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Rusnak Bentley Rolls-Royce Maserati Karma

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Rusnak Bentley Rolls-Royce Maserati Karma Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since March 2014

Family owned and operated for over 50 years, the Rusnak Auto Group sets the benchmark standard for all dealerships with exceptional customer service and state-of-the-art facilities.

...



The finest automotive professionals seek out the Rusnak name and we are proud to employ experts in the sales and service fields. From master technicians with an average of 10 years of experience, certified and factory-trained to care for your luxury automobile, to professional sales staff that respect your needs and exceeds your expectations.

"Your Road Awaits"

Service

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
55 lifetime reviews. Includes reviews of Rusnak Bentley Rolls-Royce Maserati Karma from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 2, 2019

    I had the opportunity to work with Chris Lee. He provided me with star quality service! My purchase was very smooth from beginning to finish. If you are... thinking about buying a Bentley I would definitely go see Chris at Bentley Pasadena.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2019

    The service department was efficient, kept in contact with updates, and friendly. I have had experiences with other service departments from other luxury... brands, and Rusnak's department is by far superior.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 24, 2016

    Even though I live on the west side of LA county and have the choice to utilize a local service provider, I travel to Pasadena for service because of the... excellent service provided by Rusnak of Pasadena.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martin, thank you for the fantastic review, and thank you for driving the extra distance to work with us. We look forward to working iwth you in he fu...ture!- Andrew A., General Manager

  • 5.0 out of 5
    July 26, 2019

    Thank you all. You all really took great care of me. The team was very knowledgeable and very helpful throughout the process. They really made me feel... comfortable and I appreciate it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 25, 2019

    Made an appointment to take my car in, wasted my time going I was sent back home without my car being diagnosed by an actual mechanic. Service advisor... drove my for few minutes stated that he cant "replicate the problem " and sent me back home. According to the service advisor, it is normal for a 2018 Maserati Levante with 7700 miles to make loud noises when braking the car.

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2019

    Have been taking my Ghibli here for 2 years now. Service is great, everyone is friendly and helpful. Would reccommend to anyone to bring in their vehicles.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 5, 2019

    For example, $ 1,800.00 for oil change!!! $ 2,800.00 for 4 tires!!! Over $ 2,000.00 to fix something in the right front end!!! I did not authorize the... work and picked up the car. The car is RR Silver Seraph with only 10,400 miles. I brought it a year ago for a service and paid over $ 7,000.00. Since then I put on it less than 50 miles. I don't get it! I guess it is what it is!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 27, 2019

    Ricky over at Rusnak Rolls Royce was wonderful to work with. Such a great guy that made sure we were well taken care of. From ordering the SUV, to including... us in special events right down to the delivery of the Cullinan. I will definitely be working with Ricky Williams and Rusnak again. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 25, 2019

    I have had number of issues. However, they never fixed the noise in the car even after I showed them three times video of the noise and problem. The... worst service.

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Ziemann

    Sales

    NOT RATED

  • 5.0 out of 5
    June 22, 2019

    Everyone was attentive, professional and knowledgeable. I trusted them to take good care of my car as well as my concerns with no surprises to my wallet!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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