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I purchased a Mini Van in which the salesman Miles assured me that the center row of seats was easily and quickly removable. This is the main reason I... purchased this specific vehicle from Kia on West Sahara. I explained to him that I would be using it for Uber and purchasing and reselling furniture with it. that is the reason the center row of seats had to be easily removed. I needed as much space to make room for the pieces of furniture I would be transporting. This is half of my income along with Uber and other apps I drive for. The only help Joe the floor manager gave me after I had purchased the van is he confirmed the seats could not be removed for they were bolted down. He stated that he has been working there many years and was very familiar in all of Kias products. I made the error of taking his word for it. Never believe what a car salesperson tells you. Well when I attempted to remove the seats it could not be done. He deliberately misinformed me as any typical dishonest car salesman so often does. I phoned the Kia numerous times only to get no where. I spoke with Joe the floor manager who did nothing but give me the runaround. He continued to give me the same ridiculous story that he needed to speak with Miles about what had taken place, in order to present it to the general manager. Every time I phone him its the same lie, he hasn't seen him, nor does he know his phone number. This has gone on for days. This car dealership is the typical one where they will screw you in any way they can in order to make the sale, and the sales people will say and do whatever it takes to get their commission. Since this vehicle is of no use to me I am forced to trade it in and take a substantial loss. The loss I shall attempt to recover by taking Kia to small claims court. I would steer clear of this dealership.
Go somewhere else! These people are a rip off and no help to customers. They cost 6-8 grand more then Towbin Kia then call you a liar when you tell them... that and have the proof to prove it. I made the mistake of not looking at their reviews first don't be like me! They can't put in a phone number propery. I fixed it before signing any paperwork twice and then tried 2 more times but still haven't received the "free" lojack information. They don't even return your phone calls and lie saying we did but it wouldn't go through but when we call they have no problem receiving ours. I felt pressured especially when he got frustrated with me wanting a certain color. This was my first car purchase and they ruined it for me. I love kia but won't recommend findlay kia to anyone and if the company likes to employee people like this might not recommend kia either.
I was debating between a Hyundai and a Kia. After going to Findlay Kia and seeing the car a decision was made. Also the staff was awesome, not pushy and... very helpful. I have a couple friends who are on the market, I will send them to Findlay Kia
The shopping and buying process was thorough but fast. No haggling, waiting. Just up front honesty and a good deal. They are knowledgeable and found me... the car I wanted - the car I needed.
Kristina in the shop and the shop staff make me feel so comfortable to always wanna stick to purchasing kia cars!! Thank you so much for that!!
The used Sorento is the second Kia in our family. Kia is so much car for the money! James M. sold us both vehicles. The process was easy and the warranty... and services with CPO vehicles is the best. This won’t be our last Kia and we’ll always use Findlay Kia!
Brian was good not pushy besides getting me to run my credit. Did a good price firing me to a price and trade in process was easy
I was amazed that I spent under 2 hours at Findlay Kia. Travis P was awesome, as well the 2 gentlemen that assisted me in finalizing my sale.
Great thanks to Tommy for selling me the kia niro. Super simple process extra friendly staff. The best car buying experience. Thanks again and keep up... the good work.
Mike from the service deaprtment is the best! Kia’s warranty coverage is unbeateable! I highly recommend KIA autonation to future automobile customers.... You can never go wrong with KIA