Reviews
Write a reviewVery rude and combating when negotiating, High pressure
Very rude and combating when negotiating, High pressure sale when I wanted to ask the opinion of another family member before deciding and they asked why I need a opinion. They wanted to make a sale on there terms.
Very rude and combating when negotiating, High pressure
Very rude and combating when negotiating, High pressure sale when I wanted to ask the opinion of another family member before deciding and they asked why I need a opinion. They wanted to make a sale on there terms.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Overall Excellence, Great Service and Respect!
I was driving near the dealership, when I saw a Toyota Sienna and thought that I would like to look a little closer. I had just been in a car accident a day earlier and found out from the Insurance company that my car would be totalled. I had been on several local lots and had been followed and disrespected by some of the salesmen. I had to let one dealership know to stop calling me. I loved the way that Dan was to both me and my mother who came on his lot and he was nothing but respectful and kind. He was not pushy and he let us take a test drive without pressuring us. I originally was not sure about checking out a car the same color as the one that just got totalled. I found out that it had all the amenities that I not only needed but it also had my wish list. I enjoyed working with Dan and Mark and they did an excellent job at this location. I had my mechanic check out the car before I purchased and everything checked out great. There were no problems with making this sale. The negotiation went well and I would highly recommend Dan Douglas and the team at Bonnell's Auto Sales of Erie to friends, family and anyone who is looking for a car and wants to do a deal with integrity!!!
Overall Excellence, Great Service and Respect!
I was driving near the dealership, when I saw a Toyota Sienna and thought that I would like to look a little closer. I had just been in a car accident a day earlier and found out from the Insurance company that my car would be totalled. I had been on several local lots and had been followed and disrespected by some of the salesmen. I had to let one dealership know to stop calling me. I loved the way that Dan was to both me and my mother who came on his lot and he was nothing but respectful and kind. He was not pushy and he let us take a test drive without pressuring us. I originally was not sure about checking out a car the same color as the one that just got totalled. I found out that it had all the amenities that I not only needed but it also had my wish list. I enjoyed working with Dan and Mark and they did an excellent job at this location. I had my mechanic check out the car before I purchased and everything checked out great. There were no problems with making this sale. The negotiation went well and I would highly recommend Dan Douglas and the team at Bonnell's Auto Sales of Erie to friends, family and anyone who is looking for a car and wants to do a deal with integrity!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maybe in the future.....
I contacted Bonnell's Auto Sales in hopes of purchasing a truck that they had. Once I found out how far away they were, it made it impossible to be able to go check out the vehicle at this point. However, I can't say enough about how responsive they were to my inquiries and how quickly they responded. Very professional. I am still hoping I will be able to deal with them in the future,
Maybe in the future.....
I contacted Bonnell's Auto Sales in hopes of purchasing a truck that they had. Once I found out how far away they were, it made it impossible to be able to go check out the vehicle at this point. However, I can't say enough about how responsive they were to my inquiries and how quickly they responded. Very professional. I am still hoping I will be able to deal with them in the future,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
5 stars all the way!
We were in the market for a pre-owned truck and could not be more pleased with the vehicle we purchased and our experience dealing with Bonnell's Auto Sales. They were willing to work within our budget constraints and timetable, and delivered a vehicle that we enjoy and feel good about. Any concerns we had were immediately attended to and the process couldn't have been handled better. We believe in the name behind the business and were not surprised to experience a great result. Thank you to everyone who played a part in our transaction.
5 stars all the way!
We were in the market for a pre-owned truck and could not be more pleased with the vehicle we purchased and our experience dealing with Bonnell's Auto Sales. They were willing to work within our budget constraints and timetable, and delivered a vehicle that we enjoy and feel good about. Any concerns we had were immediately attended to and the process couldn't have been handled better. We believe in the name behind the business and were not surprised to experience a great result. Thank you to everyone who played a part in our transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Martin
Very nice and have great customer service. Jennifer and Mark were very nice and helpful.
Martin
Very nice and have great customer service. Jennifer and Mark were very nice and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
PROUD OWNER
They agreed to the price we wanted to pay with no tricks or haggling. GREAT Dealer. We will Definitely be back for another.....
PROUD OWNER
They agreed to the price we wanted to pay with no tricks or haggling. GREAT Dealer. We will Definitely be back for another.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new truck owner
They were able to meet our price without any tricks and without haggling with us. GREAT DEALER to work with. We will be back for another one.....
new truck owner
They were able to meet our price without any tricks and without haggling with us. GREAT DEALER to work with. We will be back for another one.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SWEET RIDE
Dan was very helpful and did a great job of bringing the car I found on-line to Erie for me. The process was simple and Fast! Keep doing what you're doing....... It was great.
SWEET RIDE
Dan was very helpful and did a great job of bringing the car I found on-line to Erie for me. The process was simple and Fast! Keep doing what you're doing....... It was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best buying experience
I would like to extend a shout out to Jennifer miller and the crew at bonnell auto sales . After the loss of my all time favorite truck, Jennifer went out of her way to help me through this troubling time. She helped me get situated in a truck of my choice, at a fair price, with an absolutely pleasant buying experience . Thank you soooo much Jennifer !! Your the best. Sincerely, Steven G Wilt. Erie, PA
Best buying experience
I would like to extend a shout out to Jennifer miller and the crew at bonnell auto sales . After the loss of my all time favorite truck, Jennifer went out of her way to help me through this troubling time. She helped me get situated in a truck of my choice, at a fair price, with an absolutely pleasant buying experience . Thank you soooo much Jennifer !! Your the best. Sincerely, Steven G Wilt. Erie, PA
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Cadillac CTS AWD
Extremely professional experience/ Mark needs a raise!!!!!
2011 Cadillac CTS AWD
Extremely professional experience/ Mark needs a raise!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase