Auto Leader

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Auto Leader Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 4:00 PM

Tuesday

9:00 AM - 4:00 PM

Wednesday

9:00 AM - 4:00 PM

Thursday

9:00 AM - 4:00 PM

Friday

9:00 AM - 4:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2009

Welcome to Autoleader. Be sure to visit our virtual showroom of inventory available for purchase. There you will see det

...

ailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 6207 Reisterstown Rd and are available by phone at 410-960-5487 . You can also get driving directions and hours of service from our user friendly website.

"USAA CERTIFIED DEALER, 3 Day Money Back Guarentee! Tons of customer reviews!!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
135 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 1, 2019

    I called David on a Tuesday and expressed to him my seriousness of a TDI they had on the lot. Due to my 2-1/2 hour drive, they allowed me to put $500 down... to hold it. I went the following Friday to look at it. Took it for a test drive to where we could get to highway speeds. The salesman was Jeremy and he answered all questions I had and was very polite. The VW Warranty was the biggest seller for me. David and Jeremy made this a wonderful experience for me and I WILL BE BACK in the future. Thank you, Autodealer!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 30, 2019

    Found a used car on Cars.com that looked good. Placed car On Hold that day. Notified later that the vehicle had been damaged on their lot!? A week... later and there has been no follow-up. I don't know if this car even exists. Seems very sketchy.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • March 6, 2018

    I recently bought a Honda Accord EX 2014 with Leather from Autoleader. The car was exactly the same as they described. The deal was closed soon and the... car is running good. I would recommend Autoleader.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2019

    I have purchased many used cars over the years and this was by far the most pleasant experience I have had. Low pressure salesperson (Jeremy) who answered... all of my questions in an open and honest manner remained patient with me throughout the decision making process. The sales manager (David) was also available when I needed further information. Everything about the process, from the test drive all the way through the purchase was smooth, comfortable and completely open. I can honestly say that despite living 60 miles from AutoLeader, this will be my preferred dealership moving forward. I cannot imagine buying elsewhere after such a positive and professional experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2018

    My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I... left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2018

    Just purchased a used F150. Got what I consider a really good deal. Salesman Mark was pleasant to work with. Would definitely recommend them to anyone... looking to buy.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 10, 2018

    Great experience here. I unexpectedly had to find a replacement vehicle in a short time. I came into Autoleader with a clear view of the car I wanted and... Dave and Mark made it very easy to see and test drive. While they of course advertised the highlights of my future car, they were never pushy or impatient. I was quite impressed with the business and want to share a few anecdotes about what I saw. 1.Many of their cars seem to be decent, recent models bought at auction, relatively new vehicles just off a 3 year lease, etc. They state explicitly that they don't deal in lemons, salvaged vehicles, or vehicles with other questionable history. What I saw backs this up. 2. They are up front about the cars and don't react poorly if you have questions or concerns. I questioned about some sound coming from the breaks during my test drive, which they assured me was just due to the car having been sitting on the lot for a while and would go away after an hour or two of driving. They were correct, but to assure me, they wrote into the sale that if it did turn into a problem, they would fix it free of charge. 3. They care about efficiency and customer service. My car needed a new wiper blade before I left and the parts supplier brought the wrong model of blade. Clearly this was not Autoleader's fault, but they still apologized and worked to minimize whatever wait time happened. I only mention this as it's evidence that they care about the customer experience. My car is still pretty new to me, but so far so good. I'd recommend this place to my friends in the area or anyone looking for a used car at a good price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 9, 2018

    I recently purchased the used 2014 Lexus RX 350. This is the 6th car I’ve purchased from Auotoleader. In this case, as in all the others, the car was fairly... priced, given fair value for trade-in, no pressure to make purchase. They stand behind their products and the car’s features and condition have always been accurately described. Transaction was handled quickly and professionally. Might not have the greatest looking show room but their lower overhead is reflected in their pricing. Highly recommend Auotoleader. The fact I continue to deal with them after 5 cars and 15 years I think speaks for itself.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2018

    Mark was our sales person and David worked the finance deal. Both were very friendly and helpful as we bought a car for our 20 year old son. David worked... hard to find a deal that worked for us. I was very pleased with our experience. I would recommend this place to anyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 18, 2018

    Great service, trustworthy staff. I did not ended up buying the car, since I decided on a different direction, but deposit was returned with no incident.... Would recommend to others as trustworthy organization.

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
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