Porsche Austin

Contact seller

Select a Salesperson (optional)

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

3.4
(150 reviews)
Visit Porsche Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (866) 754-8423 (866) 754-8423
Used (888) 218-8079 (888) 218-8079
Service (888) 263-7191 (888) 263-7191

Inventory

See all 53 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2016.
The best selection of Porsche vehicles in Austin Texas. Whether you are looking for a new or used vehicle we've got you covered and if we don't have it we will find it for you.
Porsche There is No Substitute

Service center

Phone number (888) 263-7191

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 32 employees View less employees

Reviews

3.4
(150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Austin from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

Receptionist Allison Mayuex is Terrible

Receptionist Allison Mayuex is extremely rude, crass and derogatory. Had a terrible experience speaking with her and she needs an education on mannerisms 101. Overall just a bad representation of the company. She's only there to tarnish the porsche brand. If I were the supervisor I would immediately fire her.

Dealer response

Tiffany, Please know that we take your review very seriously and would appreciate the chance to speak with you regarding any interaction that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

1.0

Had a terrible experience at the the dealership.

Had a terrible experience at the the dealership. Receptionist Allison Mayuex is extremely rude, crass and derogatory. She needs an education on mannerisms 101. Overall just a bad representation of the company. She's only there to tarnish the porsche brand. If I were the supervisor I would immediately fire her. We didn't buy a car because of her. Such a major disappointment.

Dealer response

Tiffany, Please know that we take your review very seriously and would appreciate the chance to speak with you regarding any interaction that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

1.0

After purchase, expect poor to no communication.

After purchase, expect poor to no communication. I purchased a 2017 "Certified Used" 911 Targa 4S from Austin Porsche. On the day of purchase, the dealership agreed to replace the clear bra on the vehicle (it was scuffed, faded, and cloudy). One week later after hearing nothing from 2 emails to my sales associate, I called and was told "paint had come off the car while removing the bra, and the front end of the car needs to be repainted"... 3 weeks after purchase, with me always calling them - never receiving proactive feedback (so frustrating), I received the vehicle back. (Strike 1). At the time of purchase, I paid $2,000 for the "Porsche Driving Experience" at COTA Speedway, an exciting time for any Porsche owner. My vehicle had to be inspected prior to the racing event day, and of course, the "Certified Porsche" failed the inspection... how does that happen with a $135,000.00 vehicle that just went through a 180 point thorough inspection? The vehicle went back into the shop, and of course, the racing day was missed. (Strike 2). At this point, the entire experience of owning this new amazing machine has been nothing but stress and disappointment... I no longer even trust the vehicle and the dealerships' lack of care and almost complete disregard have ruined the experience. 2 months into the nightmare I call my sales associate and ask him about trading in the 911 on a new Porsche SUV... he completely understands and will get back with me. I never receive a return call. (Strike 3). A week or so later I text my sales associate and ask if he has any of the original photos of the vehicle I could use - I'm selling the car. He never replies. The experience at this point is so bad I just want to be done - I call an auto broker I've previously dealt with and sell the car for $105,000.00. A $30,000 lesson on my end - hoping to save you the same horrible experience I received in all regards at Porsche Austin.

Dealer response

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your 2022 Porsche 911 Targa 4S and the services that you received. Can you please contact me at your earliest convenience? I appreciate your time. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

1.0

After purchase, expect poor to no communication.

I purchased a 2017 "Certified Used" 911 Targa 4S from Austin Porsche. On the day of purchase, the dealership agreed to replace the clear bra on the vehicle (it was scuffed, faded, and cloudy). One week later after hearing nothing from 2 emails to my sales associate, I called and was told "paint had come off the car while removing the bra, and the front end of the car needs to be repainted"... 3 weeks after purchase, with me always calling them - never receiving proactive feedback (so frustrating), I received the vehicle back. (Strike 1). At the time of purchase, I paid $2,000 for the "Porsche Driving Experience" at COTA Speedway, an exciting time for any Porsche owner. My vehicle had to be inspected prior to the racing event day, and of course, the "Certified Porsche" failed the inspection... how does that happen with a $135,000.00 vehicle that just went through a 180 point thorough inspection? The vehicle went back into the shop, and of course, the racing day was missed. (Strike 2). At this point, the entire experience of owning this new amazing machine has been nothing but stress and disappointment... I no longer even trust the vehicle and the dealerships' lack of care and almost complete disregard have ruined the experience. 2 months into the nightmare I call my sales associate and ask him about trading in the 911 on a new Porsche SUV... he completely understands and will get back with me. I never receive a return call. (Strike 3). A week or so later I text my sales associate and ask if he has any of the original photos of the vehicle I could use - I'm selling the car. He never replies. The experience at this point is so bad I just want to be done - I call an auto broker I've previously dealt with and sell the car for $105,000.00. A $30,000 lesson on my end - hoping to save you the same horrible experience I received in all regards at Porsche Austin.

Dealer response

Jeff, We take our customer feedback very seriously and would like the opportunity to learn more about your 2022 Porsche 911 Targa 4S and the services that you received. Can you please contact me at your earliest convenience? I appreciate your time. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

1.0

Very little communication it's like there were not...

Very little communication it's like there were not interested just played around terrible service

Dealer response

Hello, Thank you for providing us with your feedback. We would love to speak with you regarding communication with our staff during your recent visit. Can you please reach out to me directly so we can discuss this further? Thank you. Porsche of Austin Christian Ames General Sales Manager 512-371-1155

5.0

Excellent Service from the Service Department

Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I will be back for service, and when the time comes, for another Porsche. Thank You so very much! Jess Johnson

Dealer response

Thank you for the exceptional review, Jess. We understand that there are many local dealerships to choose from and are elated that you continue to choose us. Thank you for your confidence in the Porsche Austin team to service your 992 Turbo S. We look forward to welcoming you back next time. Porsche of Austin James Purpura Service Manager 512-483-7953

5.0

Absolutely amazing customer service! I brought my 992...

Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I will be back for service, and when the time comes, for another Porsche. Thank You so very much! Jess Johnson

Dealer response

Hi Jess, We are pleased that our Service Department could make your journey worthwhile. At Porsche Austin we appreciate your business and we look forward to seeing you again.

Consumer response

It's the people like James and Adam that make an outstanding dealership. Happy New Year!

1.0

I we’ll never recommend buying a car from this dealersI...

I we’ll never recommend buying a car from this dealers I purchased used Cadillac CT6 2019 From Chicago they shipped car to me All the from Texas They never check the car if it needs anything Once I got my car Oil change was at 20% Took car to Cadillac dealership For brake noises. And car needs brakes and rotors front and back +oil change Cost me $2k Plus car price was $51k They never answered my phone calls after buying this car Title taking to long for them to process Even after I told finance manager To do expedite title process I DONT RECOMMEND ANY KNE BUY FROM THEM OUT OF STATE They we’ll never check the car before sell to a customers

Dealer response

Hi Alex, Thank you for bringing your recent car-buying experience to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Porsche of Austin Christian Ames General Sales Manager

1.0

Purchased Cadillac CT6

I we’ll never recommend buying a car from this dealers I purchased used Cadillac CT6 2019 From Chicago they shipped car to me All the from Texas They never check the car if it needs anything Once I got my car Oil change was at 20% Took car to Cadillac dealership For brake noises. And car needs brakes and rotors front and back +oil change Cost me $2k Plus car price was $51k They never answered my phone calls after buying this car Title taking to long for them to process Even after I told finance manager To do expedite title process I DONT RECOMMEND ANY KNE BUY FROM THEM OUT OF STATE

Dealer response

Ali, thank you for reaching out about the title for your Cadillac CT6. I would appreciate the opportunity to look into your concerns further. Please contact me directly if you have not already.- Porsche of Austin, Christian Ames, General Sales Manager,512-371-1155

5.0

I've purchased two Porsche's from these folks and will...

I've purchased two Porsche's from these folks and will continue to do so. The service and professionalism is top notch. Faced with a delivery foul-up (it's not the old Fed-Ex) Service Manager James Purpura performed a bit of magic and was able to accommodate my scheduled appointment. The waiting area at the dealership is very comfortable, all the staff were very friendly and focused on customer service.

Dealer response

Kevin, thank you for taking the time to write about your experience. We are happy to hear James and our team communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

Dealer response

Kevin, thank you for taking the time to write about your experience. We are happy to hear James and our team communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

See all 150 reviews