Nissan 24

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
794 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 12, 2020

    Had a great easy experience with Christian buying my daughter first car was awesome thanks again!!! Would highly recommend Christian and nissan24 to help... you find your next vehicle nice easy smooth the way the buying process should be no pressure and tons of knowledge thanks again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2020

    Just got my second vehicle from Nissan 24 and had a great experience. Thank you Chris for making the exploration and decision making process easy. Chris,... who repeatedly went out of his way to ensure that my car purchase experience was not the normal, boring, event that most consumers dread. He was transparent as possible, which means a lot to a customer who may not understand the car purchase process. With his great personality, he made the signing process was easy and painless. I would recommend Nissan 24 to anyone in the market for a vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 31, 2017

    I just wanted to take a minute to rate my recent experience at Nissan24. As you can see I have it all 5 stars. This was a very smoooth process from beginning... to end. More specifically I would like to give high praise to my salesman Jose Dasilva. Not only was he extremely genuine & a gentleman to boot, but also a true professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Eva! We're happy to hear you enjoyed your experience with Jose and our team. We hope you enjoy your new car and you'll vis...it us again soon!

  • 1.0 out of 5
    August 12, 2020

    If you are going to buy from Nissan 24, make sure to triple check the carfax and inspection reports. I bought a used 2017 Nissan Rogue 3 months ago. I... have had nothing but problems with it and today when I had it serviced the service manager and I noticed that the information on my papwerwork was NOT the information on file in his system. I have called and made them aware of the mistake and was told "I can send you the correct paperwork". The fact that they gave me incorrect paperwork is unethical and reminds me of old " bait and switch" sales tactics. I will notifying the attorney generals office and BBB.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2020

    I had to purchase a car and had done quite a bit of research on my choice of AWD Altima as well as pricing. I contacted various dealers to compare pricing,... and must say I was lucky to have decided to come to Nissan24 first. I can't say enough about Luis Ribeiro, my salesperson, who is a consummate professional. Not only was Luis extremely knowledgable, he also became an ally and helped me to get the exact car, model and options I wanted at the price I wanted. The purchasing experience can be unpleasant, but at Nissan24, I was respected, valued and appreciated. From the sales process, to financing and through to paperwork and the delivery of my beautiful car, I can't say enough about all of the friendly and helpful staff. Nissan24 left me feeling connected to a great business with integrity. I highly recommend Nissan24.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 24, 2020

    After all of my research .... time wasted! Was completely DISAPPOINTED in the mis management of their customer service - sold a car out from under me!... Would NOT recommend!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2020

    Ivan was the best, he went above and beyond to get me into the car I wanted. He was patient yet determined to get me into the car I’ve always wanted. Thanks... Ivan!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the awesome feedback and 5 star- rating, Ivan!

  • 5.0 out of 5
    June 11, 2020

    My family and I are so appreciative of Luis and the Nissan 24 family! Another member purchased a car from your dealership. Luis made the process easy,... comfortable and welcoming. Thank you again for all you do!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback and 5 star- rating, Tamika!

  • 5.0 out of 5
    January 24, 2020

    I recently purchased a beautiful car from Nissan 24. I always DREAD the process of buying a car, but this time I am happy to say that I had a GREAT experience,... free from stress and sales pressure. Our sales guy WILLY is a great guy and listened to and addressed all of my concerns and got me into my car wonderfully. Willy treated me as though I actually mattered and did everything to help me out, Love ya WILLY. I also had the pleasure of meeting and dealing with Mark the sales manager and of course Gary the credit guy who made every thing painless. THANKS GUYS !!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate this great feedback and 5 star- rating, John!

  • 5.0 out of 5
    January 17, 2020

    I came into Nissan 24 in Brockton to look at a vehicle they had posted online. It was a 2019 Chevrolet Equinox. The vehicle had come to them as a trade... in. My husband and I immediately recognised it as a very reasonable price and went to see the vehicle. We were greeted by Ivan Ribeiro, Sales Consultant. He was friendly, not pushy at all, and did his best to find out all the information he could about the vehicle, since it was a Chevy and not their usual inventory. There was a damaged directional light that would need to be fixed, but Ivan said that it would be able to be fixed before I took delivery. We purchased the car and when the service department ran into a problem fixing the light. Due to the GM strike, every dealership they called to obtain the part needed told them it was back ordered. They all said it could be up to 2 weeks before the part would even come in! Without the directional light, the car wouldn’t pass inspection and I would not have been able to drive it. Unfortunately the General Manager was away. Marvin Machado stepped in and worked diligently with me, thinking outside the box and was able to solve the parts problem by ordering it himself from a GM Wholesale parts dealer with the approval of his senior manager Mark Zurlo. The part was ordered, they had the shipping expedited and the service department was able to fix the light within a couple of days. Because of the inconvenience, they provided me with a courtesy vehicle. When I was finally able to pick up the car, Ivan had it in spotless condition, registered, inspection sticker in place and warmed up waiting for me! Taking delivery of the car was seamless. This was a very unusual circumstance, and the sales, parts and service departments worked together to deliver the best customer service experience possible. I would highly recommend Nissan 24, in particular see Ivan Ribeiro for sales. As far as managers go, Marvin Machado truly understands customer service, and is one of the most patient and understanding people I’ve ever had the pleasure of working with. Great job Nissan 24! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate the 5 star- rating and awesome feedback, Debra!

View More Reviews