Reviews
Write a reviewGreat Buying Experience!
I discovered the 2015 Jeep Renegade on the SJ Denham website while searching for a small SUV. Craig Emery was very responsive via email and arranged for me to come down to the dealership and go for a test drive. Craig was very knowledgeable, laid-back, and attentive- a true no pressure salesman! The entire buying process was exceptional and took less than 2 hours from test drive to keys in hand. I would definitely recommend Craig and the SJ Denham team! I LOVE my new toy! Thanks again Craig!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review. Welcome to the Jeep family!
Happy New Jeep Owner
I was shopping for a used car when I met Dave at SJ Denham's and he showed me some good options. Then I spotted a new Jeep Cherokee and I changed directions. The new Jeep suited all my needs and I decided the Cherokee would be a better vehicle for me. Dave was very knowledgeable about the Cherokee which helped me make my decision. The financing process was very efficient and went smoothly. I've been happy with the service and am enjoying driving my Jeep. SJ Denham was recommended to me by several friends, and I would recommend it to others as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Pam, glad you are enjoying the new Cherokee. Welcome to the Jeep family!
Great Service and Great Price at SJ Denham!
From my first email inquiry, Mark Cross was friendly and prompt in answering my all questions and concerns. The vehicle was ready to go for a test drive the second I arrived on the lot and Dave Bartle gave me a pressure free experience, with a deal I could not pass up. Would recommend both Mark and Dave for your future pre-owned car purchases. Thanks SJ!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Crystal, it was a pleasure helping you purchase your vehicle. See you on the next oil change. :) Bruce Valladon Sales Manager
Best Purchase Experience Ever
I was looking for a new Jeep, talked with Mark Cross. He explained all the differences in the models clearly, the one I wanted was obvious so we made a deal, all the numbers were right. I had a new Jeep in no time. Smoothest car purchase I ever made. No pressure and plenty of knowledge. I'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jeff, our team here at SJ Denham Chrysler Jeep work hard to make your experience as easy and no pressure as possible. Enjoy the New Jeep! Bruce Valladon Sales Manager
sjdenham
My husband and I walked into SJ Denham to purchase a 2016 Chrysler and our salesman Mike Riley was prepared for us purchasing our new car. Excellent service, and thorough information from Mike Riley made our purchase quick and easy. Thank-You Mike Riley
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the business, we hope you are loving your beautiful new Chrysler 200. Bruce Valladon Sales Manager
Great sales folks and great service department
I have been a customer of SJ Denham's in Redding since 1991. I have bought 3 cars here and have had excellent interactions all 3 tines. I am currently working with Mark Cross to buy my new Cherokee. I especially love their service department. These guys take the time to explain what's wrong with your car and why you need to fix it or if you can go a little longer until repairs are needed. They all watch out for their customers, from the owners, through the sales people, service department, and receptionist! Top class all the way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Barb, we will continue working hard to earn your business and trust. Bruce Valladon Sales Manager
Great Service
We felt very comfortable and happy with our service at SJ Denham. Thank you Dave!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review Chris, see you on the next oil change. Bruce Valladon Sales Manager
Awesome dealership and customer service
Bruce was great in not only understanding what I was looking for but my budget. Everything was set and ready when I got there. Everyone paid attention to detail and quickly I drove off with the car I wanted. I would definitely use this dealership again. Wonderful service and I got what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Robyn, glad we would find the right vehicle at the right payment for you. Bruce Valladon Sales Manager
Great buying experience.
The wife and I were looking for a new car and we had decided on a Chrysler 300. After looking around both at dealerships close to us and also online we found the one that had most of what we were looking for at SJ Denham. We worked with Bruce Valladon and he worked to get us a good deal on the car as well as financing. I felt it was a great experience working with everybody at the dealership. I would deffenetly return there for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Brian, had a lot of fun getting your beautiful Chrysler 300S delivered to you. Bruce Valladon Sales Manager
2007 PT Cruiser Repair
I had about $2300.00 in repairs done--timing belt-water pump-spark plugs and wires-transmission serviced.Service Dept. person Cody was great! The Tech that did the Job is a slob. Transmission Fluid sprayed all over my engine, Battery Fluid leaked out all over the Battery Box, did not even bother to wipe it up. Transmission pan was re-sealed with so much Silicone it looks like it was put on with a putty knife. Having been a Manager of a engine shop for 35 years this is the sloppiest job I have ever seen. A real Amateur. I would never go back
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase