Lia Honda Kingston NY

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
266 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 25, 2020

    Shane Masterson was my sales person. I found him to be professional, knowable and pleasant to deal with. He answered all questions my brother and I asked.... I would definitely tell my friends who would be interested in a car to go to Lia Honda and ask for Shane. Thank You

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Andrew, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our ass...ociates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

  • 5.0 out of 5
    July 20, 2020

    Our salesperson, Nicole, provided excellent service, answered all our questions and gave us a fair price on my new CRV! I even got a discount for being... an RN! I also appreciated the safety precautions taken by the dealership and by Nicole. Everyone was masked and gloves were worn and provided for us for the test drive.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sue, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Nicole! Pl...ease contact us when your new vehicle is ready for its first service. We would be happy to help!

  • December 4, 2013

    Everything is always outstanding. I was taken on time for my appointment and treated most courteously. I have been patronizing your service department... for 20 years and the people who do the servicing, from the service manager to the mechanics, are the reason that I continue to buy my vehicles from Honda of Kingston. Kudos to all!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 3, 2020

    I had a great experience at Lia Honda of Kingston. This was my second purchase from them. Sales Associate, John Martino was very friendly and helpful.... I would definitely work with him again in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Teresa, thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experience with John was s...o exceptional!

  • 5.0 out of 5
    July 1, 2020

    This is the second vehicle we leaded from Lia Honda in Kingston. Matt Tori was the salesperson who assisted us and he made the process very easy. He knew... the product and was able to explain all the new safety devices. We like the quality if Honda’s and we like dealing with Lia they will see us again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tony, we are thrilled to hear that we made the purchase of your new Honda easy! We are committed to outstanding customer service and we are glad that ...we made buying a car easy for you. Matt is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

  • 5.0 out of 5
    July 1, 2020

    Chris Dugan was the service person. He went over and above by laying out my choices in terms of when certain replacement items needed to be done. He also... developed a longer-range plan for me, so that I remain in compliance with the incentives available at the dealership. The entire staff were friendly and helpful. My choice for service for my CR-V.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jan, thank you for taking the time to share your experience. We are pleased to know that Chris has taken such great care of you. Our aim is to give ev...ery guest the highest level of customer service and quality.

  • 5.0 out of 5
    June 27, 2020

    I have no words to describe the excellent service, quality and above all the human touch that I received at lia honda de kingston. Thank you very much... Robert Munson for your help and professionalism in the repair of my car, you guys are the best!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Maury, thank you for taking the time to share your experience with us. We are pleased to know that Robert has taken such great care of you. Our aim is... to give every guest the highest possible level of customer service and quality.

  • 5.0 out of 5
    June 21, 2020

    Darian McCargo my sales rep is honest and straightforward. He answered all my questions and handled all paperwork and very professional. It has been a... pleasure to do business with Lia Honda.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mark, Thank you for leaving Darian this positive review! We are happy to hear that he was so helpful and informative, and that he made your experience... so enjoyable! If you have any further questions or concerns, please do not hesitate to give us a call. We hope you enjoy your new ride!

  • 5.0 out of 5
    June 18, 2020

    Jared and Sue and the rest of the staff always provide terrific and thorough service. This is my 3rd Honda and I wouldn’t go anywhere else for service.

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    Came in for service or repair
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    Dealer Response

    Thank you so much for your excellent review! We are honored to have your confidence and loyalty, and we look forward to continuing to provide you and ...your vehicles with our best care in the years to come!

  • 5.0 out of 5
    June 15, 2020

    Excellent customer service! Matt and Johnny both went out of their way to make me happy!!Best dealership I have ever dealt with!! Great!! Great!! Great!!

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    Shopped for a new car
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    Dealer Response

    Rick, Thank you so much for your excellent review! We are overjoyed that our team could be of assistance to you and provide you with the quality exper...ience that you so much deserve! We thank you for working with us at Lia Honda of Kingston, and we wish you the safest of travels in your new ride! Congratulations!

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