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Ford of Cookeville

(1,564 reviews)
Visit Ford of Cookeville
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2025 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (877) 284-0944 (877) 284-0944
Used (888) 267-1048 (888) 267-1048
Service (888) 309-4905 (888) 309-4905

Inventory

See all 280 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2009.
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community.
Commitment to customer care at Ford of Cookeville doesn't stop with your vehicle purchase.

Service center

Phone number (888) 309-4905

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Cookeville from DealerRater.

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Ford Lincoln of Cookeville was great!

Ford Lincoln of Cookeville was great! Everyone was so nice and very professional. I will be making all of my future purchases there from now on.

Ford Lincoln of Cookeville was great!

Ford Lincoln of Cookeville was great! Everyone was so nice and very professional. I will be making all of my future purchases there from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I just purchased a car with Cameron and I can confidently

I just purchased a car with Cameron and I can confidently say it was the best car buying experience I’ve ever had. He was absolutely fantastic—so personable, patient, and knowledgeable. What really stood out was how he wasn’t pushy at all. He made me feel comfortable and genuinely listened to what I was looking for. I truly felt like he had my best interest in mind throughout the entire process. If you’re looking for someone who makes the car buying experience enjoyable and stress-free, Cameron is your guy!

I just purchased a car with Cameron and I can confidently

I just purchased a car with Cameron and I can confidently say it was the best car buying experience I’ve ever had. He was absolutely fantastic—so personable, patient, and knowledgeable. What really stood out was how he wasn’t pushy at all. He made me feel comfortable and genuinely listened to what I was looking for. I truly felt like he had my best interest in mind throughout the entire process. If you’re looking for someone who makes the car buying experience enjoyable and stress-free, Cameron is your guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Kept us informed thought the entire process.

Kept us informed thought the entire process. Did everything they said and at the price they said, the entire process was fantastic. I would use them again!

Kept us informed thought the entire process.

Kept us informed thought the entire process. Did everything they said and at the price they said, the entire process was fantastic. I would use them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent job great and talented people with great

Excellent job great and talented people with great working skills and knowledge. Working in a timely manner to take care of what my car needs

Excellent job great and talented people with great

Excellent job great and talented people with great working skills and knowledge. Working in a timely manner to take care of what my car needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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If it takes 25 words to explain your service then it must

If it takes 25 words to explain your service then it must be very sorry service. I tried to tell you my service was excellent

If it takes 25 words to explain your service then it must

If it takes 25 words to explain your service then it must be very sorry service. I tried to tell you my service was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I purchased my car there and I get it serviced there- I

I purchased my car there and I get it serviced there- I have had nothing but the best in help with both departments! Everyone is so nice, helpful and efficient!

I purchased my car there and I get it serviced there- I

I purchased my car there and I get it serviced there- I have had nothing but the best in help with both departments! Everyone is so nice, helpful and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine maintenance check ,oil change, tires rotated and

Routine maintenance check ,oil change, tires rotated and fluids checked. Quickly had the car in service and started with everything that needed to be done.

Routine maintenance check ,oil change, tires rotated and

Routine maintenance check ,oil change, tires rotated and fluids checked. Quickly had the car in service and started with everything that needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford taking care of my Ford, excellent.

Ford taking care of my Ford, excellent.Pick up and deliver, done on time . People who care that the job is done right.I will return for service

Ford taking care of my Ford, excellent.

Ford taking care of my Ford, excellent.Pick up and deliver, done on time . People who care that the job is done right.I will return for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional and friendly, kept me in the loop and gave a

Professional and friendly, kept me in the loop and gave a good estimate of the time needed and did not speak over or under my head.

Professional and friendly, kept me in the loop and gave a

Professional and friendly, kept me in the loop and gave a good estimate of the time needed and did not speak over or under my head.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very efficient and professional.

Very efficient and professional. The service rep was very helpful. He kept me fully informed on the process the charges, potential and possible. Very good company.

Very efficient and professional.

Very efficient and professional. The service rep was very helpful. He kept me fully informed on the process the charges, potential and possible. Very good company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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See all 1564 reviews