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Wilson County Hyundai

(1,238 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 13 awards
2018 state dealer award 2017 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilson County Hyundai from DealerRater.

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Awesome dealership

Bobby made the car buying process very easy!!! Super knowledgeable guy and friendly. I love my new sonata. 10/10 recommend shopping at Wilson county Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lying Finance man

While doing the financing, I asked about using State Farm. He said State Farm doesn’t offer Gap Insurance. That is a LIE!! Not only does State Farm offer Gap Insurance, they DON’T charge for it. I’m still waiting to get my REFUND for the Gap Insurance.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sam, I am sorry you had a bad experience. The Finance person you dealt with is new to the Finance department and comes out of our Chevy Sales department. We have been putting him through continuous training since he started in this job and one of our key tenants is transparency and honesty. Additionally, it is impossible and it would be incorrect to say that we know what another company is willing to do at any given time. We will address this issue internally with training and I will make sure you get a 100% refund of any gap policy. I appreciate the review and I hope that we can earn your trust again. Paine Bone

Best car buying experience!

I recently purchased a used vehicle from Wilson County Hyundai and it was a great experience! There were no high pressure salesmen, and everyone was friendly and nice to work with. I love my "new to me" Santa Fe, and I'll definitely go back when the time comes to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership

I had thought about buying a new car but I didn’t know whether I wanted another SUV or a car. I stopped by Wilson County Hyundai just to look. I had an awesome young man show me some of the 2019 models. I ended up buy a 2019 Hyundai Sonata Limited. I love it! I will refer anyone looking for a new vehicle to see Bobby Raines at Wilson County Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Dealership

Visited several dealerships around the middle TN area while researching our next new car purchase. Rob Crockett was an absolute pleasure to work with. Courtland Styles was also incredibly knowledgeable and accommodating. Management, specifically Louis, was also extremely helpful. We will gladly be back next time we’re in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people

This is the second time I have buy a new car from them. They always make sure you are happy with the service and car you buy from before you leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Replacement Used Car Purchase

In the past we had purchased several Honda cars from a car dealer in Nashville. When my wife's Honda Accord's A/C went out after 10 years, we needed to replace her car. Having heard of Wilson County Hyundai via the Coleman and Company show, we decide to check out the Hyundai brand. We had looked at and tried the Elantra and Sonata here earlier in the year, but decided not to purchase at that time. When we came in this time, we specifically wanted to have Bobby Raines assist us, as he assisted us previously. We had checked out the cars we wanted to look at on the dealerships webpage, and had our list available. One car was already sold, and one was out, the final one was available, and we were able to test drive it within a short time of arriving at the dealership. The 2013 Sonata met my wife's needs with a working radio and air conditioner. It had an abundance of leg room for my oversized legs on the passenger side. With our being able to pay cash for the car, we were able to complete the sales process, and drive home with the new Sonata within an hour and a half of getting to the lot. Everyone we dealt with was very pleasant, courteous, and helpful throughout the whole process of purchasing the car. When it come's time to replace my SUV, we will start our search here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and treatment as always!

Just bought my 3rd Hyundai from Wilson Co. Hyundai and they never disappoint. Most of the time buying a car isn't pleasant, and these folks always make it smooth and painless. I appreciate the way they deal with me and I never feel pressured to do anything. Top notch as usual!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great deal

I spent months contemplating and searching my options for a smaller vehicle. I searched many dealerships. I returned to Wilson County Hyundai because Rob Crocket was so knowledgable and professional. He was able to get me a good trade in value for my Yukon and helped the day go smoothly. I highly recommend this salesman and dealership. I am really enjoying my new Hyundai Santa Fe that was a great deal being a demo car. I will definitely b back to purchase a car for my daughter when she is 16.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai Santa Fe

Lisa was my sales rep and I have to say it was the best experience I have ever had in purchasing a vehicle. Not pushy and was very upfront and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.