Reviews
Quick and Fair
My car, which had been very reliable for 10 years, had its first problem with an inoperative air conditioner. I took it in on a Monday which was New Year’s Eve. They needed to order a part and by Thursday, 2 business days later the part was in and the car fixed. The service was quick and the price fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and courteous service. Well kept facility
Service was completed as represented from a time standpoint. Waiting room and amenities were very good. Car was nicely vacuumed and washed. . Overall a top quality facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
A wonderful and painless experiance with a honest dealership. Very Rare. Finally a car dealer that understands how to treat a customer and goes the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Servicing my Infiniti
Appointment was timely. Service staff was friendly, courteous, knowledgeable and very good at communicating. I left feeling confident that my car had been well serviced and will definitely be coming back to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Used car buying
Buying a used car can be interesting. You get hounded from the moment you walk on the lot, pressured into higher priced vehicle, and then badgered to buy additional products. NONE OF THIS HAPPENED at Infinity of Sarasota!!!! This was the BEST car purchasing experience I have ever had! They only showed me cars I wanted, did not pressure me to buy or try to push me to a higher dollar amount, were willing to bargain, and quickly handled the paperwork! They even got my insurance set up and printed my new insurance cards! It was a wonderful car shopping experience, and I'm glad I purchased my new (used) car here. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hammon Family
Kevin was fabulous to work with, he was very informative, kind and provided a wonderful experience for my first INFINITI purchase. I highly recommend Kevin and the whole team. I love my new car and can say, I left Lexus for INFINITI and have never been happier! Plus, he sold my father the same car and gave him superior service and helped us pick the vehicle that would serve our family the best. Thank you again for your kindnesss and support!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
The sales people were professional and very knowledgeable. They were accommodating and flexible, both my wife and I were very happy with our whole experience with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME ! ! !
Great dealership, awesome salesman (john reamer). clean restrooms.(i'm an old man on high pressure meds and clean restrooms are very important to me. It also shows how attentive the dealer is to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trusted dealership 👍
They're the best! Took car off ac compressor for me, and also found battery was weak and changed it out with a new one.. Great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
I came in for an oil change and tire rotation . My car was ready in less time than promised and it washed! These guys provide great service and do so quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair