Porsche Austin

2.3
(154 reviews)
Visit Porsche Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (866) 754-8423 (866) 754-8423
Used (888) 218-8079 (888) 218-8079
Service (888) 263-7191 (888) 263-7191

Inventory

See all 60 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2016.
The best selection of Porsche vehicles in Austin Texas. Whether you are looking for a new or used vehicle we've got you covered and if we don't have it we will find it for you.
Porsche There is No Substitute

Service center

Phone number (888) 263-7191

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 32 employees View less employees

Reviews

2.3
(154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Austin from DealerRater.

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2.0

Was interested in a used Panamera.

Was interested in a used Panamera. When I inquired, they said the car needs to go through an inspection but is ok to test drive, look at, etc. When I arrived, there was some party going on, no parking or anything, then was advised that I would need to come back to drive it because there were concerns about the brakes or something. It seemed like a line of xx as the sales guy was working with another customer at the same time, plus they had this party going on and probably didn't want customers to interfere. Anyway, I was contacted and advised I wasn't interested. I was contacted again and said they were certifying it, and I should make an offer after I advised it was overpriced. I was then advised they were doing $8K of work. Low and behold, they were INCREASING the price of the car, so clearly they want me to foot the bill for stuff they probably are not even doing or have overstated the repair price. Why would someone pay more after they already said it was overpriced. So weird..... Overall the sales person was nice, but stay away from this dealership's shenanigans.

2.0

Was interested in a used Panamera.

Was interested in a used Panamera. When I inquired, they said the car needs to go through an inspection but is ok to test drive, look at, etc. When I arrived, there was some party going on, no parking or anything, then was advised that I would need to come back to drive it because there were concerns about the brakes or something. It seemed like a line of xx as the sales guy was working with another customer at the same time, plus they had this party going on and probably didn't want customers to interfere. Anyway, I was contacted and advised I wasn't interested. I was contacted again and said they were certifying it, and I should make an offer after I advised it was overpriced. I was then advised they were doing $8K of work. Low and behold, they were INCREASING the price of the car, so clearly they want me to foot the bill for stuff they probably are not even doing or have overstated the repair price. Why would someone pay more after they already said it was overpriced. So weird..... Overall the sales person was nice, but stay away from this dealership's shenanigans.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

First off, I would not trust a word from the Pre-Owned

First off, I would not trust a word from the Pre-Owned Director, Ish Chowdhury. After three years, they still owe me money from damages due to their negligence. The CPO Cayenne I purchased never should have been CPO'd. They're very friendly until after you buy the car. Then they'll ghost you if you're not local to Austin, TX or out-of-state. I bought a used CPO Cayenne from Porsche Austin sight unseen in July 2020. Paid for the vehicle to be delivered via enclosed trailer. The delivery driver took so many photos of scratches in the paint and dings on the window trim the sales person never notified me about. First 4 hours owning the car after it was delivered, it started to heavy downpour. I was driving and water leaked into the headliner, down the A pillar, and on to my foot. The headliner was completely ruined. Lucky I was next to Porsche of Rockville. A technician took apart the headliner and told me NONE of the roof drain plugs were connected. Porsche Austin agreed to pay for damages for a new headliner, but after two years I have not received a check. Porsche North America customer service also has been involved and even they can barely reach anyone to talk to at this dealership. I would take your money else where.

1.0

First off, I would not trust a word from the Pre-Owned

First off, I would not trust a word from the Pre-Owned Director, Ish Chowdhury. After three years, they still owe me money from damages due to their negligence. The CPO Cayenne I purchased never should have been CPO'd. They're very friendly until after you buy the car. Then they'll ghost you if you're not local to Austin, TX or out-of-state. I bought a used CPO Cayenne from Porsche Austin sight unseen in July 2020. Paid for the vehicle to be delivered via enclosed trailer. The delivery driver took so many photos of scratches in the paint and dings on the window trim the sales person never notified me about. First 4 hours owning the car after it was delivered, it started to heavy downpour. I was driving and water leaked into the headliner, down the A pillar, and on to my foot. The headliner was completely ruined. Lucky I was next to Porsche of Rockville. A technician took apart the headliner and told me NONE of the roof drain plugs were connected. Porsche Austin agreed to pay for damages for a new headliner, but after two years I have not received a check. Porsche North America customer service also has been involved and even they can barely reach anyone to talk to at this dealership. I would take your money else where.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We take your feedback seriously, and I would like to discuss your concerns regarding your experiences here at Porsche Austin and the reimbursement you have mentioned. Please send me an email with your preferred contact information to discuss this further. Thank you, Porsche Austin Christian Ames General Sales Manager 512-371-1155

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5.0

I won the lottery

Miss Karla of Porsche was a beautiful person made my car experience like a dream. It was like I won the lottery. Thanks for everything

5.0

I won the lottery

Miss Karla of Porsche was a beautiful person made my car experience like a dream. It was like I won the lottery. Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you, Lakita, for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Porsche Austin. Have a wonderful day.

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1.0

I purchase a used Range Rover for this dealership and I

I purchase a used Range Rover for this dealership and I had a real disappointment experience. After I signed on the loan documents the salesman walk me to the car, told that they ordered the original Range Rover windshield ( it was cracked) and it will take about 3 weeks and I don’t have to worry because they are a reputable dealership. I agreement and drove home the next day I realize that a few think missing in the car (the center consul fridge and the rear trunk privacy cover). I called the salesman and he said let me check and I will get back to you. I never received a callback. I called again after a few days and he told me that they can’t find it and there is nothing they can do. I tried to to argue but he didn’t care anymore because the deal is done. Back to the windshield. I called after 3 weeks to check on the windows and the salesman told, he Can send some someone to my house to replace it, i said but, ok but you have the original Range Rover windshield correct And then I learned that I’ve been screwed one more time. Long story short, they lie, and they said they never promise anything. That was the worst experience I had with my car from “reputable” Dealership

1.0

I purchase a used Range Rover for this dealership and I

I purchase a used Range Rover for this dealership and I had a real disappointment experience. After I signed on the loan documents the salesman walk me to the car, told that they ordered the original Range Rover windshield ( it was cracked) and it will take about 3 weeks and I don’t have to worry because they are a reputable dealership. I agreement and drove home the next day I realize that a few think missing in the car (the center consul fridge and the rear trunk privacy cover). I called the salesman and he said let me check and I will get back to you. I never received a callback. I called again after a few days and he told me that they can’t find it and there is nothing they can do. I tried to to argue but he didn’t care anymore because the deal is done. Back to the windshield. I called after 3 weeks to check on the windows and the salesman told, he Can send some someone to my house to replace it, i said but, ok but you have the original Range Rover windshield correct And then I learned that I’ve been screwed one more time. Long story short, they lie, and they said they never promise anything. That was the worst experience I had with my car from “reputable” Dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks for the review, your feedback is truly appreciated. We aim to provide the best service for our customers and would like to learn more about your experience. Please reach out to us directly so we can further discuss this. It's our hope to welcome the opportunity to provide you with excellent service in the future. Thank you, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

Consumer response

I tried to reach you. You are unreachable.

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1.0

Receptionist Allison Mayuex is Terrible

Receptionist Allison Mayuex is extremely rude, crass and derogatory. Had a terrible experience speaking with her and she needs an education on mannerisms 101. Overall just a bad representation of the company. She's only there to tarnish the porsche brand. If I were the supervisor I would immediately fire her.

1.0

Receptionist Allison Mayuex is Terrible

Receptionist Allison Mayuex is extremely rude, crass and derogatory. Had a terrible experience speaking with her and she needs an education on mannerisms 101. Overall just a bad representation of the company. She's only there to tarnish the porsche brand. If I were the supervisor I would immediately fire her.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Tiffany, Please know that we take your review very seriously and would appreciate the chance to speak with you regarding any interaction that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

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1.0

Had a terrible experience at the the dealership.

Had a terrible experience at the the dealership. Receptionist Allison Mayuex is extremely rude, crass and derogatory. She needs an education on mannerisms 101. Overall just a bad representation of the company. She's only there to tarnish the porsche brand. If I were the supervisor I would immediately fire her. We didn't buy a car because of her. Such a major disappointment.

1.0

Had a terrible experience at the the dealership.

Had a terrible experience at the the dealership. Receptionist Allison Mayuex is extremely rude, crass and derogatory. She needs an education on mannerisms 101. Overall just a bad representation of the company. She's only there to tarnish the porsche brand. If I were the supervisor I would immediately fire her. We didn't buy a car because of her. Such a major disappointment.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tiffany, Please know that we take your review very seriously and would appreciate the chance to speak with you regarding any interaction that did not meet your expectations. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

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1.0

After purchase, expect poor to no communication.

I purchased a 2017 "Certified Used" 911 Targa 4S from Austin Porsche. On the day of purchase, the dealership agreed to replace the clear bra on the vehicle (it was scuffed, faded, and cloudy). One week later after hearing nothing from 2 emails to my sales associate, I called and was told "paint had come off the car while removing the bra, and the front end of the car needs to be repainted"... 3 weeks after purchase, with me always calling them - never receiving proactive feedback (so frustrating), I received the vehicle back. (Strike 1). At the time of purchase, I paid $2,000 for the "Porsche Driving Experience" at COTA Speedway, an exciting time for any Porsche owner. My vehicle had to be inspected prior to the racing event day, and of course, the "Certified Porsche" failed the inspection... how does that happen with a $135,000.00 vehicle that just went through a 180 point thorough inspection? The vehicle went back into the shop, and of course, the racing day was missed. (Strike 2). At this point, the entire experience of owning this new amazing machine has been nothing but stress and disappointment... I no longer even trust the vehicle and the dealerships' lack of care and almost complete disregard have ruined the experience. 2 months into the nightmare I call my sales associate and ask him about trading in the 911 on a new Porsche SUV... he completely understands and will get back with me. I never receive a return call. (Strike 3). A week or so later I text my sales associate and ask if he has any of the original photos of the vehicle I could use - I'm selling the car. He never replies. The experience at this point is so bad I just want to be done - I call an auto broker I've previously dealt with and sell the car for $105,000.00. A $30,000 lesson on my end - hoping to save you the same horrible experience I received in all regards at Porsche Austin.

1.0

After purchase, expect poor to no communication.

I purchased a 2017 "Certified Used" 911 Targa 4S from Austin Porsche. On the day of purchase, the dealership agreed to replace the clear bra on the vehicle (it was scuffed, faded, and cloudy). One week later after hearing nothing from 2 emails to my sales associate, I called and was told "paint had come off the car while removing the bra, and the front end of the car needs to be repainted"... 3 weeks after purchase, with me always calling them - never receiving proactive feedback (so frustrating), I received the vehicle back. (Strike 1). At the time of purchase, I paid $2,000 for the "Porsche Driving Experience" at COTA Speedway, an exciting time for any Porsche owner. My vehicle had to be inspected prior to the racing event day, and of course, the "Certified Porsche" failed the inspection... how does that happen with a $135,000.00 vehicle that just went through a 180 point thorough inspection? The vehicle went back into the shop, and of course, the racing day was missed. (Strike 2). At this point, the entire experience of owning this new amazing machine has been nothing but stress and disappointment... I no longer even trust the vehicle and the dealerships' lack of care and almost complete disregard have ruined the experience. 2 months into the nightmare I call my sales associate and ask him about trading in the 911 on a new Porsche SUV... he completely understands and will get back with me. I never receive a return call. (Strike 3). A week or so later I text my sales associate and ask if he has any of the original photos of the vehicle I could use - I'm selling the car. He never replies. The experience at this point is so bad I just want to be done - I call an auto broker I've previously dealt with and sell the car for $105,000.00. A $30,000 lesson on my end - hoping to save you the same horrible experience I received in all regards at Porsche Austin.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Dealer response

Jeff, We take our customer feedback very seriously and would like the opportunity to learn more about your 2022 Porsche 911 Targa 4S and the services that you received. Can you please contact me at your earliest convenience? I appreciate your time. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

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1.0

After purchase, expect poor to no communication.

After purchase, expect poor to no communication. I purchased a 2017 "Certified Used" 911 Targa 4S from Austin Porsche. On the day of purchase, the dealership agreed to replace the clear bra on the vehicle (it was scuffed, faded, and cloudy). One week later after hearing nothing from 2 emails to my sales associate, I called and was told "paint had come off the car while removing the bra, and the front end of the car needs to be repainted"... 3 weeks after purchase, with me always calling them - never receiving proactive feedback (so frustrating), I received the vehicle back. (Strike 1). At the time of purchase, I paid $2,000 for the "Porsche Driving Experience" at COTA Speedway, an exciting time for any Porsche owner. My vehicle had to be inspected prior to the racing event day, and of course, the "Certified Porsche" failed the inspection... how does that happen with a $135,000.00 vehicle that just went through a 180 point thorough inspection? The vehicle went back into the shop, and of course, the racing day was missed. (Strike 2). At this point, the entire experience of owning this new amazing machine has been nothing but stress and disappointment... I no longer even trust the vehicle and the dealerships' lack of care and almost complete disregard have ruined the experience. 2 months into the nightmare I call my sales associate and ask him about trading in the 911 on a new Porsche SUV... he completely understands and will get back with me. I never receive a return call. (Strike 3). A week or so later I text my sales associate and ask if he has any of the original photos of the vehicle I could use - I'm selling the car. He never replies. The experience at this point is so bad I just want to be done - I call an auto broker I've previously dealt with and sell the car for $105,000.00. A $30,000 lesson on my end - hoping to save you the same horrible experience I received in all regards at Porsche Austin.

1.0

After purchase, expect poor to no communication.

After purchase, expect poor to no communication. I purchased a 2017 "Certified Used" 911 Targa 4S from Austin Porsche. On the day of purchase, the dealership agreed to replace the clear bra on the vehicle (it was scuffed, faded, and cloudy). One week later after hearing nothing from 2 emails to my sales associate, I called and was told "paint had come off the car while removing the bra, and the front end of the car needs to be repainted"... 3 weeks after purchase, with me always calling them - never receiving proactive feedback (so frustrating), I received the vehicle back. (Strike 1). At the time of purchase, I paid $2,000 for the "Porsche Driving Experience" at COTA Speedway, an exciting time for any Porsche owner. My vehicle had to be inspected prior to the racing event day, and of course, the "Certified Porsche" failed the inspection... how does that happen with a $135,000.00 vehicle that just went through a 180 point thorough inspection? The vehicle went back into the shop, and of course, the racing day was missed. (Strike 2). At this point, the entire experience of owning this new amazing machine has been nothing but stress and disappointment... I no longer even trust the vehicle and the dealerships' lack of care and almost complete disregard have ruined the experience. 2 months into the nightmare I call my sales associate and ask him about trading in the 911 on a new Porsche SUV... he completely understands and will get back with me. I never receive a return call. (Strike 3). A week or so later I text my sales associate and ask if he has any of the original photos of the vehicle I could use - I'm selling the car. He never replies. The experience at this point is so bad I just want to be done - I call an auto broker I've previously dealt with and sell the car for $105,000.00. A $30,000 lesson on my end - hoping to save you the same horrible experience I received in all regards at Porsche Austin.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your 2022 Porsche 911 Targa 4S and the services that you received. Can you please contact me at your earliest convenience? I appreciate your time. Best, Porsche of Austin Christian Ames General Sales Manager 512-371-1155

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1.0

Very little communication it's like there were not...

Very little communication it's like there were not interested just played around terrible service

1.0

Very little communication it's like there were not...

Very little communication it's like there were not interested just played around terrible service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for providing us with your feedback. We would love to speak with you regarding communication with our staff during your recent visit. Can you please reach out to me directly so we can discuss this further? Thank you. Porsche of Austin Christian Ames General Sales Manager 512-371-1155

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5.0

Excellent Service from the Service Department

Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I will be back for service, and when the time comes, for another Porsche. Thank You so very much! Jess Johnson

5.0

Excellent Service from the Service Department

Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I will be back for service, and when the time comes, for another Porsche. Thank You so very much! Jess Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the exceptional review, Jess. We understand that there are many local dealerships to choose from and are elated that you continue to choose us. Thank you for your confidence in the Porsche Austin team to service your 992 Turbo S. We look forward to welcoming you back next time. Porsche of Austin James Purpura Service Manager 512-483-7953

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