name. That was the other person we just seen before crossing the highway. He was helping her!!! Move this car over here so I can take pics of it, because she couldn't drive a stick shift. There were cars with flat tires on the lot, cars with there hoods up having the batteries charged. I told my wife lets get out of here, This place is a mess. They'd rather take pics and post them on cars.com than try to sell one. We did find the price sheet in the box. It consisted of the cars available, all in black and white and copied. needless to say we left, an hour or two later I receive a email from the dealership advising me the car I inquired about was in great condition, and she didn't see any damage at all on the car. I replied back that we must be looking at 2 different cars, because I had just left the lot and the car had quite a bit of damage. This car would have to be taken to a body and paint shop immediately. She replied back that she thought I was inquiring about the red Tiburon, and it had been sold earlier that day. Really??? I don't know if she is aware of how cars.com works. But when you inquire about a specific car, your questionnaire, has a picture of the car and the vin number on it. I wouldn't recommend this dealership, but if you do want to take a chance, at least ask for Aaron, he was somewhere close to honest about the car. Hopefully he won't be busy helping another customer, AKA moving stickshift cars around so she can take picture's of cars to post on cars.com that she's easily confused about the color or condition of it. 4 hours down and 4 hours back. At least we did have a good dinner, after crossing back across the stateline into WV. Good Luck
I would first like to apologize that you had to travel this long distance and have this happen to you. Second we will be looking into this so that th...is type of behavior doesn't happen in the future. Again our apologize.
I stopped at lbs and the sales lady Arlena was great she showed me every Honda they had the owner put a new battery in because the one it had was bad she... didn't hid anything I will go back if I have to hopefully I wont wreck this car. But shes a assette to lbs we appreciate her help and honesty and we thank owner for the new battery. Her boyfriend even bought my wreck Honda which helps me a lot.
It was our pleasure to help you and please don't hesitate to come back so we can help you find your next car. Thank you.
We have bought 2 cars in the past year from LBSi Auto and absolutely love them. My wife and I just bought a 2002 Ford F-150 last week and it is great in... the snow. I will be recommending these guys to my friends in the future. Thanks Arlene.
Thank you for the review and we take great pride in helping our customers find the right vehicle. Please come again.