Reviews
Write a reviewWe love you guys, especially Robert Munson, who is the
We love you guys, especially Robert Munson, who is the person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave.
We love you guys, especially Robert Munson, who is the
We love you guys, especially Robert Munson, who is the person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Robert has always provided for you. We look forward to your next visit!
Love this dealership
From when I walked in, to when I left, I was treated respectfully and professionally. Everything was explained to me before my service, and after. And my car was even washed. Thank You Lia Honda.
Love this dealership
From when I walked in, to when I left, I was treated respectfully and professionally. Everything was explained to me before my service, and after. And my car was even washed. Thank You Lia Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for telling us why you liked this service visit, Pier! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Honda your first choice for service!
My service rep Dennis Raskin is extremely polite and
My service rep Dennis Raskin is extremely polite and professional. I came in early for a car recall and he made sure he kept me updated throughout the day so I could be on my way out early than expected. As always 5 star service. The service team at Lia Honda is excellent.
My service rep Dennis Raskin is extremely polite and
My service rep Dennis Raskin is extremely polite and professional. I came in early for a car recall and he made sure he kept me updated throughout the day so I could be on my way out early than expected. As always 5 star service. The service team at Lia Honda is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, YPK! We're pleased you had another great service experience with us, and that Dennis made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Susan Kelly was my Service Rep, and I couldn't be happier
Susan Kelly was my Service Rep, and I couldn't be happier with the results. I brought my 2018 Honda Accord EX in for an inspection and knew I needed to replace or repair some items. I discussed my concerns with Sue and was impressed with her knowledge, professionalism, and ability to offer me alternatives. It was so refreshing to have a skilled Service Rep who actually listened to my concerns. Sue kept me apprised of the service progress throughout my appointment and I left feeling I received an outstanding service at a very reasonable price. I give a 5-star rating to the dealership, service rep, and service tech(s). I love the way Lia treats their customers!
Susan Kelly was my Service Rep, and I couldn't be happier
Susan Kelly was my Service Rep, and I couldn't be happier with the results. I brought my 2018 Honda Accord EX in for an inspection and knew I needed to replace or repair some items. I discussed my concerns with Sue and was impressed with her knowledge, professionalism, and ability to offer me alternatives. It was so refreshing to have a skilled Service Rep who actually listened to my concerns. Sue kept me apprised of the service progress throughout my appointment and I left feeling I received an outstanding service at a very reasonable price. I give a 5-star rating to the dealership, service rep, and service tech(s). I love the way Lia treats their customers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by to share your 5-star review of Susan! We're glad she addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Both times i have been Dennis Raskin has been very
Both times i have been Dennis Raskin has been very helpful an explains everthing to the fullest. Very professional!
Both times i have been Dennis Raskin has been very
Both times i have been Dennis Raskin has been very helpful an explains everthing to the fullest. Very professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Regina! We're pleased you had another great service experience with us, and that Dennis made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
My Honda advisor, Mark Wertheim, is exceptional!
My Honda advisor, Mark Wertheim, is exceptional! He has the customers best interest at heart. They helped me replace an expensive part and communicate with the warranty specialists to help offset the cost. As a young woman, I am very concerned about being taken advantage of when it comes to car repairs and topics I'm not knowledgeable in. Mark Wertheim and the technicians at this Honda location were professional and caring. They made me feel at ease and weren't "scammy". I will definitely be coming here in the future for any Honda specific needs.
My Honda advisor, Mark Wertheim, is exceptional!
My Honda advisor, Mark Wertheim, is exceptional! He has the customers best interest at heart. They helped me replace an expensive part and communicate with the warranty specialists to help offset the cost. As a young woman, I am very concerned about being taken advantage of when it comes to car repairs and topics I'm not knowledgeable in. Mark Wertheim and the technicians at this Honda location were professional and caring. They made me feel at ease and weren't "scammy". I will definitely be coming here in the future for any Honda specific needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback, Mallory! We're pleased Mark assisted you in replacing the necessary part and worked with the warranty specialists to help alleviate the cost burden. Your peace of mind is important to us, and we look forward to welcoming you back in the future!
Pleasant experience very nice good great wonderful job
Pleasant experience very nice good great wonderful job couldn’t be any better the best
Pleasant experience very nice good great wonderful job
Pleasant experience very nice good great wonderful job couldn’t be any better the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the love, David! We're glad you enjoyed working with Sue, Robert, and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!
My experience at Lia Honda of Kingston , and with Robert
My experience at Lia Honda of Kingston , and with Robert Munson , was excellent as always. Thank you.
My experience at Lia Honda of Kingston , and with Robert
My experience at Lia Honda of Kingston , and with Robert Munson , was excellent as always. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review of Robert! He's the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda of Kingston!
Harold Anderson was wonderful!
Harold Anderson was wonderful! he was so polite and kind, explained everything, and did a phenomenal job fixing my car! 10/10 recommend this technician! will request him every time I go from now on!
Harold Anderson was wonderful!
Harold Anderson was wonderful! he was so polite and kind, explained everything, and did a phenomenal job fixing my car! 10/10 recommend this technician! will request him every time I go from now on!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria, thanks for taking the time to review your service experience! We're happy Harold handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Lia Honda for all your automotive needs!
I had dropped my car off the night before for a lengthy
I had dropped my car off the night before for a lengthy service on a Monday and everything went as expected. The service person i dealt with, Franko Hernandez, was very helpful and efficient.
I had dropped my car off the night before for a lengthy
I had dropped my car off the night before for a lengthy service on a Monday and everything went as expected. The service person i dealt with, Franko Hernandez, was very helpful and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kate! We're pleased you had another great service experience with us, and that Franko made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
