Reviews
A nice people and place to do business with them.
A nice people and place to do business with them. Mr. Cisneros and Mr. Velazquez went the extra mile for me. Highly recommend !
A nice people and place to do business with them.
A nice people and place to do business with them. Mr. Cisneros and Mr. Velazquez went the extra mile for me. Highly recommend !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Guillermo, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care! David Amaya General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com
Avoid Gillman!
Avoid Gillman! They are the worst dealership in San Antonio in every way. Maybe some people have lucked out and been OK, but many more have not.
Avoid Gillman!
Avoid Gillman! They are the worst dealership in San Antonio in every way. Maybe some people have lucked out and been OK, but many more have not.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe Mack, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (210) 651-9345. David Amaya Sales Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com
There are trustworthy places to buy a car in San Antonio
There are trustworthy places to buy a car in San Antonio but not Gillman Subaru.
There are trustworthy places to buy a car in San Antonio
There are trustworthy places to buy a car in San Antonio but not Gillman Subaru.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Willow, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Gillman Subaru San Antonio, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (210) 651-9345 to discuss ways we can better serve you in the future. David Amaya Sales Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com
BEWARE GILLMAN SUBARU: They botched my 30K mile
BEWARE GILLMAN SUBARU: They botched my 30K mile transmission maintenance service by leaving the fill and drain plug loose causing a leak. Fathom that. I was left with a mess and $170. out-of-pocket for the diagnosis and repair. For over a month I have tried to get Gillman to reimburse me, but they do not even bother to return my calls. I contacted the national service line with no luck, case # 250303-2101744. I finally went to the Gillman Subaru dealership weeks ago. The service representative, Marissa Carreon, said the service manager told her to inform me that “the check was in the mail”.
BEWARE GILLMAN SUBARU: They botched my 30K mile
BEWARE GILLMAN SUBARU: They botched my 30K mile transmission maintenance service by leaving the fill and drain plug loose causing a leak. Fathom that. I was left with a mess and $170. out-of-pocket for the diagnosis and repair. For over a month I have tried to get Gillman to reimburse me, but they do not even bother to return my calls. I contacted the national service line with no luck, case # 250303-2101744. I finally went to the Gillman Subaru dealership weeks ago. The service representative, Marissa Carreon, said the service manager told her to inform me that “the check was in the mail”.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for leaving us feedback regarding your experience. We are glad we were able to assist you in this matter and refund you the $170. Thank you for choosing Gillman, take care and have a great day. Michael Drexel Service Manager Gillman Subaru San Antonio (210) 651-9345 ssaservice@gillmanauto.com
After about six weeks of harassment with “the checks in the mail” type responses, I had to resort to outing Gillman on social media. It was mailed to the wrong address on top of everything.
Got mislead by a honda Civic they were selling.
Got mislead by a honda Civic they were selling. Seems perfectly fine on their listing only to find out that that battery is dead and they wanted me to pay for the replacement and add it to the financing. Very disappointed
Got mislead by a honda Civic they were selling.
Got mislead by a honda Civic they were selling. Seems perfectly fine on their listing only to find out that that battery is dead and they wanted me to pay for the replacement and add it to the financing. Very disappointed
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for taking the time to leave us your feedback regarding your experience with us. We regret to hear that you are dissatisfied with your vehicle, however the condition of this vehicle was disclosed at the time of purchase. We apologize for any inconveniences you have experienced. Take care and have a great day. David Amaya Sales Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com
Hannah was a great salesperson and answered all my
Hannah was a great salesperson and answered all my questions over the phone. I love my BRZ
Hannah was a great salesperson and answered all my
Hannah was a great salesperson and answered all my questions over the phone. I love my BRZ
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Xavier L, thank you for taking the time to leave a review for us at Gillman Subaru San Antonio. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! David Amaya General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com
Everyone was so nice and experienced, they all went above
Everyone was so nice and experienced, they all went above and beyond to help me with my purchase. I will definitely be back again.
Everyone was so nice and experienced, they all went above
Everyone was so nice and experienced, they all went above and beyond to help me with my purchase. I will definitely be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, and friendly service from everyone involved.
Fast, and friendly service from everyone involved. Great overall environment to buy a car at.
Fast, and friendly service from everyone involved.
Fast, and friendly service from everyone involved. Great overall environment to buy a car at.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They went above and beyond to make this deal happen.
They went above and beyond to make this deal happen. Josh even helped transfers items we needed from the old car to new in the heat. He was polite and concerned. This sale does not happen without all the work Joshua Gutierrez put into it.
They went above and beyond to make this deal happen.
They went above and beyond to make this deal happen. Josh even helped transfers items we needed from the old car to new in the heat. He was polite and concerned. This sale does not happen without all the work Joshua Gutierrez put into it.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The personal were friendly and knowledgeable.
The personal were friendly and knowledgeable. Great communication and found the exact vehicle we were looking for. Great buying experience.
The personal were friendly and knowledgeable.
The personal were friendly and knowledgeable. Great communication and found the exact vehicle we were looking for. Great buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wpryan, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day! David Amaya General Manager Gillman Subaru San Antonio (210) 651-9345 ssasales@gillmanauto.com