ALM Roswell

They were very courteous and helpful! They also gave me a great deal! I highly recommend!

Good service, excellent information, polite salespeople, and sales team, they contacted me quickly showing me a variety of interesting options to consider

DO NOT BUY FROM ALM FORD OF MARIETTA – POSSIBLE LEGAL VIOLATIONS I purchased a 2022 Jeep Grand Cherokee from ALM Ford of Marietta over four months ago, and they have completely failed to provide my title, registration, or permanent tag. My temporary tag expired in December, leaving me with a car that I cannot legally drive—all because this dealership has refused to fulfill its most basic legal obligation. This is not just poor customer service. This is potentially illegal. Under Georgia law (O.C.G.A. § 40-3-32), a dealer must file the vehicle title within 30 days of sale. ALM Ford of Marietta has completely failed to do this, violating my rights as a consumer and state law. Their failure to deliver on services I have already paid for—including title, tax, and registration fees—could also violate the Georgia Fair Business Practices Act (O.C.G.A. § 10-1-390). To make matters worse, no one at this dealership has even attempted to contact me to fix this issue. No updates, no apologies, no accountability—just complete silence. I have called repeatedly, only to be met with endless delays, excuses, or voicemail boxes that are full. I have already drafted formal complaints with the Georgia Department of Revenue Motor Vehicle Division (DOR), the Better Business Bureau (BBB), and the Georgia Attorney General’s Consumer Protection Division. If ALM Ford of Marietta does not resolve this immediately, I will file those complaints and escalate further—including legal action if necessary. Think twice before buying from this dealership. If they can’t even handle a basic legal requirement like filing a title, imagine the nightmare you’ll face if you have a serious issue with your car. Save yourself the time, stress, and legal trouble—buy from a dealership that actually follows the law.

Many user car dealers are simply bad, them and their staff, at least in this one they threat you with respect and kindness

I visited this dealership and had the best customer service experience from a chick named Bri. We love the new car and will definitely be spreading your name and the dealership name as well throughout the ATL. area!! Thanks again Bri you definitely did your job!! Sincerely, JB&Family!!

Had an appointment to test drive a certain car, showed up on time, drove over 2 hours each way. At the appointment they started offering other cars for $10k more, and in fact they didn't have the stated car in stock. Bought the car the next day from another car dealer.

Adequate and personalized customer service, to the specific needs of each customer, very good department in charge of interaction with clients and responses to requests

I recently purchased the 2023 Mercedes-Benz GLE 53 AMG, and the entire experience has been nothing short of amazing. Not only is the vehicle a true standout in performance and luxury, but the team at ALM Roswell made the process seamless and enjoyable. The combination of the 2023 GLE 53 AMG's performance and luxury, paired with the outstanding service at ALM Roswell, made this an unforgettable experience. A heartfelt thank you to ALM Roswell for making it so easy to get behind the wheel of this incredible SUV. Highly recommended! Big thank you to Bri and Marquese Norman

In any sales process it is always essential that when an establishment provides good customer service, the purchasing decisions lean towards a positive side, I can say that with this dealer this is the case, good customer service department, and quite friendly

Good customer service, correct and professional, the whole team is very pleasant to talk about concerns and questions about prices, options, and advantages and disadvantages of different payment plans